2007 JEEP COMMANDER Complaints

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S ENGINE STALLED ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS UNKNOWN.

RIGHT AFTER PURCHASING THIS CAR IN 10/2011 THE JEEP WOULD RANDOMLY CUT OFF OR LOSE POWER, NOT SURE IF THIS AN ELECTRICAL ISSUE. DUE TO THE RANDOMNESS OF THE ISSUE, THEY COULD NOT DUPLICATE THE PROBLEM WHEN I BROUGHT IN THE CAR. AFTER GOING BACK TO THE DEALERSHIP THE MANGER AT THE TIME WROTE/PROMISED THAT HIS ESTABLISHMENT (RELIABLE AUTO) WOULD REPAIR/FIX THE ISSUE IF IT OCCURRED AGAIN (WITHIN A YEAR OR 12,000 MILES). AFTER A YEARS TIME THE ISSUE STILL CONTINUED, BUT NOW I CANNOT BRING IT IN TO BE FIXED W/OUT BEING CHARGED. WHENEVER I PUSHED DOWN ON THE PEDAL TO ACCELERATE , THE CAR COULD NOT ACCELERATE PAST 25- 30 MPH! THIS WOULD OCCUR WHILE I WAS ALREADY IN MOTION, OR AT A LIGHT. FELT LIKE THE CAR WAS, "STALLING" AND THE SERVICE PARK ASSIST MESSAGE WOULD APPEAR. I WOULD TRY TO SHIFT THE GEAR BUT NOTHING CHANGED, THE CAR STILL WOULD NOT ACCELERATE. THIS HAPPENED ON MULTIPLE OCCASIONS. SOMETIMES THE NEXT DAY THE CAR WOULD DRIVE JUST FINE, OTHER TIMES THE PROBLEM, "FIXED ITSELF" WITHIN A FEW DAYS. EVERY TIME I TOOK THE CAR IN THEY HAD A DIFFICULT TIME DUPLICATING THE PROBLEM. MY CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE BUT WHEN CHECKED NO CODES COULD BE FOUND. SUPER FRUSTRATING AND SCARY TO DEAL W/ THIS. IN JULY/AUG 2013 THE PROBLEM GOT WORSE WHEN I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT. TOOK THE COMMANDER TO CHRYSLER/JEEP AND THEY WERE ABLE TO IDENTIFY AN ELECTRICAL/SHIFTMODULE PROBLEM. ONE OF THE REPS. AT JEEP TOLD ME THIS BEEN COMMON W/ JEEP COMMANDERS. BEFORE I HAD THE COMMANDER, I OWNED A 2005 JEEP GRAND CHEROKEE, PURCHASED BRAND NEW IN 2005. GREAT CAR BUT HAD SOME ELECTRICAL ISSUES, WHEN ON, MY HEADLIGHTS WOULD RANDOMLY START FLASHING. IN MY EXPERIENCE, JEEPS LOOK GOOD BUT COME W/ TOO MANY ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS HAS HAPPENED REPEATEDLY SINCE PURCHASING VEHICLE IN SEPT 2015. AT HIGHWAY SPEEDS THE VEHICLE EITHER; A) LURCHES ALL ELECTRONICS DIE AND THEN QUICKLY COMES BACK TO POWER, OR B) THE VEHICLE STALLS. THE VEHICLE HAS BEEN TO DEALER FOR REPAIR 4 TIMES AND SERVICE DOES NOT FIX. *TR

I AM 74 YEARS OF AGE AND AT THE TIME OF MY HUSBAND'S DEATH FOUR YEARS AGO PURCHASED A 2007 CHRYSLER JEEP COMMANDER WHICH NOW HAS 53,815 MILES. I BEGAN EXPERIENCING PROBLEMS WITH UNEXPECTED COMPLETE LOSS OF POWER ON BOTH INTERSTATE HIGHWAYS AND RESIDENTIAL STREETS OVER THE LAST YEAR. THESE OCCURRENCES HAVE INCREASED IN FREQUENCY AT VARYING TIMES WHEN DRIVING WITHIN THE LAST SIX MONTHS, AND MOST TERRIFYING ON THE INTERSTATE WHERE I WAS FACED WITH THE REALIZATION OF DECELERATION AND CUTOFF AT THE SPEED LIMIT OF 55 MPH. I RECEIVED A SAFETY RECALL NOTICE (P41/NHTSA14V-38), ROUND OR ABOUT APRIL 2, 2015 FROM CHRYSLER GROUP LLC INFORMING ME OF THE VEHICULAR PROBLEMS DESCRIBED I AM EXPERIENCING, CHRYSLER GROUP'S RECALL NOTICE MAKES A CLEAR AND SPECIFIC REPRESENTATION THAT REPAIRS WOULD PERFORMED TO CORRECT THE VEHICLE'S DEFECTS FREE OF CHARGE WHEN IT IS RETURNED TO THE DEALERSHIP. ACCORDINGLY, SOUTHFIELD CHRYSLER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO DIAGNOSE THE PROBLEM AND ORDERED PARTS ON OR ABOUT APRIL 6, 2015. I HAVE BEEN WAITING FOR THE PART(S) FOR NEARLY THREE WEEKS. ON APRIL 24, 2015 I AGAIN CONTACTED SOUTHFIELD CHRYSLER AFTER THE VEHICLE HESITATED TO ACCELERATE AND WAS INFORMED THE MANUFACTURER: "CHRYSLER EITHER WILL NOT, OR HAS NOT, SENT THE PARTS NEED TO FIX THE PROBLEM," CONTRARY TO THE LANGUAGE OF THE NOTICE. SOUTHFIELD CHRYSLER WILL NOT PERFORM REPAIRS WITHOUT PAYMENT FOR THE PARTS. SOUTHFIELD CHRYSLER HAS TAKEN THE POSITION: "IF I PAY FOR REPAIRS THE MANUFACTURER WILL REIMBURSE ME," WHICH CONTINUES TO LEAVE ME SUBJECTED TO INJURE AND/OR DEATH. I DO NOT HAVE THE AVAILABLE FUNDS TO PAY FOR REPAIRS, RELATIVE TO LIVING ON A FIXED INCOME AND SPECIFIC AND VERY LIMITED BUDGET. IT IS CLEAR TO ME THAT THE MANUFACTURE AND DEALERSHIP WILL NOT PERFORM RESPONSIBLY TO ADDRESS A SERIOUS LIFE AND DEATH THAT THEY ARE CLEARLY AWARE EXIST. A COMPLAINT IS PROPER. *TR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER 6 HOURS OF CAR RESTING (OVERNIGHT) IT WOULD NOT START. THE ENGINE WILL NOT CRANK AND WILL GIVE THE TRANSMISSION OVER TEMP INDICATION. THE BATTERY DCV IS 12.30 PLENTY FOR AN START. WHERE I LIVE THERE IS NO SNOW NOR THE OUTSIDE TEMP WAS HOT ( THE INCIDENT HAPPENED EARLY MORNING WITH A COOL OUTSIDE TEMP OF 76 DEGREE F). AFTER COUPLE ATTEMPTS IT CRANK AND START WHERE THE ALTERNATOR CHARGE THE BATTERY MAINTAINING A DCV 14 PLUS. AFTER ONE MINUTE OF IDLING I TURN IT OFF AND TRY AGAIN, WHERE IT GIVE THE SAME ERROR. MAKING THE VEHICLE UNRELIABLE ON THE STREET. *TR

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE 1ST INCIDENT HAPPENED AT 7:45AM WHILE I WAS STOPPED IN A LINE OF TRAFFIC HEADING TO WORK. I WENT TO PRESS THE GAS AND NOTHING HAPPENED. I PUT MY CAR IN PARK AND TURNED THE KEY AND THE ENGINE CRANKED UP FINE. IT WAS AS THOUGH THE KEY SWITCHED BACK TO ACCESSORY BC NO CHECK ENGINE LIGHT, NO BELLS, ALERTS NOTHING - AND MY STEREO STILL PLAYED AND MY HEADLIGHTS WERE STILL ON. INCIDENT 2 HAPPENED AT 8:00PM WHILE BACK OUT OF A PARKING SPACE. THE ENGINE AGAIN TURNED OFF AND HEADLIGHTS STILL WORKED, BUT NOT BREAKS OR STEERING. PUSHED KEY FORWARD AND VEHICLE CRANKED UP AGAIN. I CALLED PALMER DODGE AND THEY SAID IT SOUNDS LIKE A FAULTY IGNITION SWITCH, WHICH HAS BEEN RECALLED ON MY MODEL OF JEEP, BUT THEY WERE NOT DOING REPAIRS FOR THE RECALL BC CHRYSLER HASN'T ISSUED THE PARTS. THEREFORE, IF I GET IT FIXED NOW, I WILL HAVE TO PAY FOR IT AND THEN HOPE CHRYSLER WILL REIMBURSE ME WHEN THE PARTS ARE AVAILABLE. THEY WANT ME TO CONTINUE TO DRIVE MY VEHICLE WHICH COULD SHUT OFF WHILE I'M DOING 80 MPH DOWN A HIGHWAY FOR THE NECT 5 MONTHS? I HAVE TO PAY FOR A PART THEY HAVE ALREADY RECALLED BC IT'S NOT OPENLY AVAILABLE TO EVERYONE YET? *TR