2008 JEEP COMMANDER Complaints

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT AFTER SHUTTING DOWN THE VEHICLE, IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT WAS TRAVELING 10 MPH WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE KEYS AND WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN FAILED TO QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

MY JEEP WILL STALL WHILE DRIVING IT WITHOUT ANY WARNING. I HAVE BEEN DRIVING AS SLOW AS 20 MPH AND RECENTLY DRIVING ON THE EXPRESSWAY AT ABOUT 60 MPH AND MY CAR WILL SUDDENLY STALL. THERE HAVE BEEN TIMES ( AS RECENT AS YESTERDAY) THAT IT HAS STALLED WHILE DRIVING THE EXPRESSWAY AND THEN AGAIN AT A STOP LIGHT. IT HAS BECOME INCREASINGLY FRIGHTENING TO DRIVE MY CAR AS I NEVER KNOW WHAT WILL TRIGGER IT TO STALL. THERE ARE ALSO INSTANCES WHERE IT WILL START ONLY AFTER SEVERAL ATTEMPTS. I RECENTLY HAD A FULL DIAGNOSTIC CHECK-UP DONE AND THE MECHANIC REPORTED HE COULD FIND NOTHING WRONG. *TR

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE CHECK ENGINE LIGHT ILLUMINATED, THE RADIO TURNED OFF, THE SUN ROOF FAILED, AND THE MAJORITY OF THE LIGHTS ON THE DASHBOARD BEGAN TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE FRONT CONTROL MODULE WOULD NEED TO BE REPLACED. THE CONTACT LEARNED REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND CONTACTED THE MANUFACTURER BUT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE EXPERIENCING THE SAME FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.

ON JUNE 6, 2012 AT APPROXIMATELY 12 NOON WHILE DRIVING MY 2008 JEEP COMMANDER AT 15 MPH IT STOPPED AND WOULD NOT START AGAIN. THERE WERE NO WARNING LIGHTS, IT DID NOT OVERHEAT, AND ALL OF THE ELECTRICAL COMPONENTS SUCH AS THE RADIO, WINDOWS, LIGHTS, ETC CONTINUED TO WORK, ONLY A CLICKING SOUND AND IT WOULD NOT START. I HAD IT TOWED TO JEEP. BECAUSE THEY HAVE MAINTAINED MY VEHICLE SINCE I PURCHASED IT FROM CARMAX 16 MONTHS PRIOR. DEALER, STATED I MIGHT NEED A STARTER RECOMMENDING I AUTHORIZE TO PUT ONE ON COSTING ME $400. LATER THAT AFTERNOON I WAS TOLD THE ENGINE WAS LOCKED UP AND SINCE I WAS OUT OF WARRANTY, CHRYSLER WOULD POSSIBLY ASSIST ME. I CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER. AFTER 3 WEEKS OF NOT BEING ABLE TO CONTACT THE CASE MANAGER, I CONTACED THE HEAD OFFICE L AND ASK CUSTOMER SERVICE TO HAVE GIVE ME ANSWER. THE CASE MANAGER RETURNED A RESPONSE TO HAVE THE ENGINE TAKEN APART TO DISCERN THE ISSUE. THE SERVICE MANAGER, DID SO WITH NO COST TO ME BECAUSE AT THIS TIME I AM AN UNEMPLOYED (CHICAGO PUBLIC SCHOOL TEACHER). HE FOUND THE DEFECT TO BE FROM THE FACTORY WHEREBY A SPRING IN THE VALVE BROKE CAUSING THE VALVE TO DROP DOWN IN THE ENGINE, WHICH CAUSED THE ENGINE TO LOCK. PER THE SERVICE MANAGER, I NOR THE PREVIOUS OWNER ARE AT FAULT, AND EXPLAINED THIS TO THE CASE MANAGER. THE CASE MANAGER ASKED HIM, "WHAT DOES SHE WANT (MEANING ME) TO GIVE HER THE ENGINE FOR FREE"? I AM AT ODDS WITH CHYRSLER AND WONDER WHY I AM RECEIVING SUCH DISPARAGING TREATMENT FROM SOMEONE I DO NOT EVEN KNOW? I DON'T WANT ANYTHING FOR FREE! MY CASE # IS #; THE NUMBER TO CHYRSLER IS 1-877-426-5337. THE COST TO REPAIR MY VEHICLE IS IN EXCESS OF $6500. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND ALL OF THE LIGHTS ON THE INSTRUMENTAL ILLUMINATED. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 75,000.

OUR 2008 JEEP COMMANDER WAS HIT FROM BEHIND WHILE MAKING A RIGHT TURN. THE IMPACT CAUSED THE COMMANDER TO FLIP LANDING ON THE DRIVER SIDE ROOF AND THEN ROLLING ONTO THE DRIVER'S SIDE WHERE IT SLID INTO ANOTHER VEHICLE. THE IMPACT FROM HITTING THE ROOF AND SIDE OF THE CAR RESULTED IN THE CAR BEING TOTALED BY THE INSURANCE COMPANY OF THE PERSON AT FAULT. THE SIDE AIR BAGS DID NOT DEPLOY WHEN THE CAR ROLLED ONTO IT'S SIDE. PER PAGE 52 OF THE OWNER'S MANUAL "THE WINDOW BAG ON THE CRASH SIDE OF THE VEHICLE IS TRIGGERED IN MODERATE TO SEVERE SIDE COLLISIONS" ALSO PAGE 56 STATES "THE SIDE IMPACT SRS SIDE CURTAIN AIRBAGS ARE DESIGNED TO ACTIVATE ONLY IN CERTAIN SIDE OR ROLLOVER COLLISIONS." THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS CRUSHED IN, THE DRIVER SIDE MIRROR WAS PUSHED THROUGH THE WINDOW DUE TO THE IMPACT. AFTER THE VEHICLE ROLLED IT CAME TO REST ON THE DRIVER SIDE. HOW MUCH IMPACT IS NEEDED TO DEPLOY THESE AIRBAGS? THE DRIVER SIDE DOOR ALONE WAS BENT OFF OF THE FRAME. I CAN UNDERSTAND THE FRONT AIRBAG POSSIBLY NOT BEING DEPLOYED AS THE VEHICLE WAS HIT FROM BEHIND, BUT I AM SURPRISED THAT THE INITIAL IMPACT TO THE DRIVER SIDE ROOF CORNER SIDE NOT TRIGGER ANYTHING NOR DID THE ROLLOVER AND SIDE IMPACT THAT OCCURRED. *TR

ENGINE STALLS: ENGINE STALLS RANDOMLY, AT A LIGHT, AROUND A CORNER, AND EVEN ON FREEWAY AT 70 MPH. ENGINE WILL NOT RESTART AFTER A STALL UNTIL THE KEY HAS BEEN REMOVED FROM THE IGNITION. I HAVE HAD AT LEAST 15-20 STALLS SINCE I HAVE OWNED THE VEHICLE. TRANSMISSION JERKS: THIS STARTED IN THE LAST FEW MONTHS. TRANSMISSION DISENGAGES WHILE DRIVING DOWN THE ROAD THEN SUDDENLY REENGAGES, JERKING THE CAR FORWARD. SOMETIMES THE CAR WILL CONTINUE OK, SOMETIMES THE ENGINE WILL DIE. ELECTRICAL ISSUES: NOT A SAFETY ISSUE BUT MAYBE RELATED, I HAVE HAD NUMEROUS PROBLEMS WITH MY NAV SYSTEM GOING DARK (WON'T DISPLAY UNTIL ENGINE RESTARTED) - LOST SETTINGS. REAR DVD HAS TOTALLY GONE OUT. DEALER SAYS THERE IS A CODE FOR "LOST COMMUNICATION WITH RADIO" DUE TO AN OPEN SHORT. LAST INCIDENT: 04/11/2012 (51000 MILES): ON INTERSTATE 75 MPH - TOOK FOOT OFF THE ACCELERATOR TO SLOW DOWN AND FELT LIKE THE ENGINE HAD DIED (LOST MOMENTUM AND WAS COASTING). I APPLIED THE GAS AND THE RPM'S O THE ENGINE INCREASED BUT THE CAR DID NOT GAIN SPEED. FELT LIKE TRANSMISSION HAD DISENGAGED. THE CAR JERKED FORWARD LIKE THE TRANSMISSION REENGAGED. MOMENTUM WAS RETURNED FOR ABOUT 1 SECOND THEN DISENGAGED AGAIN. THE SECOND TIME, THE ENGINE DIED AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. CAR RESTARTED AND I WAS ABLE TO CONTINUE DOWN THE ROAD. AFTER DRIVING FOR ANOTHER 3 HOURS, THE "SERVICE 4WD" MESSAGE CAME UP ON THE DISPLAY. PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON, SAME MESSAGE CAME UP. CONTINUED DRIVING TO MY DESTINATION - MESSAGE CLEARED. AFTER THE CAR SAT IN THE PARKING LOT FOR SEVERAL HOURS, WENT BACK OUT AND STARTED IT, THE MESSAGE WAS GONE AND HAS NOT REAPPEARED. DEALER HAD CAR 6 DAYS - THERE ARE NO CODES IN THE SYSTEM. THEY CAN NOT DUPLICATE ISSUE. VEHICLE DYING ON FREEWAY IS VERY DANGEROUS AND I HAVE SMALL CHILDREN, PLEASE INVESTIGATE. *TR

TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND HAD BEEN INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 06/06/12 *BF THE CONSUMER STATED THAT THE VEHICLE RANDOMLY STALLED WHILE SLOWING DOWN ,ACCELERATING, OR WHEN THE BRAKE WAS APPLIED. SHE WAS INFORMED THE REASON FOR THE STALLING WAS UNKNOWN SINCE THERE WERE NO CODES. SHE ALSO HAD ELECTRICAL PROBLEMS INVOLVING THE WINDOWS AND SUNROOF. THE WINDOWS/SUNROOF OPENED/CLOSED UNPROMPTED. UPDATED 06/07/12 *JS