2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - River Oaks, TX

    The screen for the radio and other function is not operable. Occasional glitches to work but has lines all over the screen or is completely blank. I am unable to see navigations or use majority of the functions for the climate controls at all. I have taken it to a Jeep dealership and they have advised needing a whole new replacement which is going to cost a little ove $1,000. I have searched online and see that this is a know issue for 2017-2022 models. This should not be our responsibly to pay for.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Shreveport, LA

    Engine suddenly overheated while driving. My safety, and the safety of my family, was put at risk as I barely had time to pull over off the interstate before the vehicle completely shut off. My vehicle shut off in the middle of the exit lane, putting us at an increased risk of an accident. The vehicle only had 55k miles and no previous issues with the engine, nor were there lights on until right at the incident. The entire engine needs to be replaced per dealership inspection. Upon doing further research over the months, I’ve discovered other recalls that could pertain to this issue my vehicle had. The vehicle has been unable to be repaired due to no warranty and overprices cost of the repair.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Castle rock , CO

    I was driving my 2018 jeep compass with my 5 month old, my car slowed down to a complete stop and said put in park while I’m driving, the D on the shift control kept blinking. As I put it in park in the middle of the road it still didn’t work, so I shut my car off and tried to restart it, it did nothing and then randomly started on its own 2 minutes later, after driving it, it happened again! I almost got in 2 car accidents in less then 20 min as I can not move it to the side of the road it just stops on me. This has happened once more the day after! No one can explain what my car is doing. But I’m afraid to drive it, and scared I’ll get in an accident or cause one because it’s already happened 3 times!

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Summerville , SC

    I have been having electrical issues with my vehicle for a while. I took it to get it checked at multiple places. I have been told about certain electrical issues the Jeep Compass has. i been told my starter, batteries, and/or alternator was or were the problems. i have replaced both of my batteries. One in which I replaced two times. I have also replaced my alternator and purchased a starter just in case that was the issue turns out the alternator wasn’t the issues. Now my vehicle isn’t cranking. I’m not sure if any of the safety recalls were fixed.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Bonita Springs, FL

    2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Waveland, MS

    Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Seaford, DE

    On 8/16/2022 I was involved in an accident due to front driver side suspension breaking.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - SANDSTON, VA

    Multimedia screen began delaminating and causing SEVERAL issues, including attempting to call Emergency Services through the app while I was driving. This is an extremely common issues throughout the Jeep community with 2018 vehicles across many models. I drive a Compass but there have been Cherokees, Grand Cherokees, etc. with this same exact issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Galax, VA

    Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Alachua, FL

    Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.

    Source: NHTSA WEB SITE