2017 JEEP CHEROKEE Complaints

I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.

SERVICE SHIFTER WARNING KEEPS COMING ON EVEN AFTER BEING TAKEN TO DEALERSHIP. ALL LIGHTS ON THE GEAR SHIFT TURN RED AND STAY ON. WHILE THIS IS HAPPENING THERE APPEARS TO BE A MISFIRE IN ONE OF THE GEARS.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HARD SHIFTED AND JERKED FORWARD. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESUME NORMAL DRIVING. THE CONTACT SPOKE WITH A REPRESENTATIVE AT SYCAMORE DODGE CHRYSLER JEEP RAM (1825 DEKALB AVE STE A, SYCAMORE, IL 60178, 815-895-8105) AND WAS INFORMED THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER TO BE SERVICED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

WHEN I STARTED MY CAR, A "SERVICE SHIFTER" MESSAGE APPEARED ON MY DASHBOARD SCREEN & EVERY GEAR ON THE SHIFTER TURNED RED. I TURNED MY CAR OFF & BACK ON AGAIN. THE MESSAGE & RED COLORS ON THE SHIFTER APPEARED, AGAIN. I THEN TURNED MY CAR OFF & BACK ON AGAIN, & THE MESSAGE & COLORS DID NOT APPEAR.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING UP A SLIGHT HILL, WHILE THE VEHICLE WAS IN DRIVE, THE TRANSMISSION DISENGAGED AND ROLLED IN REVERSE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT HE SHIFTED FROM PARK INTO DRIVE SEVERAL TIMES, BUT THE VEHICLE WAS STILL ROLLING IN REVERSE AND THE ENGINE REVVED. THE SHIFTER WARNING INDICATOR ILLUMINATED AND INSTRUCTED THE DRIVER TO SHIFT INTO PARK. ALSO, OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACK WOLF CHRYSLER JEEP DODGE (1615 N STATE ST, BELVIDERE, IL 61008, (815) 544-9211) WHO DETERMINED THAT THE VEHICLE WAS OK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

CAR WITH JUST OVER 20K MILES AND A "SERVICE SHIFTER" MESSAGE APPEARED. ALL THE LIGHTS ON THE CONSOLE ARE LIGHTED UP (PNRD AND +-). SHIFT PATTERN WAS ODD THE DAY BEFORE.

STARTING 2/23/19 WARNING LIGHTS FOR PARK BRAKE, SHIFTER, 4WD, PARK ASSIST, TIRE PRESSURE AND CHECK ENGINE LIGHT CAME ON. WENT AWAY AFTER DRIVING DOWN ROAD. DID IT AGAIN 7/10/19, TOOK TO DEALER. THEY PATCHED A TIRE AND SAID NOTHING ELSE WAS WRONG. DID IT AGAIN 7/16/19. TOOK TO DEALER, THEY KEPT A FEW DAYS, SAID THEY COULDN'T FIND AN ISSUE. DID IT AGAIN 9/13/19. DID NOT TAKE TO DEALER. DID IT AGAIN 9/27/19 AND THIS TIME CAR HAD TROUBLE DRIVING. DEALER WILL NOT DO ANYTHING TO FIX THIS ISSUE! THIS IS RIDICULOUS!

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER SERVICE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GLADSTONE DODGE CHRYSLER JEEP AND RAM (5610 NORTH OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WHERE IT WAS DIAGNOSED THAT THE SHIFTER SERVICE BEZEL WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER SERVICE BEZEL NEEDED TO BE REPLACED AND THE PART WAS ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 64639458. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

WHILE IN MOTION THE SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D - I PULLED OVER SHUT OF CAR AND TURNED BACK ON AND MESSAGE AND LIGHTS WENT AWAY

WHEN DRIVING MY 2017 JEEP CHEROKEE 2.4 L, MY SERVICE SHIFTER LIGHT TURNS ON AND ALL THE LIGHTS (PRND) TURN RED. THIS HAPPENED AFTER 36,000 MILES WARRANTY WAS OVER. JEEP DEALER WOULD NOT FIX IT WITHOUT ME PAYING OUT OF POCKET. IF I TURN THE CAR OFF, THE MESSAGE WILL CLEAR IT SELF BUT WILL COME BACK ON AGAIN AFTER DRIVING.