2018 JEEP COMPASS Complaints
View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP COMPASS- Toledo, OH
failing component: Transmission / Powertrain. The transmission is jerking aggressively when shifting into gear. yes, the vehicle is available for inspection. I currently have the vehicle in my possession. How was safety put at risk? The vehicle jerked violently into gear while accelerating from a stopped position at an intersection. The force was strong enough to physically jolt both the driver and passenger. This creates a safety risk due to unpredictable vehicle behavior during acceleration and could lead to loss of control or increased risk of collision. Has the problem been reproduced or confirmed? YES – the issue has occurred after the vehicle was returned following transmission replacement. The dealership has attempted multiple transmission replacements, indicating an ongoing unresolved issue. Has the vehicle been inspected by anyone? YES – inspected and repaired multiple times by dealership service department. Transmission has been replaced multiple times, including a failed replacement while still at the dealership. Warning lights or prior symptoms? NO warning lights were present. Prior to the failure, a whining noise was present, which was previously reported to the dealership as a suspected transmission issue. The vehicle was brought to a dealership for a transmission-related issue and has undergone multiple transmission replacements. After the most recent repair, the vehicle was returned with the issue unresolved. On March 22, 2026, while accelerating from a stopped position at an intersection, the vehicle jerked aggressively into gear. The force was significant enough to physically jolt both the driver and passenger. Despite multiple repair attempts, the transmission is still not operating correctly. This creates a safety concern due to unpredictable shifting behavior. Additionally, the dealership drove the vehicle approximately 3,000 miles while in their possession, yet the issue remains unresolved.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Watervliet, MI
Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Edgewood, MD
Ok I purchased this vehicle on 09/24 three weeks later the coolant gage keep going up to high the car will starts slowing down & sometimes just stop while I’m driving ok this been going on since I got it & the same problem is still happening & it’s been a year & the jeep service seems not able to fix the problem and this is my 50th visit so can someone help me with this matter cause it’s dangerous to keep driving my car & not knowing when it going to cut off on me while driving I pray for help before this vehicle hurt me
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Fort Collins, CO
While driving I stopped at a light and an issues occurred where my stop start light appeared on dashboard. The car turned off for a minute and eventually started back up.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Pittsfield, MA
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the engine was running and the check engine warning light illuminated. The contact made several attempts to move the vehicle; however, the steering wheel and the gear shifter were seized. The contact called a neighbor to the scene for assistance, and after several attempts, the vehicle restarted, and the contact drove the vehicle to the residence. Due to the failure, the vehicle was towed to the dealer, where a diagnostic test was performed. The dealer failed to determine the cause of the check engine warning light being illuminated; however, the contact was informed that the steering rack was loose and needed to be repaired. The steering rack was covered under warranty and was repaired. Recently, upon starting the vehicle, the air bag warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 JEEP COMPASS- Manchester, CT
Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially during acceleration. It jerking movement. My car will shift into neutral by itself and sometimes it won't even shift into gear at all when trying to put it into drive.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Edgewood, MD
The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle started to experience several failures. The contact stated that while driving at various speeds, the coolant temperature gauge rose, and the vehicle experienced reduced power or stalled. The check engine warning light and two other unknown warning lights were illuminated. The contact was unable to pull over to the side of the road. The contact stated that the vehicle failed to restart at first attempt on some occasions. The contact stated that the failure had also occurred while at a complete stop at the stoplight. The contact stated that the failure nearly caused other vehicles to crash into the vehicle on several occasions. The vehicle was taken to the dealer, where coolant hoses and tubes were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP COMPASS- Arrowsmith , IL
My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will hesitate to turn back on and or even not start again at all and you have to fully turn the car off and back on.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Altoona, PA
I was driving up a hill and coming to a light. Another car was asking the turn at the light. I let off the gas to slow the car down and there was no way I was going to hit the car turning. The Automatic Emergency Braking engaged, slamming on the brakes, causing an abrupt stop in traffic. I was almost hit from behind because this system took over my car and did not allow me the driver to co trol the car.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Auburn, KS
Car starts just fine, I let it warm up, it idles just fine. It is a 6 speed manual, I can reverse out of my driveway and drive 1 block to the stop sign and the car will stall immediately. This has happened more than 10 times in the past month. I have replaced the spark plugs as of yesterday 1/14/2026 and it ran fine all day through busy city and many purposely made stops along my drive and back home. Today 1/15/2026 I went to go to our gas station in town, and the car stalled again at the same stop sign. This time, it would not restart, it shut itself down, and I had to open the drivers door and close it for it tonregister the carvwas shutnoff, and then attempted to restart. No go. We tried the old fashioned push start and pop the clutch and this failed also. I ended up holding the pedal down for it to even sputter. I then waited a minute and retried starting the engine. It sputtered so much I had to give it more gas to keep it running. I made it back to my house and it died turning into the driveway. It will be parked until a solution can be found.
Source: NHTSA WEB SITE