2018 JEEP COMPASS Complaints
View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP COMPASS- Wilmington, DE
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Englewood, CA
The contact owned a 2018 Jeep Compass. The contact stated that while driving at 65 MPH, the steering wheel column became inoperable; however, there were no warning lights illuminated on the control panel. The vehicle was inoperable, swerved off the road, and caused an accident. The vehicle was towed to a tow yard where it was declared a total loss by the insurance adjuster. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP COMPASS- De Berry, TX
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP COMPASS- Smithfield, RI
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Jacksonville, NC
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
Source: NHTSA WEB SITE -
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2018 JEEP COMPASS- Arlington, TX
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Byhalia, MS
We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- St. Petersburg, FL
As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Cambridge City, IN
Key fob not detected since I bought certified pre-used. There’s an oil consumption issue. There’s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I’ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn’t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Lawrence Township, NJ
Same incident happened two days in a row, was only driving my car for a minute when the car just shut off while driving. Luckily I was still in my neighborhood and able to pull over, except today it happened as I entered the main road. Car just shut off while driving. Both days “low oil pressure” warning came on for a second and then went away. No prior oil or engine light or anything that would indicate an oil issue. Dealership found no leaks/cracks but said I have a serious oil consumption issue. Suggested I monitor and come back at 1000 miles. This is a huge safety concern and recall should be mandated for this known issue!! Car has only 53,000 miles and don’t even know if I can keep this car. My son was in the car both times, I’m incredibly concerned for our safety.
Source: NHTSA WEB SITE