2022 JEEP COMPASS Complaints

The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel seized in night mode, leaving the display light extremely dim. The contact took the vehicle to the dealer who confirmed that the failure was a known issue; however, there was no repair available. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

Car has overheated and needed to be towed twice, the most recent being today. Car overheats suddenly and breaks down in unsafe locations including the interstate. The car has been to the dealership four times for engine problems with no fix. Check engine light comes on after car overheats.

The instrument cluster AND the display screen cannot be dimmed either manually or automatically. They are both in full brightness mode at all times. This creates a driving hazard at night because the lights are so bright that I cannot see other cars, the road or road signs as clearly as I should. I took my car to a jeep dealership and they told me it's a known issue but jeep currently has no fix for it. The dealership provided me with their internal publication regarding internal lights that are too dim but this is the opposite problem than what I have. I told this to the service tech but he did not provide a response. I have attached the document

The dash lighting and radio are not dimmable, nearly impossible to see in bright daylight. Radio flashes on and off. Freezes up. Screens and input changes intermittently. The lights are sometimes too dark to see at night and dimmer switches don't do anything. I have had numerous problems with the electrical issues with this vehicle. There needs to be an investigation or recall for these issues. They get fixed at the dealership, only to return. Lastly, the defroster won't turn off. Heat is directed through the defroster and rear center stack when only on floor mode. Dealer says they fixed it and operating normally, but it isn't. Just too many issues with this vehicle. Seems to all be electrical in nature.

since new collision avoidance/other safety features will just shut off was in for service several times to correct problem finally jeep got involved for latest software update 4 days later system failed again set up another appt with jeep/dealer unfortanetley vehicle was involved in collision with school bus prior to appointment. i could sometimes be able to turn system back on thru touch screen and sometimes would not allow function to be reset i had reset feature after last failure but it failed again and as previous just randomly while traveling had system been functioning as intended it would have avoided this collision

I came to a stop at a red light. My auto start/stop turned off the vehicle as it normally does. I was making a right turn at a red light after yielding to oncoming cars. When I took my foot off the brake the car struggled to restart but did start moving forward slightly so I was moving into the intersection and into a traffic lane. The car shut off immediately again and the emergency brake turned on. I did not see any signals or warning symbols flash up. I was finally able to get my car to restart after turning it off completely and then back on again. Because when the car didn’t restart it had moved up slightly I was in the way of traffic and completely stopped where I could have been hit by another vehicle. I also could have been rear ended as the cars behind me expected me to move forward and my car suddenly shut off and would not drive. It seemed as though it stalled but I am unsure which system failed to cause this but it put me in a very dangerous situation.

Ever since I got my car back in about June of 2022 my safety features randomly turn on and off. For example. My active lane management symbol pops up randomly and sometimes it takes days for it to go off. Also I will always have my front collision warning off symbol on. I don’t manually turn it on and off. The car does it itself. Then I will sometimes get a pop up on the dashboard that says auto high beams are disabled. Service required. Also the orange lights on the side mirrors will sometimes stay on permanently and they don’t work. Then lastly sometimes the volume of the car randomly goes out. I have tried to have this serviced but jeep refused. They made me take it to an auto body shop. The auto body shop thought it was a calibration issues of the safety sensors. So they tried a reset and realignment and that didn’t fix the issue. I feel like this issue is very unsafe because these safety features aren’t consistently on. They randomly go on and off. It will be nice if someone can help me with this concern. Thanks

Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.

The cluster panel dimmer toggle for my 2022 Jeep Compass does not work correctly anymore. It stays very bright even at night and I cannot adjust it darker. I took it to my local Jeep dealership for service and they said it's a software problem and they cannot fix it until Jeep recalls it and fixes it themselves. The instrument panel is so bright that I cannot drive my car at night because it causes night blindness and I cannot see traffic. The toggle switch worked correctly for the first 6 months of having my SUV, but then one day it did not and now it cannot be fixed.

When I was traveling on the highway at 65 MPH, the car suddenly stalled placing my life in great danger, it was also difficult to steer off the road as it would not restart nor accelerate. Once the car was over to the side of the road it would not restart after several attempts. The car restarted after 1 hour of being on the side of the road and I drove it home, 2 days later it would not start when attempting to drive it for repair. The vehicle has been towed to the Chrysler dealer where it was purchased.