1996 JEEP CHEROKEE Complaints

WHENEVER DRIVING BETWEEN 40-50MPH VEHICLE WOULD SHIMMY. BEEN TO DEALERSHIP AT LEAST 15 TIMES FOR VIBRATION. DEALERSHIP CLAIMED VEHICLE JUST PULSATED. VEHICLE ACTUALLY SHOOK HARD. MECHANIC COULD NOT LOCATE PROBLEM. *AK

PANELS ON THE INSIDE OF THE DOOR KEPT COMING APART. EACH TIME DOOR WAS OPENED THE PANELS CAME DOWN, CAUSING THE FOAM TO BE EXPOSED. CHILD PULLED FOAM OUT & STUFFED IT IN HIS MOUTH. FRONT PANELS ON THE DOORS WERE REPAIRED. HOWEVER, REAR DOORS PANELS ARE CURRENTLY HAVING THE SAME PROBLEM AS THE FRONT. CONTACTED MANUFACTURER & INFORMED CONSUMER NOTHING COULD BE DONE, BUT KNEW OF PROBLEM. *AK

I BEGAN HAVING PROBLEMS WITH THE SEATBELTS ON THE FRONT RIGHT PASSENGER SIDE AND ALSO NOTICE ONE IN THE BACK SEAT AS WELL. THE SEATBELTS BEGAN RETRACTING SLUGGISHLY. IT IS NOW TO THE POINT WHERE THE FRONT PASSENGER SIDE DOES NOT RETRACT AT ALL. I TOOK THE JEEP INTO TROY AIKMAN AUTO MALL IN FORT WORTH, TEXAS ON MARCH 16, 2000 TO HAVE ALL THE SEATBELTS LOOKED AT. I WAS TOLD THAT ALL FOUR SEATBELTS WERE GOING OUT AND NEEDED TO BE REPLACED. I CONTACTED CHRYSLER CUSTOMER SERVICE AT 1-800-992-1997 AND REPORTED WHAT I BELIEVED TO BE DEFECTIVE SEATBELTS. CHRYSLER HAD A REP IN MY AREA LOOK AT MY FILE AND REPORTED BACK TO CHRYSLER THAT THEY WOULD PAY ONE-HALF OF THE COSTS INVOLVED. THEY WERE DOING THIS AS A "GOOD-WILL GESTURE" BECAUSE OF THE MILEAGE ON MY VEHICLE. I HAVE PURCHASED 2 OTHER JEEPS, THE LAST ONE PURCHASED IN 1988 AND SOLD IN 1996 WHEN I PURCHASED MY CURRENT ONE. I HAVE NEVER HAD ANY PROBLEMS WITH ANY OF THE OTHER SEATBELTS AND THE MILEAGE ON MY 1988 WAS APPROX. 150,000 MILES. I WOULD APPRECIATE YOUR REVIEW OF THIS MATTER AND ADVSING ME OF SAME. THANK YOU. *AK

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALLED. *AK

RAIN WATER LEAKS IN UNDER DASH ON DRIVER'S SIDE SOAKING FLOORBOARD. FEET BECOME WET MAKING BRAKE AND GAS PEDALS SLIPPERY. DEALER ATTEMPTED TO FIX TWO TIMES UNDER WARRANTY, BUT DEALER AND CHRYSLER CORP. REFUSE TO FIX PROBLEM NOW THE VEHICLE IS NOT UNDER WARRANTY. THE LEAK IS MOST SEVERE WHEN VEHICLE IS PARKED DURING HEAVY RAIN. *AK

WHILE DRIVING ABOUT 40 MPH STEPPED ON BRAKE PEDAL TO REDUCE SPEED OR TO STOP VEHICLE, HE COULD FEEL PEDAL PULSATING. WHEN THE MILEAGE IS 9000 OR 10000 FRONT ROTORS WILL HAVE TO BE REPLACED. *AK

LEFT AND RIGHT DOOR ARM REST BRACKETS NEED TO BE METAL RATHER THAN PLASTIC INORDER TO STAND PRESSURE. YH

WHEN ADJUSTING HEAD LIGHTS FROM HIGH TO LOW BEAMS, AND WHEN THE DIMMER IS ADJUSTED, HEADLIGHTS BECOME INOPERATIVE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED THE DEALER. *AK

STEERING GEAR BOX SHAFT WOBBLES, CAUSING THE VEHICLE TO WONDER WHILE DRIVING. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

WHEN HITTING A BUMP AT 35 MILES AN HOUR CAR MADE A NOISE WHICH SOUNDED LIKE THE MUFFLER FELL OFF. LOOKING AT ENGINE, IT WAS TILTED AND SITTING ON DISTRIBUTOR. MECHANIC HAD NEVER SEEN ANYTING LIKE IT. *AK