2018 JEEP COMPASS Complaints
View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP COMPASS- MOUNTAIN RANCH, CA
There are so many issues I hope I can get it to fit. I love my jeep but after reading all these problems. Having all of them but showing no recalls. I am frustrated. My car is unsafe. It has left me stranded time and time again. And all I do is put money in it. Something needs to be done about it. 1. Since week 5 of owning my 2018 compass I have been told the alignment is terrible. I have replaced tires over 10 times due to wearing down on the inside before reaching 20k miles. 2. Massive oil consumption. I have a constant oil burning smell inside my vehicle when the ac is on and off. Oil is visible under the hood. My car is very well maintained. Checked daily because it goes so fast. 3. The engine runs so hot you can feel it inside at the floor. 4. The transmission overheats constantly. I drive in no traffic. 5. My main issue now. It just decided to shut off as I was picking my mom up. I was just diagnosed with stage 4 colon cancer and have a colostomy. My jeep left me stranded in 104 degree weather. 100 miles from home. This is my only vehicle. To and from chemo I'm worried it's not going to start. I bought a jumper because I have had to ask for a jump 100000 times. The headlights dim the battery jumps down to 11.4. ever code goes off possible. It is dangerous. 6. The check engine light comes on randomly. The car dies. Won't start. Then 20 miles later it will start fine. Then it won't 7. I have multiple engine faults. They say it is not recalled. I can provide a lot more information. If I can get some answers and help.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Glen Cove, NY
As I was driving my car and was stopped at a red left and when the green light came on my car shut down all of a sudden. My emergency brake turned on and it was not allowing me to turn on my car or drive it. This caused my safety to be jeopardizes because I was on the road and had no warning it was going to turn off on me. Then my engine light went on and i had to have it towed to the nearest mechanic and when they checked the car had 4 codes P0123 P0222 P2111 and U0420. All indicated that it was the Throttle. When my regular mechanic finally checked it he said the Throttle was broken and needed to be replaced. I never had any warning or had my car experience any of this prior to this incident. This car is only 4 years old and now I have to pay over $1000 to have it fixed.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Uniontown, PA
My Jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off WHILE driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my VIN but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Staten Island , NY
I believe I received a faulty vehicle from Brooklyn Chrysler, Dodge, Jeep, Ram. Located at 2286 Flatbush Ave, Brooklyn, NY 11234. I received this vehicle in October 2021 with a dead battery and a faulty engine. I returned the vehicle, and services claimed to fix all the issues. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. I immediately contacted Jeep to let them know my concerns. Since, the car has completely shut down in the middle of me driving multiple times. This is creating a hazardous environment for myself and others. I returned the car to Jeep and told them I am no longer comfortable driving this vehicle especially since I got it within reasonable mileage (18K). I was told that if I wanted to give the vehicle back I would have to pay $10,000 to do so. I expressed that I was not pleased with that amount. They then told me there was nothing they can do for me and I should get a lawyer to dispute this matter. Leaving me emotionally distressed and scared for my safety and the safety of others. I truly believe this car can get in a major car accident due to its condition.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- LOUISVILLE, KY
uconnect 8.4 inch touchscreen is delaminating. This soon leads to software buttons being activated randomly, as I have read in blogs. This screen controls phone, navigation, electronic power to things like seat movement among many other features.
Source: NHTSA WEB SITE -
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2018 JEEP COMPASS- Bay City, MI
The contact owns a 2018 Jeep Compass. The contact stated that water was entering the headlight housing and the headlights failed to illuminate as needed. The vehicle was taken to the dealer where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP COMPASS- Shillington, PA
The wire behind screen gets too hot and none of the controls work. It overheats the screen and it won't turn on. Also it took 15 minutes to unlock the doors more than one time. Something with the lock mechanisms is faulty. In the cold winter the doors won't unlock and open . Very poorly designed. I love this jeep but don't have the money to fix ALL of these issues. It has really low miles too.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Boynton Beach, FL
The touchscreen randomly started switching between phone calls, navigation, and other functions of system due to touchscreen separating from the LCD of the unit. Malfunction distracting and disabled functionality of the system.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Clarkston, MI
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Morristown, TN
I was riding down the road, and my “service transmission” code came on, it started stalling in the middle of the road and shutting off with my kids in the vehicle. It was sent to a transmission shop, they said there was nothing wrong with the transmission ** I eventually checked my oil and realized it was extremely low so I put oil in it, the next day the service transmission light went off and the car ran great. This morning 5/11/12 the same exact thing has started happening again without a “low oil” warning from my car, I had an oil change not even a month ago and I don’t have a leak. My motor is burning oil at a quart per 500 miles with no explanation and each time it gets low my check engine light comes on, my service transmission light comes on, and it starts shutting off in traffic. This is life threatening to my children!!! We’ve been on the interstate when my car has just completely shut off with no warning. I have videos of today’s incident in my phone that I can not upload to this page. This is my second complaint I’ve filed, and I never heard back on the first one.
Source: NHTSA WEB SITE