2019 JEEP COMPASS Complaints

View complaints related to 2019 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2019 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 JEEP COMPASS
    - Pinson, AL

    On my way to work my 2019 Jeep compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service ESC, AWD warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it , I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Thornton , CO

    Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn’t shut off. No mechanic has been able to diagnose why this is happening.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Woodbridge, VA

    I have taken my 2019 Jeep Compass into the dealership because my vehicle completely STOPS, SHUTS OFF and STOPS MOVING when I am driving the vehicle or coming to a stop without any warnings or alerts. The gas peddles will lock up will not move forward or back. Although the vehicle is "on" the vehicle will not move unless the gear is switched back to park and restarted. This has occurred on multiple occasions while my vehicle is on the road and I have brought my vehicle into the closest authorized Jeep Service Station with no resolution other than oil consumption tests. This keeps occurring and this is unsafe for me and others on the road.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Holden , MA

    Engine shut down in an intersection due to “high coolant temperature” This was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Scottsville, NY

    We were stopped at a traffic light, began to move when the driver instrument display went red, said coolant was high, the car stalled, and we were hit from behind by another SUV. After we were able to restart it, the display returned to normal. We waited for the police to arrive, got an accident report and now the car is at the dealer. Also, before that the radio display was acting up with lines in i like a bad television then it would shut off. The dealer says it needs a new radio (on a 4-year-old Jeep), and they want to apply updates that SHOULD fix the issue.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Des Moines, IA

    Multiple instances of power loss in the vehicle with the warning stating that coolant temperature is too high. Car doesn't power more than 20mph in such instances and needs to be parked on the side for a restart.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - River Vale, NJ

    dashboard message stating “High Coolant Temperature” while driving on highway. I had to stop on the shoulder of the highway after seeing a warning that the vehicle would soon shut off. I was driving the car with my child and the situation was very tense. I had to park the car on the shoulder of highway and wait for it to settle down. This actually threatened the lives of me and my child.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Hopatcong, NJ

    The contact owns a 2019 Jeep Compass. The contact stated that while driving at various speeds, or while stopped at a traffic light the vehicle would suddenly shut off. The failure had occurred while driving 70 MPH, and while stationary at a traffic light. The vehicle was taken to the local dealer several times, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000. The VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JEEP COMPASS
    - Norman, OK

    The engine start/stop light turned on saying it needed serviced. While driving. Then another message popped up on the screen and suddenly disappeared then my emergency brakes came on while driving and put me in a complete stop in the middle of the road.. have not yet contacted anyone about this issue yet. Im worried that it will happen again and cause someone to rear end me.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - warsaw, MO

    THIS IS THE SECOND TIME THAT I AM WRITING THIS LETTER ON THIS 2019 JEEP COMPASS WHEN DRIVING THE LIGHTS START GOING CRAZY CHECK ENGINE,SERVICE TRANSMISSION,POWER STEERING NEEDS SERVICED, SMELL OF GAS AND ANTIFREEZE AND PARKING BRAKE COMES ON AND MUCH MORE. I HAVE HAD THIS JEEP IN THE SHOP 5 TIMES WITH NO HELP I NEED HELP AS SOON AS POSSIBLE ON THIS JEEP IT IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE IT AT ALL I AM DISABLED AND ON A LIMITED INCOME NEED HELP PLEASE. THANK YOU VERY MUCH [XXX][XXX] e-mail [XXX] TODAY DATE IS 03/20/2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE