2019 JEEP COMPASS Complaints

View complaints related to 2019 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2019 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 JEEP COMPASS
    - Elizabethton, TN

    The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Leominster, MA

    High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Framingham , MA

    My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Buda, TX

    Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Williamsport , MD

    Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Brandon, FL

    The Auxiliary battery has died 3 times in 4 years. The dealership each time has replaced it and has stated it is unknown why the battery keeps dying. I have brought to 2 different Jeep dealerships.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - San Antonio, TX

    Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Lake Geneva, WI

    Was driving along going 35 mph and had to stop for a pedestrian crossing the road. After coming to a full stop, the Jeep flashed a warning on the dashboard that the “engine coolant temperature is too hot” and the car completely shut off. The car was then turned back on and driven another 10 minutes to work without issue. After researching, it seems that we are no the only ones that are seeing this issue and is a massive safety issue if, for example, the car on the highway and shut off while going 70+ miles and hour. We are not sure what components are the issue as there were no warning lights or anything prior to the issue occurring.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Pompano Beach, FL

    Purchased in Feb 2020. The brakes have always been very touchy/grabby. It has gotten to be a situation where you dont know if the brakes will "overreact". The car has been checked several times and the dealership offers no explanation.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Kings Park, NY

    The contact owns a 2019 Jeep Compass. The contact stated that on several occasions while driving approximately 75 MPH, the vehicle inadvertently decelerated to approximately 45 MPH for approximately 3 seconds, hesitated, and then stalled. The contact stated that before the vehicle stalled, the coolant temperature warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the oil, START/STOP, and battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to another dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number; however, the case was closed. The contact was offered a reimbursement but declined. The failure mileage was approximately 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE