1995 JEEP CHEROKEE Complaints

THIS IS A SAFETY ISSUE WITH THIS 95 CHEROKEE, THE THREE MOUNT BOLTS FOR THE ENGINE MOUNT HAVE SHEARED TWICE IN THE LAST FOUR YEARS, I READ IN THE NEWSPAPER A LADY WROTE IN WHO HAD A SIMILAR PROBLEM AND LOST CONTROL OF HER VEHICLE. I BELIEVE A RESEARCH OF JEEP'S INVENTORY AND SERVICE RECORDS FOR THESE BOLTS I WLL SHOW A HIGH LEVEL OF ACTIVITY THAT SHOULD WARRANT A RECALL TO INSTALL STRONGER BOLTS. THESE BOLTS COULD FAIL IN A INTERSTED CRUSING SCENARIO AND SERIOUSLY INJURY OR KILL THE OCCUPANTS. THE DEALER SAID THIS IS AN ONGOING PROBLEM WITH CERTAIN CHEROKEES. I BELIEVE JEEP HAS SWEPT THIS SERIOUS PROBLEM UNDER THE RUG, AND NOW THE VEHICLE IS OUT OF PRODUCTION, BUT A HUGE NUMBER ARE STILL ON THE ROAD. OVER ALL THIS VEHICLE HAS BEEN ONE OF THE BEST WE HAVE EVER OWNED, EXCEPT FOR THIS DANGEROUS SAFETY ISSUE THAT UNTIL HAS NOT BEEN RECTIFIED BY THE FACTORY. FYI, THE SECOND SET OF BOLTS INSTALLED THE DEALER WENT WITH NON-OEM BOLTS DUE TO A LACK OF CONFIDENCE IN THE JEEP BOLTS CALLED OUT IN THE PARTS CATALOG! REGARDS, GEORGE KASEY DT

CONSUMER STATED THAT THE BACK SEAT BELTS SNAPPED AND BROKE WHEN HIS KIDS WERE FASTENING THEM. *YH DEALERSHIP AGREED THAT SEAT BELTS WERE DEFECTIVE HOWEVER MANUFACTURER NOT WILLING TO DO ANYTHING. *TT

HIGH TEMPERATURES COMING FROM THE EXHUAST PIPE HAS CREATED A HOLE IN FLOOR OF VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *MR

CONSUMER STATES THAT WHEN HE PUT THE CAR IN DRIVE, THE VEHICLE TOOK OFF WITHOUT PRESSING THE GAS PEDEL CAUSING LOST OF CONTROL AND A ACCIDENT. NLMJLG

CONSUMER STATES WHILE DRIVING ON THE HWY THE HINGE AND THE ATTACHMENTS OF THE DRIVE SIDE DOOR FAILED, CONSUMER WILL FILL OUT ADDITIONAL INFORMATION PERTAINING TO THE SAME VEHICLE. DEALER HAS BEEN NOTIFIED. NLM

WHEN OWNER MADE ATTEMPT TO APPLY BRAKES HEARD A THUMP, THEN A GRINDING SOUND. FRONT SETS OF BRAKE ROTORS AND PADS ALONG WITH ADJUSTING BRAKES WERE DONE. WITHIN SIX MONTHS, SAME REPLACEMENT WAS REPAIRED FOR THE REAR. PLEASE DESCRIBE DETAILS. *AK

STEERING COLUMN WILL SMOKE PERIODICALLY. WIRE AND IGNITION SWITCH WERE BURNED WITH SOME WIRES MELTING TOGETHER. IGNITION SWITCH HAS BEEN REPLACED TWICE WITH FAILURE OF COLUMN SMOKING AGAIN. PLEASE DESCRIBE DETAILS. *AK

FRONT DRIVER'S SIDE DOOR HINGE FAILED. DOOR IS FALLING OFF AND WILL COST $1,600 TO REPAIR. I CONTACTED DAIMLER/CHRYSLER AND ASKED IF THEY WERE AWARE OF ANY SUCH PROBLEMS WITH DOOR HINGES. THEY SAID THEY RESEARCHED IT AND INFORMED THERE HAVE NEVER BEEN ANY SIMILAR COMPLAINTS. DID SOME RESEARCH AND FOUND THERE HAVE BEEN OVER 2,500 CUSTOMER COMPLAINTS AND 30,000 WARRANTY CLAIMS FOR 93-95 JEEPS, APPROXIMATELY 10% OF ALL JEEPS MADE IN THOSE YEARS, FOR THIS EXACT SAME PROBLEM. CALLED BACK AND SPOKE WITH SENIOR STAFF AGENT LUKE ALWARD. ASKED HIM TO FIND OUT IF THERE WERE EVER ANY CUSTOMER COMPLAINTS OR WARRANTY CLAIMS. HE REPLIED THERE HAD NEVER BEEN ANY PROBLEMS, AND WHAT DID I EXPECT WITH AN 8 YEAR OLD CAR WITH 53,000 MILES ON IT. WHEN CONFRONTED WITH THE DATA THAT DAIMLER HAD PROVIDED TO NHTSA REGARDING 30,000 WARRANTY CLAIMS, HE SAID HE DID NOT HAVE THAT INFORMATION. I TOLD HIM I WOULD FAX INFO TO HIM, BUT HE SAID DECISION NOT TO FINANCIALLY REIMBURSE HAD BEEN MADE, AND THERE WAS NO APPEAL PROCESS. I BELIEVE DAIMLER HAS NOT ENGAGED IN FAIR DEALINGS WITH ME. I BELIEVE THE NHTSA SHOULD ISSUE A RECALL ON THIS PART, SINCE OVER 30,000 PEOPLE HAVE HAD THIS SAME PROBLEM, AND DAIMLER CLEARLY PUT OUT A DEFECTIVE PRODUCT.*AK

WHILE TRAVELING ON HIGHWAY VEHICLE STARTED JERKING AND VIBRATING, THERE WAS WHITE SMOKE COMING FROM UNDERNEATH THE VEHICLE.*AK

RIGHT SIDE MOTOR MOUNT BOLTS FAILED FOR THE SECOND TIME - THIS IS CLEARLY A DESIGN DEFECT.*AK