2015 JEEP COMPASS Complaints

TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, TRACTION CONTROL, AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE LOCATED AT 1024 S SLEMMONS FWY LEWISVILLE, TX 75067 469-293-3618) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 52,000.

CHECK ENGINE LIGHT CAME ON 3 TIMES IN 3 MONTHS FROM SEPTEMBER 2016 TO NOVEMBER 2016. EACH TIME, THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE LIGHT STILL CAME BACK ON. THE FIRST TIME, THE FUEL LEVEL UNIT WAS REPLACED, THE SECOND TIME, THERE WERE NO PROBLEMS FOUND AND THE SYSTEM WAS RESET, THE THIRD TIME, THE PUMP ASSEMBLY WAS REPLACED. THIS IS A SAFETY ISSUE AND A HASSLE.

THE POWER STEERING RETURN HOSE WAS IN CONTACT WITH THE FRONT SUSPENSION SWAY BAR AT CURB CONDITION WITH THE VEHICLE STATIONARY. THE SWAY BAR MOVES A COUPLE INCHES WITH SUSPENSION TRAVEL AND THIS WILL RUB ON THE POWER STEERING HOSE CONSIDERABLY AND CAN WHERE A HOLE CAUSING LOSS OF POWER STEERING ASSIST AND A FLAMMABLE FLUID SPRAYING IN THE ENGINE AND EXHAUST AREA. I KNOW FOR A FACT THAT FCA HAS BEEN SHIPPING VEHICLES LIKE THIS IN DIRECT VIOLATION OF THEIR SAFE DESIGN GUIDELINES OR AT LEAST 1.5 YEARS NOW FROM JULY OF 2014 UNTIL NOW. I WORKED AT FCA IN 2014 AND TOLD THEM TO CONTAIN THIS ISSUE ON MULTIPLE OCCASIONS AND I WAS IGNORED BY MY FCA MANAGEMENT AND PLANT QUALITY PEOPLE.

ALL ENGINE LIGHTS CAME ON, ELECTRICAL COMPONENTS STARTED GOING OUT, THEN CAR WOULD NOT GO OVER 10 MILES PER HOUR, EVEN WITH THE ACCELERATOR PUSHED ALL THE WAY DOWN, THEN THE CAR COMPLETELY SHUT DOWN ON THE MIDDLE OF A VERY HEAVILY TRAFFIC ROAD. POWER STEERING, ALL ELECTRICAL COMPONENTS AND ENGINE REFUSED TO WORK. HAD TO HAVE THE COMPASS TOWED TO NEAREST DEALER AND PROBLEM WAS THE ENTIRE COMPUTER SYSTEM WENT OUT. 4 MONTH OLD VEHICLE AND THE ENTIRE COMPUTER SYSTEM FRIED. TOOK 6 DAYS TO GET IT REPLACED. NOW TWO MONTHS LATER THE EXACT SAME THING HAS HAPPENED AGAIN AND THE DEALERSHIP DOESN'T SEEM TO CARE. SAYS IT'S UNDER WARRANTY AND WILL BE FIXED, BUT DON'T SEEM TO UNDERSTAND THE SEVER DANGER THIS DEFECTIVE VEHICLE PUTS MY FAMILY AND ME IN WHEN WE DRIVE IT WITHOUT KNOWING WHEN AND WHERE THE COMPUTER SYSTEM WILL BLOW AGAIN. WHAT IF I WAS PULLING OUT OF AN INTERSECTION AND THE CAR SHUT DOWN LIKE THIS AND MY FAMILY GETS HIT BY TRAFFIC. SOMETHING NEEDS TO BE DONE!

WHILE PULLING OUT OF PARKING SPACE ENGINE SHUT DOWN. WHILE DRIVING ON A ROAD THE SAME DAY VEHICLE STOPPED RUNNING - ENGINE SHUT DOWN - HAD DIFFICULTY PULLING OFF ROAD BECAUSE STEERING DID NOT WORK. TAKING IT IN TO DEALER TO LOOK AT 5500 MILES APPROX 2.3 MOS OLD. NOT HAPPY WITH NEW CAR

VEHICLE SPONTANEOUSLY CAUGHT FIRE. WHILE AT A DRIVE THRU WINDOW I HEARD A POP NEAR THE STEERING WHEEL AND THE FIRE SHOT OUT FROM UNDER THE DASH IN THE AREA OF THE STEERING WHEEL. THE WHOLE CAR THEN BECAME ENGULFED IN FLAMES. I SUSTAINED 3RD DEGREE BURNS OF MY STOMACH AND RIGHT THIGH

COMPLAINT THAT RAIL ON DRIVER AND PASSENGER SLIDING SEAT STICKS OUT TO FAR AND HAS SHARP EDGES THAT CAN DAMAGE A PERSONS LEG. I HAVE PICTURES.

TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400....UPDATED 07-08-15 *BF UPDATED 12/4/2015 *JS

I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR

WE PURCHASED THE JEEP COMPASS ON 11/15/14. WITHIN THE FIRST WEEK OF OWNERSHIP, THE AIRBAG LIGHT CAME ON. WE RETURNED IT TO THE DEALERSHIP A TOTAL OF 5 TIMES BETWEEN 11/15/14 AND 12/12/14. ON 12/12, THEY REPLACED THE AIRBAG. WITHIN ANOTHER WEEK, THE AIRBAG LIGHT STARTED COMING BACK ON AGAIN. WE HAVE REPORTED IT AGAIN AND TOOK IT BACK TO DEALERSHIP. THEY SAID THE LAST TIME THAT THERE WAS NO ONE THERE THAT KNEW HOW TO FIX IT. WE REALLY LOVE THE JEEP, BUT ARE NOT COMFORTABLE DRIVING A CAR WITH AIRBAG ISSUES AND WOULD REALLY LIKE TO GET THIS RESOLVED QUICKLY. *TR