2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - Cambridge City, IN

    There seems to be an oil issue. I can’t find where it’s leaking but it is dropping off the bottom of the oil pump housing.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Portland , ME

    Leaking from moon roof with water filling spare tire compartment & filling passenger foot space.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Lowell, MA

    The contact’s son owns a 2018 Jeep Compass. The contact stated that while her son was driving at an undisclosed speed, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact’s son was unable to restart the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the auxiliary battery had drained the core battery. The contact was informed that the auxiliary and core battery needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP COMPASS
    - Amarillo, TX

    Drivers side impact at approximately 40mph and side, floor and overhead airbags failed to deploy causing serious injury. Vehicle was parked at a stop sign when full impact occurred. There was 2 children in the rear seats and only a driver in the vehicle. There was none in the front passenger seat and only the airbag in the steering column deployed and the passenger seat airbag deployed. Airbags did not protect the children nor the driver in this impact.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Mt. Arlington, NJ

    Standing still or moving the coolant Temp gauge goes up to H and turns Red, when this happens the vehicle instantly decelerates to approximately 5 mph. While on brake the car moves then and than immediately stops and I am unable to step on gas, when this happens i have to shut down and restart. This is extremely hazardous and can cause a collision when it slows down or shuts off. The dealer can not duplicate the problem. no warning prior to this happening.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Corona , NY

    1-)I was driving 30 mph and the car stoped 2-) The motor oil consuming very fast 2000 m 3-) The backup cámara is not working

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Jackson, MI

    A few months after purchase, my hazard lights came on while the vehicle was off and parked in my driveway. I couldn't get them to turn off until I disconnected the battery. I scheduled a diagnostic with the jeep dealership and before I could get it in, it started happening while I was driving it as well. I never know when it's going to happen. At the diagnostics appointment, they told me it's a problem with the electrical system but that they weren't sure exactly what is causing it. They offered to replace two parts at about $1,500 cost to me that "might" keep it from happening again. They wouldn't honor the warranty. When I reached out to Jeep directly, they told me it isn't covered. Since then it's gotten worse. The auto start/stop system doesn't work. Sometimes the hazard lights won't come on at all. I've been pulled over for driving with them on and I've been unable to turn them on when I needed them. I spoke with someone at Jeep again today because they have been on for that last 2.5 hours and I have to start my car periodically to keep the battery from dying, and was told I needed to take it to another dealership and pay for another diagnostic. I don't feel safe driving this car. I stopped at rest area recently and my hazards stuck on when I got back in the car. I disconnected the battery to reset it but it happened again as soon as the battery was reconnected. I had to drive on the highway with them on. I can't signal lane changes or turns and people get in front of me, slow down, and turn their hazards on to try and let me know that mine are too. This isn't safe and Jeep won't take care of it.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Omaha, NE

    While driving the "coolant temperature high" warning message occasionally pops up and it shows that the temperature is as high as it can go on the temperature meter. It will then shut my engine down and not allow me to resume driving until I completely turn my car off and back on again. After turning it back on, my coolant temperature always reads completely normal between 190-200 degrees Fahrenheit. This problem has occurred multiple times including while I have been on the interstate, in the middle of an intersection, and in heavy traffic. My safety has been severely put at risk multiple times as my car has stopped moving while I was in the process of turning in an intersection and risked being hit from behind and from the side. I have also been in heavy interstate traffic and have been unable to pull-over before my car fully stops moving which puts me at high risk of being hit. I have taken my car to the dealership to have it looked at and they ran diagnostics which showed that there has never been an issue with my coolant system. They have since done an electrical diagnostic as well with which they could not find an issue relating to the coolant system. They replaced my auxiliary battery as they believed it was bad and could have been the cause of my electrical issues and this seemed to cause the issue to go away for a month and a half, but then it started occurring again. The issue also occurs very spontaneously and I have not noticed any signs prior to the issue occurring. Given that it could potentially be days, weeks, or a month before the issue reoccurs, the dealership has not been able to witness the error message or what happens. This issue has occurred on and off for about a year and a half but has started occurring more frequently lately with about seven occurrences in the past five months, the most recent being a significant concern for my safety with my car stopping in an intersection while turning during rush hour.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Kissimmee, FL

    As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic…I have noticed that cars behind me have stopped suddenly when my car jerks….feels like the back wheels are not moving for seconds but enough to cause an accident.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Brookfield , WI

    The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.

    Source: NHTSA WEB SITE