2014 JEEP COMPASS Complaints
View complaints related to 2014 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2014 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP COMPASS- ODENVILLE, AL
TAKATA RECALL - SAFETY RECALL - S61/NHTSA 16V-668 THIS VEHICLE HAS ISSUES. THE VEHICLE COULD NOT BE REPAIRED DUE TO THE PART NOT AVAILABLE FOR UNKNOWN DATE IN 2017 . I WAS TOLD BY A MANAGER AT CHRYSLER THAT I COULD OBTAIN A RENTAL FOR THE ENTIRE TIME AT MY COST, SUBMIT THE COST AT MY CHOICE; DAILY, WEEKLY, MONTHLY, AND GET A REFUND. THIS WAS AN EXPENSIVE SITUATION AND COULD HAVE BEEN VERY COSTLY IF I HAD CONTINUED. I WAS NOT ABLE FINANCIALLY TO CONTINUE RENTING A VEHICLE TO DRIVE TO WORK AND PAY FOR THE ONE I COULD NOT DRIVE. AFTER 2 WEEKS OF RENTING, I WAS CONTACTED BY MAIL, THAT AN AGREEMENT HAD BEEN REACHED FOR CHRYSLER TO FURNISH A LOANER VEHICLE FROM A DEALERSHIP, SO I FOLLOWED THAT AGREEMENT. IN THE MEANTIME, I STARTED THE TIME CONSUMING ORDEAL OF TRYING TO TRADE THE JEEP, WHICH ADDED TO THE STRESS AND NIGHTMARE. I ENDED UP BUYING ANOTHER VEHICLE, NOT A CHRYSLER, AND THE JEEP WAS REPOSSED BY FINANCIAL COMPANY. TO DATE, A REFUND HAS NOT BEEN REFUNDED TO ME FOR THE RENTAL I PAID FOR. EACH TIME I CALL CHRYSLER, I AM PUT ON HOLD, PASSED FROM DEPARTMENT TO DEPARTMENT, THEN TOLD SOMEONE WILL CONTACT ME WITH AN UPDATE. THE JEEP WILL BE SOLD AT AN AUCTION, STILL WITH SAFETY ISSUES FOR SOME OTHER PERSON/FAMILY TO BE PUT AT RISK. I AM FACING TREMENDOUS HARDSHIP FINANCIALLY NOW AND IN THE FUTURE CREDIT WISE DUE TO THE JEEP BEING REPOSED. NOW, I AM SEEKING LEGAL ADVICE ON HOW TO GET A REFUND? IS THERE ANY LEGAL CIRCUMSTANCES THAT CAN HELP ME WITH THE COST OF THE FINANCIAL HARDSHIP FOR THE REPOSSION ?
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- GETTYSBURG, PA
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS EXCESSIVE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN SEPTEMBER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- KINGS PARK, NY
RECALL S61/NHTSA 16V-668. LOSS OF AIR BAG AND PRETENSIONER DEPLOYMENT. THE RECALL ON MY VEHICLE CAME OUT IN OCTOBER, AND IT'S NOW JANUARY AND THERE IS NO RESOLUTION YET. I ALREADY HATE THIS VEHICLE AND NOW FEEL UNSAFE DRIVING IT. HOW LONG WILL IT TAKE TO HAVE THE RECALL COMPLETE? WHAT IS A REASONABLE TIME FRAME TO HAVE THIS FIXED? *TR
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- PALMDALE, CA
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- ORMOND BEACH, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ UPDATED 08/30/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 JEEP COMPASS- AUSTIN, TX
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- ODENVILLE, AL
I OWNED A 2014 JEEP COMPASS UNTIL DECEMBER 2016. I RECEIVED A RECALL NOTICE FROM CHRYSLER OF ISSUES WITH AIRBAGS AND SEATBELTS MAKING THE VEHICLE UNSAFE TO OPERATE ACCORDING TO ME AND THE AUTOMOBILE INSURANCE COMPANY. AFTER CONVERSATIONS WITH THE DEALERSHIP CLOSES TO MY HOME, I WAS TOLD PARTS TO CORRECT THE PROBLEM WERE NOT AVAILABLE AND THE DATE FOR THE PARTS AVAILABILITY WERE UNDETERMINED. I WAS LEFT WITH THE CHOICE OF DRIVING A RENTAL CAR AND CONTINUE TO PAY FOR THAT VEHICLE FOR UNDETERMINED AMOUNT OF TIME. I DECIDED TO TRY AND TRADE THE VEHICLE. I WENT TO 3 DEALERSHIPS TO GET ESTIMATES ON TRADING, WITH ONE BEING THE SAME DEALERSHIP WHERE THE VEHICLE WAS PURCHASED WITH FINAL RESULTS OF BEING TOLD THAT THE CAR WAS WORTH $5000 LESS THAN WHAT WAS OWED ON IT AND I COULD NOT GET FINANCING FOR ANOTHER, NOT A RECENT MODEL, VEHICLE AND THE BALANCE OF THE JEEP COMPASS. SO I VOLUNTARILY SURRENDERED IT BACK TO THE FINANCING COMPANY LEAVING A BAD FINANCE MARK ON MY CREDIT. THE CAR IS TO BE SOLD AT AN AUCTION FOR WHAT EVER PRICE CAN BE OBTAINED LEAVING ME WITH THE BALANCE TO PAY. MY QUESTIONS ARE, CAN CHRYSLER, AUTOMOBILE MANUFACTURER, BE HELD RESPONSIBLE TO PAY THE BALANCE, AND IS THERE ANYTHING I CAN DO TO RECOOP THE DAMAGE THIS HAS CAUSED MY CREDIT RATING? *TR
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- MONTPELIER, VT
RECEIVED SAFETY RECALL NOTICE ON 10/1/16 FOR MY 2014 JEEP COMPASS LATITUDE 4X4, IT IS NOW 1/5/17 AND I HAVEN'T RECEIVED ANY FURTHER INFORMATION ON WHEN THE RECALLED PARTS WILL BE REPLACED. TO BE DRIVING AROUND IN A CAR THAT HAS RECALLS ON THE SEAT BELTS AND AIRBAGS MAKES ME FEEL VERY UNSAFE AS A DRIVER. AND IN ADDITION TO NOT RECEIVE ANY UPDATE ON TIMELINE FOR WHEN MY VEHICLE WILL BE REPAIRED IS EXTREMELY CONCERNING. *TR
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- HARTSTOWN, PA
TAKADA RECALL, MY JEEP WILL RANDOMLY TURN OFF WHILE STOPPED BUT WITH THE KEY IN THE ON POSITION AND I HAVE TO PUT IT IN PARK AND RESTART IT , IT HAS MAINLY HAPPENED AT RED LIGHTS
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- HOLLY RIDGE, NC
A RECALL WAS ISSUED ON THESE TWO PARTS, RECALL S 61, ON OCTOBER 1ST 2016. I RECEIVED NO NOTIFICATION ON THIS RECALL UNTIL I WENT TO SELL MY CAR TO A DEALERSHIP ON 12/19/2016. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD THERE WILL NOT BE A REMEDY FOR THIS SITUATION UNTIL APRIL 2017. JEEP, AND IT'S PARENT COMPANY, ISN'T DISPLAYING THE TYPE OF URGENCY I SHOULD SEE ASSOCIATED WITH A RECALL THAT COULD CAUSE PHYSICAL HARM TO MY WIFE OR I, WHILE OPERATING THE VEHICLE. NOW, I'M STUCK PAYING FOR A CAR I NO LONGER NEED AND WILL NOT DRIVE BECAUSE OF THE SAFETY ISSUE.
Source: NHTSA WEB SITE