2019 JEEP COMPASS Complaints

The contact owns a 2019 Jeep Compass. The contact stated that while his wife was driving at various speeds and turning, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's side and passenger's side control arms were fractured, and the inner and outer tie rod had failed. The mechanic determined that the parts needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 66,000.

Car stalls while driving. While car is in drive it will stall and steering becomes limited. Works again once car is restarted.

The contact owns a 2019 Jeep Compass. The contact stated while driving approximately 20-30 MPH, the vehicle went into anti-theft mode and stalled in the middle of the road. The ABS warning light and other unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The vehicle was towed to a parking lot. The vehicle was then towed to the dealer, where the failure could not be duplicated, and the contact was informed that the battery was low. The contact stated that the failure recurred while driving 65-75 MPH. The vehicle was towed to a second dealer, Preston Chrysler Jeep Dodge RAM of Wilmington (3807 Kirkwood Hwy, Wilmington, DE 19808), where both batteries were replaced, and the electrical system was reprogrammed. The vehicle was repaired; however, the failure recurred 12 days later. The contact was able to restart the vehicle after 10-15 minutes, and the contact drove to the residence. The vehicle was taken to a third dealer, Ourisman Chrysler Dodge Jeep Ram of Baltimore (124 North Point Blvd, Baltimore, MD 21224), where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was 127,000.

My engine has killed 3 times while in motion but coming to a stop. I get an alert that the coolant temp is too hot and the engine immediately shuts off while everything else (radio, lights, etc.) remains on. After I put the vehicle in park and shut it off, I'm able to restart it right away and the coolant temp is completely normal. I took the vehicle to a mechanic for a full diagnostic check and they said that this is a known issue with Jeep vehicles and that there's no known solution for it. This happens without warning and there are no alerts or error messages before the vehicle shuts off. Luckily, each time this has happened has been while I've been coming to a stop in a quiet residential area but my concern is that it could happen while I'm on a busy highway. Here is a link to the inspection report I got back from the mechanic: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This 2019 Jeep Compass, has mixed the coolant and oil causing a blown head gasket, according to the dealership, it needs a new engine, and something that is too common on the Jeep Compass, as mine is shy over 8k it is not covered under warranty. No warning lights came on, no lights of high temperature in the transmission, oil or coolant. The car did stall in the middle of the road, causing risk for myself and the child I had in the car. As this is a common problem with the Jeep Compass, how is this major issue not a recall? Why is Jeep/ Chrysler waiting and endangering many of their consumers lives, and not fixing this issue??? The vehicle is available for inspection, with towing being invovled as I am terrified to drive this vehicle.

The gear selection lights near the gear shift go on and off for no apparent reason. I can not see which gear I am in at night. I am afraid that this is indicative of a more serious electrical problem. I am still under warranty because I purchased Added Care Plus from directly from Jeep that covers me through the end of December 2024. I took the vehicle to Jeep Dealer CH Urness Motors in The Dalles, Oregon. The owner and service manager told me that my car "Is not broken enough" for them to repair. The owner, Tim Urness, stated that they only repair items with warning lights and that they do not honor the Added Care Plus warranties sold by Jeep dealers unless they've sold it. Additionally, my auto stop start battery is malfunctioning, and the engine is making a strange noise. Stellans Jeep Cares is not responding to my calls concerning the warranty or getting the car towed to a different dealer for service. I live in a rural area, so I will need to travel 200 miles round trip to have my car serviced and I have been advised that I will need to make the trip at least twice to have the car first diagnosed, then serviced. I know that NHTSA does not normally handle these sorts of problems, but it is a safety issue, also I would like direction on where to report the dealership and Stellantis for not making necessary safety repairs covered under warranty. I had a previous issue with the same car's seatbelt webbing and had to fight to get the repair made. Thank you

A few minutes into the drive, the “Coolant Temperature Too High” warning appeared on the dashboard screen and the temperature gauge shot all the up and then immediately all the way down before correcting itself. This occurred while accelerating after a turn.

Temperature gauge spiked momentarily, the car lost power for 2 to 3 seconds, then restarted by itself. This occurred while driving at approx 10 mph. This is a very dangerous situation. I have read online that others have had similar issues, and that dealers cannot resolve it.

The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off while the vehicle was idling. The contact shifted the gear shifter into park and then restarted the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

engine is over heating and now the transmission is having problems its only 5 years old. My safety is important the car could have caught fire and it slowed down while i was on the highway that could get me in an accident