2014 JEEP COMPASS Complaints
View complaints related to 2014 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2014 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2014 JEEP COMPASS- ENNIS, TX
CRUISE CONTROL DID NOT DISENGAGE IN A DANGEROUS SITUATION. CRUISE CONTROL WAS ON GOING DOWN I-20 INTERSTATE NEAR SHREVPORT LOUISANA,,, COMING AROUND A CURVE I NOTICED ALL TRAFFIC HAD STOPPED,BOTH LANES DUE TO SOME TYPE CONSTRUCTION AND AS I TRIED TO BRAKE,,,THE CRUISE CONTROL WOULD NOT DISENGAGE WITH MY EMERGENCY BRAKING ,,,I HAD TO GO INTO THE SIDE DITCH AND FINALLY PUT THE TRANSMISSION IN NEUTRAL TO STOP ! EXTREMELY DANGEROUS IN WHICH MYSELF AND WIFE COULD HAVE BEEN EASILY KILLED.! LATER,ON CHECKING THE INTERNET TO SEE IF THIS WAS A CONDITION OTHER JEEP COMPASS OWNERS HAD HAD,,,,I FOUND 'RECALLS' ON OTHER JEEP PRODUCTS ' NOTIFYING OTHER JEEP OWNERS OF JEEP CHEROKEE, JEEP GRAND CHEROKEE, AND JEEP WRANGLERS' SPECIFICALLY WITH PROBLEMS OF JEEP CRUISE CONTROLS NOT DISENGAGING' ,,,,BUT NO RECALLS ON JEEP COMPASS',,,, WHICH I HAD JUST HAD THAT SAME EXTREMELY DANGEROUS SITUATION HAPPEN ! ( I WAS GOING HIGHWAY SPEED AT 70 MPH WHEN I HIT MY BRAKES TRYING TO STOP IN AN EMERGENCY SITUATION AND I COULD NOT OVERCOME THE STUCK CRUISE CONTROL TO STOP AND HAD TO TAKE EVASIVE ACTION LEAVING THE HIGHWAY TO THE DITCH AT 70 MPH AND STILL WOULDN'T STOP TILL I PLACED THE AUTO IN NEUTRAL AND ALLOWED ME TO STOP )
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- PARAMUS, NJ
MY CAR WHICH IS AUTOMATIC , WHILE DRIVING ALL OF SUDDEN I FEEL IT HAS SHIFTED GEAR. LIKE WHILE DRIVING IN NORMAL (D) MODE II FEEL THE GEAR HAS SHIFTED TO NEUTRAL (N) OR AS IF I AM DRIVING STEEP UPHILL AT THE SPEED OF 60 MILES AND ENGINE SLOWS DOWN THE SPEED AND MAKES VERY LOUD NOISE. I HAVE READ ONLINE OVER 100 PEOPLE HAVE POSTED SAME ISSUES. I TOOK THE ISSUE TO JEEP DEALER IN PARAMUS NJ , THEY CHARGED ME $400 TO CHECK AND TOLD ME GO HOME THERE IS NOTHING WRONG. WOW ! ( FYI, I HAVE PUT THE DATE OF 1/1/18 BUT THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT HAPPENS OFTEN ) I JUST DON'T HAVE MONEY TO FIGHT AND GET THIS ISSUE SORTED OUT. THERE IS SOMETHING HORRIBLY WRONG HOW JEEP'S ARE MADE, BRING ME BACK TO THE DAYS WHEN AMERICAN'S CAR HAD BAD REPUTATION AND THE SAME ISSUE IS COMING BACK. PROFITS OVER SAFETY MUST BE THE MOTTO OF CHRYSLER CORP. WHAT A SHAME
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- ENNIS, TX
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE TRAVELING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE DRIVER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE CRUISE CONTROL DID NOT DEACTIVATE. THE DRIVER SHIFTED INTO THE NEUTRAL POSITION TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- CONNELLY SPRINGS, NC
WHILE DRIVING MONTHS AGO MY CAR LOST ALL CONTROL OF THROTTLE, ALL CONTROLS SHUT DOWN, AND I BARELY MADE IT TO THE SIDE OF THE ROAD. GOT THE CAR CHECKED, IT APPEARED TO BE THE THROTTLE BODY SENSOR. HAD THE SENSOR COMPLETELY REPLACED, IT HAS BEEN 4 MONTHS SINCE REPLACEMENT, AND THIS MORNING WHILE DRIVING AROUND A CURVE THE CAR LOST ACCELERATION, ALL CONTROLS SHUT OFF, AND MY STEERING WHEEL LOCKED UP, CAUSING ME TO BE STUCK IN THE MIDDLE OF A SHARP CURVE IN THE MIDDLE OF THE ROAD. I TURNED THE IGNITION TO OFF AND RESTARTED THE VEHICLE AND IT STARTED UP AND DROVE FINE. I ALSO HAVE HAD AN ISSUE WHEN ACCELERATING WHERE IT HAS A HARD TIME CHANGING GEARS, AND IT GIVES A SLIGHT JERKING IN THE THROTTLE WHERE IT WON'T CHANGE. THIS MORNING AFTER MY INCIDENT THE CAR HAS STARTED VIBRATING WHILE IN DRIVE AND IDLES AT 1000 RPM. WHEN I PUT THE CAR IN NEUTRAL THE VIBRATION STOPS, BUT IMMEDIATELY STARTS BACK ONCE I REMOVE IT OUT OF NEUTRAL.
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- SAN FRANCISCO, CA
TAKATA RECALL - 12.21.17, TOOK MY VEHICLE TO NISSANI BROS JEEP, DODGE, CHRYSLER AT 5750 MESMER AVE B, CULVER CITY, CA 90230 WHERE I ORDERED THE RECALL PARTS. THEY PROCESSED MY RECALL AND I PICKED UP MY CAR A WEEK LATER. I RECEIVED A NOTICE THAT THERE WAS STILL AN OPEN RECALL ON MY CAR, AND I THOUGHT THAT THAT MAY BE A DELAY. I JUST RECEIVED ANOTHER RECALL NOTICE, AND CALLED THEM TO CLARIFY THAT THEY HAD IN FACT FIXED THE RECALL, ONLY TO FIND OUT THAT THEY HAD NOT. I SPOKE WITH A TECHNICIAN WHO SAID THAT THEIR RECORDS AT FIRST INDICATED THAT IT HAD BEEN COMPLETED, BUT UPON FURTHER INSPECTION, THE RECALL HAD NOT BEEN COMPLETED AND I HAVE SINCE DRIVEN OVER 1K MILES.
Source: NHTSA WEB SITE -
-
2014 JEEP COMPASS- OAKLAND, CA
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE VEHICLE INTERMITTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- MISSION HILLS, CA
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE PARKING, THE VEHICLE WAS SHIFTED INTO REVERSE; HOWEVER, INSTEAD OF TRAVELING BACKWARDS, THE VEHICLE WENT FORWARD. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED. *TT CONTACT STATES THIS IS THE SECOND OCCURENCE. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- GLENDORA, CA
THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- SENECA FALLS, NY
WHILE DRIVING DOWN THE INTERSTATE ALL OF A SUDDEN LOST COMPLETE POWER. LIGHTENING BOLT SYMBOL TURNED ON AND WOULD NOT ACCELERATE. EVENTUALLY REGAINED POWER, BUT CAR CONTINUED TO STUDDER GOING DOWN THE ROAD. AND THEN IT HAPPENED AGAIN. VERY DANGEROUS. DIAGNOSES: THROTTLE BODY FAULTY. 92,000 MILES. NOT COVERED UNDER POWERTRAIN WARRANTY. WITH ALL THE COMPLAINTS I'VE READ THIS SEEMS TO BE A KNOWN ISSUE AND NOW $700 PLUS DOWN DRAIN.
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- JERSEY CITY, NJ
MY JEEP CONSTANTLY STALLS WHEN DRIVING IT. I CAN BE AT A STOP LIGHT AND BEGIN TO ACCELERATE ONCE IT TURNS GREEN AS SOON AS I START MOVING IT STALLS. IF I'M ON THE HIGHWAY AND TRY TO SPEED UP TO PASS SOMEONE IT STALLS. I HAVE HAD SO MANY ISSUES WITH THIS JEEP AFTER PURCHASING IT WITH 9,000+ MILES ON IT IN 2015. I WAS DRIVING IT ON THE NJ TURNPIKE WHEN IT COMPLETELY STOPPED ACCELERATING. MY YOUNGEST DAUGHTER WAS IN THE CAR AND IT FRIGHTENED BOTH OF US AS ON COMING CARS WERE DODGING US. I TOOK IT BACK TO THE DEALER AND WAS TOLD IT WAS A FUSE. THE FUSE BLEW AGAIN WHILE DRIVING ON THE SAME HIGHWAY. I'VE HAD TO REPLACE THE TIE RODS, THE BRAKES THE ROTORS ALL FOUR TIRES FUSES ALTERNATOR AND NOW A BRAKE SWITCH. THE JEEP STALLS WHILE DRIVING AND I HAVE TO LOOK AT THE DASHBOARD TO MAKE SURE IT'S STILL ACCELERATING SO THAT I DON'T HAVE A SCARE LIKE I DID THE TIMES WHEN THE FUSES BLEW. I'VE WRITTEN SEVERAL LETTERS TO THE CORPORATE OFFICE IN REGARDS TO HAVING SO MANY ISSUES AND BASICALLY I WAS TOLD THAT I DRIVE THE JEEP TOO MUCH. FIRST OF ALL I THOUGHT PEOPLE BOUGHT VEHICLES TO DRIVE THEM. IN ANY EVENT I WAS TOLD TO READ THE CONSUMER REPORT ON THIS VEHICLE AND REALIZED THE STALLING MAY NOT BE FROM THE FUSES AND WHATEVER MAKES THEM BLOW OUT. WHEN ASKED ABOUT THE FUSES IN THE BEGINNING ONE OF THE MAINTENANCE PERSONNEL SAID TO ME A CAR IS A MACHINE AND SOMETIMES MACHINES DON'T OPERATE THE WAY THEY SHOULD. I PRETTY MUCH GAVE UP ON THAT PLACE AND JEEP AS A WHOLE. I PURCHASED A LEMON AND CHRYSLER JEEP DODGE COULDN'T CARE ANY LESS.
Source: NHTSA WEB SITE