2014 JEEP COMPASS Complaints

View complaints related to 2014 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2014 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP COMPASS
    - WILLIAMSTOWN, NJ

    MY OIL PRESSURE AND CHECK ENGINE LIGHT KEPT TURNING OFF AND ON. I CONTACTED THE JEEP DEALERSHIP IN REGARDS TO THE ISSUE, AND THEY ADVISED ME IT WAS NOT DANGEROUS. THE PROBLEM CONTINUED SO I ATTEMPTED TO TRANSPORT MY VEHICLE TO MY MECHANIC, AND AS I WAS TRANSPORTING THE VEHICLE I HEARD A LOUD "POP!" FROM UNDER THE HOOD. THE CAR BEGAN TO DECELERATE CAUSING ME TO HAVE TO PULL SAFELY TO THE SIDE OF THE ROAD FROM THREE LANES OVER. THE DASH BOARD PROCEEDED TO LIGHT UP AND A STRANGE SMELL BEGAN TO COME THROUGH THE VEHICLE. MY ASSOCIATE AND I GOT OUT OF THE VEHICLE TO CHECK UNDER THE HOOD AND FOUND THAT THE VEHICLE WAS ON FIRE. WE QUICKLY GRABBED OUR BELONGS AND MOVED A SAFE DISTANCE AWAY FROM THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES WITHIN 15 MINUTES AND REMAINED ON FIRE UNTIL THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH IT. THE CAR WAS A TOTAL LOSS AND JEEP HAS DENIED ASSOCIATION WITH THE INCIDENT.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - LESLIE, GA

    TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK VIOLENTLY. WHILE DRIVING 45-65 MPH, THE VEHICLE VIBRATED STEADILY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TWO FRONT TIRES WERE BALANCED AND THE FRONT CV AXLE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,136.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP COMPASS
    - SUIT LAND, MD

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS, LOCATED AT 5060 AUTH WAY, SUITLAND, MD 20746; (301) 423-5111) WAS CONTACTED AND SCHEDULED THE APPOINTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE PARTS WERE ORDERED AND THE CONTACT WAS INFORMED THAT THEY WOULD BE AVAILABLE THAT EVENING. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP COMPASS
    - ORLANDO, FL

    TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO RETRACT AND THAT THE FRONT PASSENGER SIDE SEAT BELT INTERMITTENTLY FAILED TO RETRACT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY OF 2017. THE DEALER (NAPLETON CHRYSLER JEEP DODGE RAM, 1460 E OSCEOLA PKWY, KISSIMMEE, FL, 34744) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/02/2017*JS

    Source: CONSUMER LETTER
  • 2014 JEEP COMPASS
    - LAKEVIEW, NY

    CANNOT TRADE IN MY CAR DUE TO RECALL. I HAVE A NEW SON AND FEEL EXTREMELY UNSAFE IN VEHICLE.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - ENFIELD, CT

    POWER REAR WINDOW INTERMITTENTLY WOULD NOT RAISE AFTER BEING LOWERED. FOLLOWING A TRIP TO MY SON'T VIOLIN PRACTICE. AFTER RAISING USING THE REAR WINDOW POWER UP, IT RAISED AND THEN WORKED FINE. A FEW MONTHS LATER, OUT OF THE BLUE ONE MORNING THE JEEP WOULD NOT START. IT WAS PARKED OVERNIGHT IN OUR DRIVEWAY. CALLED ROADSIDE SERVICE AND THEY ATTEMPTED TO JUMP IT OFF WITH A JUMP BOX AND IT WOULD STILL NOT START. HAD A FRIEND STOP BY AND ASSIST WITH JUMPER CABLES AND AFTER THREE ATTEMPTS IT STARTED. ADVANCE AUTO CHECKED THE BATTERY/STARTER/ALTERNATOR AND ALL TESTED FINE. TAKEN TO DEALER AND TOTALLY INTEGRATED POWER MODEULE REQUIRED CHANGING AND WAS NOT COVERED BY EITHER WARRANTY OR EXTENDED WARRANTY I PURCHASED WHEN ORIGIONALLY BOUGHT. THAT WAS TWO WEEKS AGO. TWO DAYS AGO, OUT OF THE BLUE THE HORN HONKED. THEN TONIGHT, AFTER BEING PARKED AGAIN OVERNIGHT, I ATTEMPTED TO START MY JEEP AND UPON TURNING THE KEY IN THE IGNITION ONLY THE DASH LIGHTS AND RADIO CAME ON X2. ON THE THIRD ATTEMPT THE VEHICLE STARTED. FIRST OCCURANCE WAS 7/26/2017 SECOND 8/8/2017 FOLLOWING TWO DAYS IN THE SHOP AND A CHANGED TIPM.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - TEMPERANCE, MI

    INFORMED BY DEALER THAT VEHICLE COULD NOT BE PROPERLY ALIGNED WITHOUT REPLACEMENT OF BOTH FRONT SUSPENSION LOWER CONTROL ARMS. VEHICLE HAS 58,334 MILES ON IT AND WAS SHOWING EXCESSIVE WEAR ON FRONT TIRES. HAD CONTROL ARMS REPLACED, WHICH CONTAINED SEALED LOWER BALL JOINTS, WAS TOLD BY SERVICE TECHNICIAN THAT THIS WAS A KNOW WEAKNESS IN THIS VEHICLE'S DESIGN/CONSTRUCTION AND COMMON REPLACEMENT PROCEDURE. VEHICLE WAS DRIVING/TRACKING FINE OTHERWISE, BUT WAS TOLD THIS WAS A SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. HAVE NEVER SEEN FAILURE OF CRITICAL SUSPENSION COMPONENT ON VEHICLE WITH SO FEW MILES ON IT.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - TUCSON, AZ

    TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) BY THE NHTSA HOTLINE SEVERAL MONTHS AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK DODGE (850 W AUTO MALL DR, TUCSON, AZ 85705 (877) 473-0970) STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 10/27/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP COMPASS
    - ST. AUGUSTINE, FL

    RECALL ISSUED 9/16/16. NO FIX FOR THE PROBLEM. SINCE THERE IS AN INCREASED RISK OF INJURY DURING A CRASH, THE AMOUNT OF TIME THAT HAS PASSED AND STILL NO CORRECTIVE ACTION TO RESOLVE IS UNACCEPTABLE.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - CREEDMOOR, NC

    THE ABS BRAKE LIGHTS CAME ON AS WELL AS THE SKID WARNING LIGHT WHEN I STARTED THE CAR. ABOUT 30 SECONDS LATER AS I WAS DRIVING STRAIGHT AT ABOUT 25 MPH DOWN THE STREET, THERE WAS A LOUD CLICKING SOUND AND THE BRAKES LOCKED UP AND THE STEERING WHEEL LOCKED UP TOO. OR POSSIBLY COULD HAVE BEEN THE TRANSMISSION THAT LOCKED UP. I CAN'T BE SURE. BUT IT IS SAFE TO SAY THE ENTIRE CARE LOCKED UP LEAVING ME UNABLE TO STEER OR MANEUVER THE CAR IN ANY MANNER. I WAITED A FEW MINUTES AND THE LIGHTS WENT OFF AND I WAS ABLE TO GET THE CAR BACK HOME. I WAITED A COUPLE OF HOURS AND STARTED THE CAR AGAIN AND THE ABS AND SKID LIGHT CAME BACK ON. THE CAR IS A 2014 JEEP COMPASS.

    Source: NHTSA WEB SITE