2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - WEST SENECA, NY

    Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Severn, MD

    My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in November 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - WILMER, AL

    Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Leawood, KS

    The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Fredericktown , MO

    Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Clarkston, MI

    2/12/2022 while exiting Ohio Turnpike STRT 280 exit, while at toll booth driver’s window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and $900.00 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are SR Citizens!

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - clarksburg, WV

    On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Gary, IN

    I took the Jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the Jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the Jeep there the following morning only for them to tell me they tested the vehicle and didn’t get anything to happen. I’m sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic AGAIN and I was almost rear ended!!! I don’t know what else to do.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Mt Pleasant, SC

    The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Crawford , TN

    The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 Jeep Compass yet they are not doing a recall. When I called into Jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old TV when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a $900 fix that was quoted to me and the vehicle has around 24,000 miles only.

    Source: NHTSA WEB SITE