1990 JEEP CHEROKEE Complaints
View complaints related to 1990 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 1990 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1990 JEEP CHEROKEE- Ronan, MT
The contact owns a 1990 Jeep Cherokee. The contact stated while driving 30-45 MPH, the brake pedal was depressed but the vehicle failed to respond. The contact stated that he increasingly applied pressure on the brake pedal until the vehicle responded. There was a 100-feet stopping distance delay. The dealer was notified of the failure and declined to diagnose the vehicle. The contact provided a description of the failure to the dealer who informed him that the brake pump motor assembly needed to be replaced; however, the parts were no longer available nationwide. The vehicle was not repaired. The contact later became aware of NHTSA Campaign Number: 96V260000 (Service Brakes, Hydraulic) which he associated with the failure; however, the parts were not available. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 195,492.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1990 JEEP CHEROKEE- VENTURA, CA
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP TO STOP THE VEHICLE. THE PARKING BRAKE WAS ENGAGED TO STOP VEHICLE. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE VACUUM PUMP MOTOR FAILED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM LOCATED AT (6300 KING DR, VENTURA, CA 93003 (805) 323-3363) BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1990 JEEP CHEROKEE- OXNARD, CA
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC) YEARS BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO CROWN DODGE CHRYSLER JEEP RAM (6300 KING DR, VENTURA, CA 93003) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR ASSEMBLY AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER WAS NO LONGER MAKING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1990 JEEP CHEROKEE- BERWYN, IL
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE BRAKE PUMP. THE CONTACT STATED THAT BOTH PARTS HAD BEEN PREVIOUSLY REPLACED. HAWK CHRYSLER DODGE JEEP (7911 W ROOSEVELT RD, FOREST PARK, IL 60130, (708) 366-1001) AND THE MANUFACTURER WERE CONTACTED, BUT REFUSED TO PROVIDE A LIFETIME WARRANTY FOR BOTH PARTS. THE VEHICLE WAS NOT INCLUDED IN A RECALL OR LIFETIME WARRANTY FOR THE PARTS. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1990 JEEP CHEROKEE- BEND, OR
MY 4YEAR OLD DAUGHTER AND I WERE ON OUR WAY HOME WHEN MY BRAKES ALMOST COMPLETELY WENT OUT AT ABOUT 45MPH. LUCKILY WE WERE ON A STRAIGHT COUNTRY BACKROAD WITH A GRAVEL SHOULDER TO AID IN SLOWING DOWN. TOWED THE JEEP TO THE CHRYSLER DEALERSHIP 2 WEEKS LATER FOR A DIAGNOSTIC ON 04/24/2017 WHERE THEY CONFIRMED THE ISSUE TO BE THE ACTUATOR PUMP UNDER A #702 RECALL. I WAS GIVEN 2 OPTIONS, SELL MY JEEP TO CHRYSLER FOR ~$600 OR GET IT REPLACED WITH AFTERMARKET PARTS WITH BOTH PARTS AND LABOR TO BE COVERED BY CHRYSLER. CONSIDERING I HAD PURCHASED THE XJ (SO CLEAN AT THE TIME) FOR $3000 PLUS HAD DROPPED $1,100 ON NEW TIRES TWO MONTHS PRIOR IN FEBRUARY I DID NOT FIND SELLING IT FOR ~$600 A FINANCIALLY WISE DECISION. SO I OPTED WITH GETTING THE PARTS REPLACED. WELL FOR THE PAST 4 MONTHS NOW WHENEVER I CHECK IN ON MY JEEP, THE CHRYSLER DEALERSHIP INFORMS ME THEY ARE STILL WAITING ON PART NUMBERS FROM CHRYSLER SINCE THE CURRENT EMPLOYEES HAVE NOT COME ACROSS THIS RECALL YET AND WHEN I CONTACT CHRYSLER I AM JUST INFORMED THAT THEY NO LONGER MAKE THE ORIGINAL PARTS AND ARE STILL SEARCHING FOR ONE LEFT OUT THERE. THIS LAST WEEK THEY INFORMED ME THAT THEY WERE UNABLE TO LOCATE AN ORIGINAL PART PLUS THE OFFER STILL STANDS FOR ~$600. I HAVE YET TO GET A RESPONSE THIS PAST WEEK ABOUT THE OTHER OPTION I ORIGINALLY AGREED UPON (REPLACING WITH AFTERMARKET PARTS). I DON'T SEE $600 AS A SOLUTION TO THE RECALL AS BOTH NADA AND KBB PRICE MY JEEP FROM $2,200-$4,900 IN MY AREA (BEND, OR). I WOULD REALLY LOVE TO GET MY BELOVED JEEP BACK UP TO SAFETY STANDARDS FOR MY DAUGHTER AND I. I LOVE JEEP, PROBABLY ALWAYS WILL BUT I DON'T WANT TO BE SHORTED MONEY OR SAFETY BECAUSE OF NEGLECT TO REPAIR. THANKS FOR TAKING YOUR TIME TO READ THIS.
Source: NHTSA WEB SITE -
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1990 JEEP CHEROKEE- OAKLAND, CA
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING 15 MPH, AN UNKNOWN HISSING SOUND WAS HEARD AND THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE LIFETIME WARRANTY COULD NOT BE ACKNOWLEDGED BECAUSE THE PARTS WERE NO LONGER MADE. THE FAILURE MILEAGE WAS 188,160. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1990 JEEP CHEROKEE- SEDALIA, CO
BRAKES FAILED DUE TO VACUUM PUMP FAILURE. CHECKED RECALLS AND SAFETY RECALL #318T WAS ISSUED JULY 1991. CHRYSLER STATES THERE ARE NO PARTS AND THEREFORE WILL NOT EFFECT RECALL. *TR
Source: NHTSA WEB SITE -
1990 JEEP CHEROKEE- WASHINGTON, DC
S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE A COPY OF A LETTER TO THE VICE PRESIDENT REGARDING A CAR ACCIDENT IN ARCADIA, FL IN MARCH 2013. *SMD A 1990 JEEP CHEROKEE WAS IN A DRAINAGE DITCH, ACROSS FROM TWO OTHER VEHICLES, THAT WERE PARKED. THE OWNERS DAUGHTER GOT BEHIND THE WHEEL OF THE JEEP,STARTED IT AND PLACED IT IN DRIVE, WITH THE INTENTION OF REMOVING IT FROM THE DITCH, AS SHE FLOORED THE GAS PEDAL, THE JEEP FLEW OUT OF THE DITCH GOING AIRBORNE, AND KNOCKED DOWN THE OWNER TO THE GROUND, CAUSING BRUISES, NEXT, THE JEEP FLEW OVER THE ROAD NEVER TOUCHING THE PAVEMENT, THE DRIVER DID NOT ATTEMPT TO STOP THE VEHICLE, PRESUMABLY OUT OF FEAR, UNTIL IT RESTED ON TOP OF TWO PARKED VEHICLE. THE DRIVER, WHO WAS NOT LICENSED, CLAIMED THERE WAS AN ISSUE WITH THE BRAKES AND THE ACCELERATOR. HOWEVER, THE WRECKER SERVICE, WHO WAS A HIGHLY EXPERIENCED CERTIFIED MECHANIC STATED THERE WAS NOTHING WRONG WITH THE BRAKES OR ACCELERATOR PEDALS, AND THE VEHICLE HAD TO BE IN PARK IN ORDER TO START IT.
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
1990 JEEP CHEROKEE- MEADOW VISTA, CA
THE INFAMOUS BENDIX ABS MOTOR/PUMP ASSEMBLY FAILED FOR THE THIRD TIME RESULTING IN A LOSS OF VIRTUALLY ALL STOPPING ABILITY. ON PREVIOUS OCCASIONS (1997 & 2007), CHRYSLER REPAIRED THE VEHICLE PURSUANT TO THE "LIFETIME WARRANTY" IMPOSED IN CONNECTION WITH RECALL #702. IT HAS BEEN MORE THAN 5 WEEKS SINCE THE LOCAL DEALER DIAGNOSED THIS RECURRING DEFECT BUT BOTH THEY AND CHRYSLER CLAIM AN INABILITY TO FIX IT DUE TO THE UNAVAILABILITY TO OBTAIN THE REFERENCED ABS BOOSTER UNIT. THIS ASSERTION IS FALSE. MORE THAN 5200 JEEPS WERE RECALLED AND A REBUILDABLE CORE WAS OBTAINED FOR EACH INSTALLATION. CHRYSLER IS EITHER MAKING NO EFFORT TO OBTAIN EXISTING UNITS OR FAILING TO HAVE NEW ONES MANUFACTURED. THERE IS NOT A SINGLE ONE IN DEALER INVENTORY IN THE U.S. AND NO DELIVERIES ARE SCHEDULED. CHRYSLER IS HOPING THAT BY TELLING A CUSTOMER THAT THE ITEM IS "BACKORDERED", HE/SHE WILL SIMPLY GO AWAY AS IF SUCH A STATUS WAS AN UNAVOIDABLE ACT OF GOD. CHRYSLER'S REFUSAL TO HONOR THEIR OBLIGATION IS PUTTING MANY DRIVERS AT RISK AS SOME ARE CERTAINLY DRIVING THOSE JEEPS WITH UNASSISTED BRAKING WAITING FOR THE PART THAT WILL NEVER ARRIVE. I FOUND NUMEROUS MESSAGES ON JEEP FORUM WEBSITES WHEREIN 1990 OWNERS WERE COMPLAINING OF THIS PART UNAVAILABILITY SCAM AS EARLY AS 1999. NHTSA NEEDS TO COMPEL COMPLIANCE THROUGH EVERY AVAILABLE MEANS FORTHWITH.
Source: PORTABLE SAFETY COMPLAINT FORM -
1990 JEEP CHEROKEE- LEBANON, OR
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED A HESITATION IN BRAKES RESPONSE. THE FAILURE RECURRED INTERMITTENTLY AND WITH TIME, BECAME WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE