2019 JEEP COMPASS Complaints

The vehicle will suddenly shut off while driving, randomly and without warning. Every dash light will illuminate, power steering goes out, the engine will shut off and will not start back up for 5 minutes or more. This has occurred while stopped at a stop light and while going 60mph in a tunnel. It is a hazard to the driver, passengers, and all surrounding drivers. The vehicle is still under factory warranty, the dealership is offering no assistance, jeep corporate is also unhelpful. The vehicle is UNSAFE.

I was driving and my car completely shut down for “high coolant temperature” and then just turned back on like nothing happened

The Uconnect 8.4 system in my vehicle frequently locks up, and causes the reverse camera to remain on even when the vehicle is not in reverse

The contact owns a 2019 Jeep Compass. The contact stated that the vehicle would not start. The contact stated dynamic steering torque service required, service ESC system, and service hill-start system warning messages were displayed. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.

I have always been a jeep owner, Grand Cherokee, I decided to go with the Jeep Compass and i haven't had any issues until the beginning of the month. I changed the battery and still had the issue that the car wouldn't start. I brought to Chrysler Jeep and they changed the secondary battery and they reset it so i don't get the A symbol with exclamation point. Picked up my car from oil change, on my way i stopped at a traffic light at an intersection, it stalled on me. Completely turned off, the radio worked, the windows were able to go up and down. after a minute it turned back on. I brought it back to the dealer the next day, they had it for 4 hours and they said they didn't find anything wrong with the vehicle and they reset everything and i should be fine now. That Sunday, it stalled on me 3 times and this time it took 5-10 minutes before it restarted. It was the scariest moment in my life, i had my 6year old in my car and this car would not start. I brought it back to jeep on Monday the 25th and they still have it and they cant figure out what is wrong. they called me and said that they drove it and there is nothing wrong, i told them i do not want the car back until they fix it. now its Tuesday, and they still cant figure out the problem, this is a lease vehicle and they wont even give me a loaner until they find the problem. It just shuts off when you stop always at a traffic light. I told them the 3 things that popped up and they looked at me like im crazy...Service hill start system, service esc system and dynamic steering torque service req'd, they said no codes came up, then they said 2 codes came up but they still cant figure it out. It is dangerous for your car to stall without notice especially when you are leasing it expecting for it to be ok and no issues.

On at least three separate occasions, without warning, the coolant sensor suddenly goes in to a false coolant temperature alarm as if the temperature has climbed to maximum heat. While the alarm is active, you are unable to accelerate and have no power steering. After a second, the alarm vanishes and coolant temperature gauge shows temperature back at normal operational level. This has happened while driving 65 MPH on a highway. This also happened while trying to make a left-hand turn at a busy intersection. This is quite frightening and if this were to occur at the wrong moment could easily result in an accident. Other owners of the same model vehicle have reported this exact same issue in online forums such as MyJeepCompass.com. In all reported cases, dealers and mechanics are unable to determine the problem after replacing the coolant sensor and trying every possible solution. I believe this is a software or firmware issue causing a false coolant temperature alarm to trigger. I reported this to Jeep and they only recommended bringing the vehicle to a local dealer.

My daughter was driving her Jeep Cherokee on the interstate Saturday night when the closed sunroof completely shattered, dropping shards of glass on her. We called the dealership where we purchased the car and was told to file an insurance claim. This is a safety issue involving a defective product and not caused by the driver.

Blind Spot Warning message comes up "Blind spot temporarily unavailable". At this time the lights on each mirror freeze and stay on, and blinker will not turn off. This happens frequently when using the blinker and changing lanes on the interstate. You can sometimes touch blinker again and it will go off and the lights on mirror will then go off. However, sometimes you have no control of getting the blinker to shut off and lights to go off on mirrors. Problem was recreated once, and dealer thought they had it fixed. It started doing it again the next day. I took to dealer again and they could not recreate the problem. Since there is no recall on this issue, they are unable to locate what is causing this. I spoke with dealership again and they asked me to try to bring it in if possible, when problem occurs. I have agreed to do this. Dealership has been very helpful trying to get this problem figured out, but they haven't been able to get it corrected so far.

The contact owns a 2019 Jeep Compass. The contact stated that the air conditioner was blowing out shiny white participles into the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and was diagnosed that the debris was from an outside source. The evaporator coil was cleaned however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 42,000.

Bought my 2019 Jeep Compass on May 21st, 2019 and it's been in and out of the dealership for the light on gear shift flickering, batteries not charging, radio would change itself, etc. Just in November 2020, I had to take it back to the dealership and get the computer component/frame replaced and that was at 40,000 something miles. Now, after driving this morning to do a couple of arrands in town, it will not do anything. Lights on the dash comes on, break is stiff, warning messages were popping up (like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc.), mileage on dash is flashing, gas reads full then it drops down to empty and then nothing, engine light stays on during this whole time, can't get gear shift to move out of park, auto start/stop light doesn't come on, brake comes on and off now can't get it turned off, traction is off and won't come on. The dash will read and show that the engine is on but won't turn over.