2019 JEEP COMPASS Complaints
View complaints related to 2019 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2019 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 JEEP COMPASS- OAKLAND, CA
I'm having the same issue with my Jeep Compass 2019 as hundreds of others with no help from JEEP. Engine stalled 4 times already this month after a quick error message "coolant temperature too high" was displayed and immediately disappeared. But enough for the engine to stop completely. It happened at freeway exit ramp, driveway ramp, traffic light. Someone will get KILLED. I contacted Jeep. No help even though they are aware of this issue. Dealer could not recreate problem. Paid a fortune. Got it out of the dealer and it is still doing it. I can't keep driving like this. I called my old mechanic and he said that only a dealer can do a software update since it seems it is a glitch. Dealer updated software. Still doing it. Somebody needs to take this seriously before it is too late. I need somebody to help me. This site mentions this issue multiple times and shows that JEEP is aware of this issue. No dealer has been able to fix it: https://www.myjeepcompass.com/threads/error-message-%E2%80%9Chigh-coolant-temperature%E2%80%9D.44398/ Thank you.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Barstow, CA
Since I purchased my Jeep Compass Trailhawk in February 2019, sporadically a message appears on the dashboard display about "High Coolant Temperature" and immediately sends the vehicle to shut down and after a couple of seconds the error disappears and the temperature returns to normal. I must clarify that at no time does the vehicle overheat. This error occurs at any time of the day, regardless of whether the vehicle is cold in the morning or after driving for several hours; sometimes it occurs several times a week and sometimes not at all for weeks; the vehicle may be stopped at a traffic light or in motion on the highway, a particular situation that worries me greatly, because when this happens, the vehicle locks up for an instant (approximately one second) in which the steering hardens and the vehicle tends to stop abruptly, and I fear that this may cause damage to my car or even worse cause an accident. This situation has been reported since the first time it happened (about 11 months ago) and I have had to go to the garage about 10-15 times. In each occasion the technical team has tried to solve the problem without success, they even replaced a control module, installed updates, ran the scanner, and made long driving tests trying to recreate the condition that causes the error without succeeding.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Egg Harbor Township, NJ
The contact owns a 2019 Jeep Compass. The contact stated that occasionally the vehicle would stall and shutoff without warning. The contact stated that there was a period between the vehicle stalling and being restarted. The time between shutdown and restarting might vary. The failure occurred at various speeds. The check engine and engine cooling system failure warning light had illuminated. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The contact stated that several other electrical shortages were experienced. Additionally, the contact stated that the vehicle was consuming an excessive amount of fuel. The manufacturer was made aware of the failure and referred them back to the dealer. The approximate failure mileage was 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 JEEP COMPASS- Dolgeville, NY
On 3 different incidents, my 2019 Jeep Compass Trailhawk has stalled when I was slowing to a stop or stopped but not in park. I have had difficulty restarting the Jeep (once at an intersection and the other at a car wash) and the power steering as well as the emergency brake were not working. Also, the jeep is making a "lift off" sound when the vehicle increases its RPM (usually around 35mph-45mph). My foot is usually on the brake and not in the parked gear and just stops running.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Baltimore, MD
While driving on the highway, my car shut down and when I attempted to restart I got a “power steering system hot, performance may be limited” message. Had no steering control and unable to power on until the system cooled. It happened a few times while driving home and almost got rear-ended. Currently unable to drive the car because it continues to power off while driving with the above message appearing. I took the Jeep Compass to the dealership and was not told what the issue could possible be.
Source: NHTSA WEB SITE -
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2019 JEEP COMPASS- Catonsville, MD
The contact's wife owns a 2019 Jeep Compass. The contact stated while his wife was driving at approximately 35 MPH, the vehicle stalled in the middle of the road. The contact's wife was able to restart the vehicle. The contact's wife stated no warning lights were illuminated prior to the failure; however, the oil pressure light illuminated afterward. The contact stated that the vehicle also occasionally stalled after being shifted into reverse. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil change. Additionally, the START/STOP battery was replaced. The vehicle was repaired however, the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 JEEP COMPASS- RIO RANCHO, NM
Engine stops during operation on the road. Occurs sporadically. Engine light illuminates, "High Coolant Temperature". Not able to restart vehicle and must wait a few minutes before starting. The illuminated light gauge turns off. Coolant levels in reservoir normal. Has occurred 12-15 times since ownership. No illuminated lights to take to mechanic.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Denver , CO
Error message on the dash about the coolant being very hot the vechicle stops and shuts off while being on the road. I was on the high way and the vehicle just decided to shut off. Very dangerous
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- Goldendale, WA
The webbing on my passenger side seat belt is inexplicably worn and ripped. It looks as if it became worn over time by the seat belt latch vibrating against it. The webbing fabric may have been irregular too. It is very strange, I will attach photos. I don't know when or how the damage occurred because I rarely have passengers in my vehicle. It was discovered yesterday when I did have a rider. The damage is too high up on the belt to have been chewed by the dog. The dog has never been left unattended in the car, is too small to have reached the belt, and is secured in the back seat with a harness and locking tether while traveling. One dealer, C.H. Urness Motors in The Dalles, OR, wanted to charge me over $300 for repair and make me wait 3 months for the part despite my car being under warranty. They offered to expediate the process to five days for an additional fee. Supposedly the part is out of stock but for and additional charge, it can become "in stock" in five days. University Auto in Ellensberg, WA is attempting to make the repairs under warranty. I should hear back from them in the next few days. I am concerned that I can not safely transport passengers until the repair is made, that one dealer is attempting to overcharge and make me wait for the repair, and that there may be an issue with the manufacture of the seatbelt itself. Thank you.
Source: NHTSA WEB SITE -
2019 JEEP COMPASS- West Bend , WI
2019 Jeep Compass Limited - around May 2021 brake light comes on stays on for awhile then turns off and on at random while driving and while stopped. Then the brake fluid low light comes on randomly while driving or stopped. Then has to go away since it’s where speedometer is then the brake light stays on. Then the auto start/stop light said unavailable. Then the 4 wheel drive unavailable light randomly pops up not as often as the brake lights which are daily actually like 15+ times a trip which also means it is dinging every time a light goes off. I have been to the dealer several times and nothing is ever fixed. This is a safety hazard I can not have my family in this Jeep if I have a faulty brake and electrical system !!! There are lots of issues posted online about this faulty electrical system. How can Jeep excpect me to drive around with possible faulty brakes?? seems a recall needs to happen as this is a safety hazard!!! I will not even be able to pass emissions and get it registered if I have error messages! Almost 10 months and still having this ONGOING daily error message issue and dealer is of NO help as well it is reported to Jeep customer care. Which they don’t care either. Seems everyone knows about this electrical issue and from what I read it just gets worse !! How can brakes and faulty electrical system not be a hazard??!! I do not feel safe and don’t even want this Jeep at all. Come on Jeep Do you want your children/spouses/parents driving such a death trap?
Source: NHTSA WEB SITE