2019 JEEP COMPASS Complaints
View complaints related to 2019 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2019 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 JEEP COMPASS- bradenton, FL
The on off start failed to operate. It didn't start two mornings and I had to have it jump started. It failed to start while parking. The sheck auto start light finally came on. I called the jeep dealer and I can't get an appointment until October and i am afraid to drive the car like this. In 2020 it malfunctioned while I was driving over Red Mountain pass on a cliff edge and luckily wasn't killed. They repaired it. but now it is n ot working again.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- ANTHONY, FL
2019 Jeep Compas Sport still under warrenty was involved in a head on collision with an estimated speed of 40 mph. The airbags did not inflate.I was not able to remove my child from vehicle to safety. Sprain of ligaments of cervical and thoracic spine ,Cervicalgia ,Precordial pain ,Thoracic pain. Two months have passed and i still have a problem picking up my 1 year old when Im actualy able to. The seatbealt injury sustaned has undeniably resulted in medical problems aswell as everyday hardship in my physical abilities. No warning lamps, messages or other symptoms were noticably present.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Friendswood, TX
OEM Xenon headlight do not turn on at all while vehicle is running at times, other times they will turn on a few minutes after vehicle has been running and stay on until it is turned off, makes no difference if switch is on the headlight on position or auto. Turned on high beams turns off the fog light and does not turn on either low beam or high beam. No solution has been found with 2 master mechanics have looked at it and internet search revealed other people are having this issue with no resolution. This is a huge safety concern.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Garden City, NY
The Compass randomly stalls when the auto stop start is engaged and the car is stopped. It stalls when we press the gas and the emergency brake automatically engages. The car has to be put in park, emergency brake turned off and then restart the car. It has happened at stop signs, lights, traffic and intersections. It does not happen when we press the stop start button so it does not go on. Brought to the dealer and they could not recreate and never heard of problem. They had it for 10 days.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Moraine, OH
The contact owns a 2019 Jeep Compass. The contact stated there were bubbles in the touch screen display. The contact stated that the display would activate with several features on and off. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the touch screen needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 49,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2019 JEEP COMPASS- Woodbridge, VA
My car is consuming to much oil it doesn’t have a linking, I have to put 2 -1/4 every week and the car stop stop when is on the middle of the traffic on the highway
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Macungie, PA
My 2019 Jeep Compass Trail Hawk shuts down either while driving or stopped. The message that appears is "Coolant Temperature Too High" . It is a sever safety issue as it happens while idling at traffic lights. As soon as I let off the brake it stalls and displays that message. I have to put the Jeep in park, restart the engine. This also happens while driving. Sometimes I can power through. Once it happened and another error message came up and said "Throttle Engine Service Disabled". I have had the Jeep to an authorized Jeep service station (Kelly Jeep) many time without resolution. We are concerned about operating the vehicle.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- San Juan, TX
The contact owns a 2019 Jeep Compass. The contact stated while the vehicle was on auto start and driving 65 MPH, the vehicle started jerking and stalled without warning. The contact stated that several unknown warning lights illuminated after the vehicle stopped. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic however, no failure was determined. The contact scheduled an appointment with the dealer for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 JEEP COMPASS- Baton Rouge, LA
Car has been emitting a loud scraping squeaking sound when braking for months. I took it in to dealership to be inspected in February thinking that we needed brakes but were told there is nothing wrong with the brakes & the problem could not be duplicated. I got in the car with the advisor and the problem duplicated but they would not look at it any further due to being understaffed we had to go back and leave the car for them to diagnose it. The car has been at the dealership for almost a weak now (Since June 1st 2022) and they say they can’t duplicate the problem and everything looks fine. I don’t know how a car can make such a sound and there be nothing wrong. I see there was a brake recall & they were bleeding brakes for the solution but my vin number doesn’t produce that recall option. The first dealership visit for this complaint was February 2022. It is June and the compass is at the shop again to be diagnosed. But i’m being told they can’t duplicate the problem.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Baton Rouge, LA
On 2 separate occasions our 2019 Jeep Compass Sport has stalled while driving. Once at a red light & once while exiting the interstate. Both times the car had to be pushed out of traffic and would not restart for approximately 20 minutes. The most recent while exiting the interstate the cars parking brake engaged and would not turn off. Both times the car was taken to the dealership and we were sent home saying there were no codes and they could not duplicate the problem.
Source: NHTSA WEB SITE