2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - Bangor, ME

    All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - PUEBLO, CO

    The auxiliary battery has failed at least 3 times (2018) and been replaced, as well as the main battery. When this happens the car is dead in the water, even the SiriusXM Guardian controls on the rear view mirror do not respond leaving you in dangerous situations. You are unable to contact emergency services for a tow, or emergency vehicles. The dealership said it was faulty batteries but has had to replace them one more time after replacing the ones they say were faulty by manufacturer. The dealership wants additional money for tracing the issue but the car is just out from warranty by a few months. Prior to this, the dealership did not trace to find any shorts and the batteries were confirmed to be malfunctioning. There are no error codes found when this occurs. Dealership has confirmed MANY Jeep Compass have had the batteries replaced.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Hollis, NY

    While driving on the highway or at a stop sign or signal light the car would stop and not start back and when driving on the highway it would stop just like that and takes a few minutes to restart causing backup traffic behind me. 12/6/2022 I took it to star Chrysler dealership on Jamaica avenue and I am still awaiting a diagnosis.my car has been doing this since before 11/14 when I first notified the dealership but nothing was done about it for over 2 weeks.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Scotia, NY

    I purchased this vehicle in June 2021. Since purchasing the vehicle, I have had it in the dealership (Lia Jeep, Dodge, Ram in Colonie, NY) five times for the same problem. The vehicle hasn’t been repaired to date. The problem is that the temperature gauge will spike at random and the vehicle will stall out. It will restart after a period of time (usually minutes). If I keep the start/stop feature disengaged the problem is kept in check until the start/stop re-engages which it does on it’s own. I have had this (vehicle stalling out in traffic) to me too many times. It’s amazing that I haven’t been hit from behind. This vehicle has stalled out while I was in a round about and it has happened several time when I was exiting various places I do business with. If the dealership doesn’t get this resolved, I will be left with no other choice than to pursue New York Lemon Law.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Clemmons, NC

    This Compass has been to North Point Jeep in Winston Salem, NC, 3 times for engine problems. The car overheats and then turns completely off after going 60 mph. We have complained but the dealership denies that there is an issue and these cars are "good". The car is currently at the dealership in repair and has been for the last month. Please make them accountable as we have spent a lot of money and time on this car that only has 40,000 miles. Please advise.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Bedias, TX

    Drove the vehicle I purchased and the lights on the dash board began to illuminate at 2500 miles. The u connect would go black, the dash lights air bags, emergency break, cruise control, etc would illuminate. The the car would shift out of gear automatically put in park flashing, and die in the middle of the freeway without warning, has happened like 3 times, now I am scared to drive it due to the safety of myself and others. I would have to restart the car and it would jerk, then be fine. The hood light would display hood open when it isn't and multiple other lights. Told the wiring harness is melted causing the problems. Lights that come on are Advanced Driver Assistance Systems (ADAS) Check engine, Transmission light, Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Heathsville, VA

    Since taking over ownership in 2020 of a 2018 SUV that currently has only 61,000 miles I've had electrical issues with the auto start/stop warning light coming on/off intermittently. I was told by that make and model dealership that that happens for several reasons and was of no large concern. I've had the 1 electrical recall 'reprogrammed', but then my car wouldn't start on Thanksgiving. Replaced the main battery then took it back to dealership, $180 later was told the steering gear rack needs replacing. I've heard a clunking sound in the steering for about 2-3 weeks. How with so few miles is that possible? After replacing battery they also said all old codes should've cleared from system and hadn't so they cleared them. I've also noted multiple times that the coolant seems to run on the low side periodically. I've already had warranty replace the washer fluid resevoir next to a hot engine component in 2021. The engine does not appear to cool as it should to me and the placement of hoses and electrical is so tight together this has me wondering if it affects the electronic controls to EVERYTHING. Had I not noticed the steering issue myself, no error or warning messages have displayed on the vehicle. It will not properly calibrate test itself and it is $1800 for this steering part and my warranties have all expired after only 2 years. Multiple electrical components seem to be reported issues as well as steering and engine issues for this year and model. I'm ready to trade it in! I feel the maker needs to re-evaluate this model and make several changes to ensure a safe and reliable vehicle as I do not feel safe to even drive it now even after dealer said I could for now. Problem will worsen, and I have a bad taste in my mouth of this maker now anyhow. I loved my car, now I'm left clueless as to what would be safe and reliable. Service reports and receipts can be uploaded if needed to verify the Dealerships notes and Services performed.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Madison, OH

    I will be driving and suddenly the car stops. The parking break comes on and the car won't start. Takes awhile to get it restarted. It seems dangerous and as I've googled seems like a problem all across the board not just me.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - San Mateo, CA

    While driving, car began to overheat. I have recently completed an oil change where all my fluids are topped off to ensure proper functionality. Upon inspection, the coolant is completely empty and the car continues to use up coolant as it is used. Car becomes overheated within minutes of driving. When turning on the car occasionally, the dashboard flashes and does not work.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Columbia, SC

    Vehicle has shut down while driving during three separate occasions between 2021 and 2022. While driving, the vehicle flashed a message across the dashboard stating wording about the Electric system and the coolant levels went up, the car stopped for a few seconds, the parking brake came on, radio went off (car powered down) then everything went back to normal. The coolant levels went down, the message disappeared, and I proceed to driving to my destination.

    Source: NHTSA WEB SITE