2018 JEEP COMPASS Complaints
View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP COMPASS- Taylor, MI
My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it’s been replaced several times
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Lexington, KY
With absolutely zero prior indication of a problem, the car became completely immobilized in drive while attempting to turn after being stopped at a traffic light on a busy four lane road. Every imaginable code was cycling through on the dash and all warning code lights came on. I was unable to shift the car into any gear. Meaning, I could not shift into neutral to push the car safely out of the way of traffic. Additionally the car could not be turned off. I could not roll down the windows and the touchscreen was inoperable. After approximately 6-8 minutes I was able to shift into neutral to push the car to a safer area. The same immobilization issue happened 3 days later after the battery and alternator were replaced. This time, I put the car in reverse and it became immobilized in exactly the same way. The car turned itself off after approximately 10 minutes and was towed to the dealership where it has been for 30 days. The dealership scanned the codes on the car and the result was 300+ error codes. The dealer cannot diagnose the problem but they have been able to replicate the issue. The car is well maintained and there were no warning messages or other symptoms of any problem prior to the first incident January 27, 2024. The car remains at the dealer and it is available for inspection.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- ANNAPOLIS , MD
CAR HAS BEEN STOPPING WHILE DRIVING ON MAJOR ROADWAYS. REQUIRES A RESTART IN THE MIDDLE OF A HIGHWAY AND DOES NOT EVEN MAKE IT TO THE ROADSIDE TO RESTART. UPON BRINGING IT IN TO BE CHECKED, IT HAD 0 BUT NO REPORTED LEAK AND OIL LIGHT DID NOT TURN ON. PURCHASED USED JUST 2 MONTHS AGO AND ONLY DROVE 6K MILES. WAS TOLD TO CHANGE OIL EVERY 5K MILES BECUASE THIS MODEL CONSUMES EXCESSIVE OIL. I SEARCHED AND FOUND THIS IS A KNOWN ISSUE HOWEVER MY VIN # DOES NOT SHOW A RECALL.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Akron, OH
Coolant light comes on without car actually overheating and car stalls for 2-3 seconds and then comes back on. While driving at higher speeds there is a partial stall and then cuts back on. When going from stoped with brakes and then pushing on gas, car fully stalls including unable to press on brakes and wheel is stiff. Problem continuously but randomly occurs and has been looked at by 2 different dealerships, oil consumption test is normal, and oil is topped off every 2,000 miles. Significant accident and safety concerns regarding car stalling while driving.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Nashua, NH
i bought my jeep compass 2018 5 months ago and is a defected car and has been getting into issues and the dealer ship no cooperating at all and car now is parked cuz the TCM denied (transmission control module )also the engine coolant revoir broke suddenly and they made me pay for that when I don't really drive and the car came like that and I don't know what to do the people at the dealership...... has been so rude to me and am about to loose my job I haven't been able to work and don't have money plus other privileges as two keys I should get when I got the car that I never got them only one ,the hidden the warranty papers etc and I need help. You i want to sue them I've been paying for a defected car they never told me about I had road assistance and I got pay out of pocket they also charged money when didn't have to and they been placed me on where now I'm getting a heart monitor cuz I'm not doing good they have to take their bad car ,pay the bank the debt and pay me back the payments I've been making plus indemnización due the mental and emotional and health damages this has caused on me and all money out of pocket I've pay for stuff in the car (fixing it) when they have told me multiple times the car was on great condition they also got me. Paper saying I bought the car as is and I never signed that paper and none of them are notarized either There's been a lot time where the car has stopped by itself and placed the emergency brake on while I'm with my 1 year old baby,driving on the hwy multiples times does that suddenly and people about to hit me vehicle ,I feel really frustrated I don't have car I've been loosing work, appoiments,errands one of my kids has cevere asthma and can't me walking in this weather help me please,one air bag is bad and keeps giving me a light but I don't know which one it's and they didn't do anything am afraid about something happen to me while am with my kids
Source: NHTSA WEB SITE -
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2018 JEEP COMPASS- Bedford, OH
Multiple times now while driving the vehicles emergency park comes on by its self. The vehicle stops and turns off while in the middle of the road. Other vehicles have had to quickly stop and go around. Recently the engine light has appeared. It happens 1-3 times while driving. Mainly while turning a corner.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Allison Park , PA
Sway bar links are unsafe. Electrical system makfunctions after idling vehicle and at other random times, causing vehicle warning lights to illuminate abd vehicle won't function properly. Vehicle loses oil, 2,000 miles after each oil change a quart or more must be added then the same after each 1,000 miles after.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Abilene , TX
Burning through oil! No light on for oil and not to mileage for oil change. Happened to check oil this morning and there was only a tiny bit on stick like hardly any. This is not the only issue with this vehicle.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Abilene , TX
My car has completely shut off at an intersection/stop light twice. Shuts off while in drive tells me I need to start again. Emergency brake engages. One of the times I had to be towed out of the intersection. I spent $500 replacing both batteries thinking it may be that. A month later (today) car strands me at a stoplight again. Same thing car cuts off and emergency brakes engages. This time after 4 attempts I was finally able to start it to get out of way of traffic’s.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- west covina, CA
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Source: NHTSA WEB SITE