2007 JEEP COMPASS Complaints

2007 JEEP COMPASS EXPERIENCED SUBFRAME RUST/ROT WITH TOTAL FAILURE AT 76,XXX MILES WHILE BEING OPERATED STRAIGHT ON A STATE HIGHWAY.

IN MY FAMILY WE OWN A 2007 JEEP COMPASS WHICH WE ARE PLEASED TO OWN. HOWEVER, LAST YEAR (2018) WE FOUND THAT IT WAS SPITTING GASOLINE OUTSIDE OF THE CAR AFTER WE FINISHED PUMPING IT. IT LOOKED LIKE THE CAR WAS PUMPING THE GAS BACK TO US WITHOUT WE EVEN TURNING THE CAR ON. AT THE BEGINNING I COULD NOT PUMP ENOUGH GASOLINE INTO THE FUEL TANK. IT STOPPED UNEXPECTEDLY AND SPIT THE FUEL OUT, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. WE TOOK IT TO THE DEALER THREE FOR THE SAME ISSUE AND THEY CHANGED A COUPLE OF PARTS AND PARTIALLY SOLVED THE PROBLEM IN FEBRUARY 2019. PARTIALLY BECAUSE WHEN WE FILLED THE TANK FULL, IT CAUSED THE ENGINE TO TURN OFF WITHIN 5 MINUTES OF FUELING. HOWEVER, IN JUNE 2019, WE FOUND THAT THE CAR WAS AGAIN SPITTING GAS OUT WHEN WE FILL THE TANK TO FULL. AGAIN, WITH ENOUGH FORCE AND QUANTITY TO FILL THE CAP COMPARTMENT AND NOTABLY REACHING THE FLOOR. THEREFORE, WE DECIDED TO MAKE THIS SAFETY COMPLAIN BECAUSE NOT ONLY MY FAMILY IS IN HIGH DANGER BUT ALSO EVERY PERSON AT A GAS STATION WHERE WE FILL WITH GASOLINE. MOREOVER, IT IS CONCERNING THAT A CAR DEVELOPS THIS TYPE OF PROBLEM BY ITSELF AND JEEP DOES NOT SEEM TO HAVE A DEFINED SOLUTION FOR THIS MATTER.

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER THE FUEL TANK WAS FILLED, THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED EACH TIME THE FUEL TANK WAS FILLED. ON ONE OCCASION, WHILE AT A COMPLETE STOP, THE ENGINE HAD TO BE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.

FRONT SUB FRAME IS ROTTED RIGHT THROUGH, APPARENTLY A COMMON PROBLEM ON THESE VEHICLES

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND STALLED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 199,000.

INSPECTION AFTER CLUNKING FROM THE FRONT OF THE VEHICLE REVEALED SEVERE ROT AND CORROSION OF THE SUBFRAME WITH THE MOUNTING FOR THE ANTI-ROLL BAR COMPLETED BROKEN AWAY FROM THE SUBFRAME. ALSO SEVERE CORROSION AROUND THE LOWER CONTROL ARM MOUNTING APPEARED TO BE CLOSE TO THE FAILURE POINT. TOOK THE VEHICLE TO THE JEEP DEALER WHO STATED THAT THE 10 YEAR EXTENDED WARRANTY HAD EXPIRED AND THAT I SHOULD NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. FOUND FCA INTERNAL WARRANTY DOCUMENT ID-14-02 FOR THE SUBFRAME CORROSION ISSUE DATED 5/19/14 WHICH REFERS TO FCA SERVICE BULLETIN 23-012-14 AND STATES THAT ALL DEALER PERSONNEL ARE TO BE MADE AWARE OF THIS BULLETIN. I HAVE A RECEIPT FOR OTHER REPAIRS FROM AN FCA DEALER DATED 7/28/14, 2 MONTHS AFTER THE WARRANTY BULLETIN DATE AND THERE WAS NO NOTIFICATION GIVEN ABOUT THE INSPECTION MANDATED UNDER THE WARRANTY AND NOTHING NOTED ON THE RECEIPT. THUS THERE WAS NO WAY FOR ME TO KNOW ABOUT THIS WARANTY AND SAFETY ISSUE WHICH I AM NOW TOLD HAS EXPIRED FOR MY VEHICLE. PER DEALER INSTRUCTION, I CALLED FCA CUSTOMER CARE AND WAS ALSO TOLD THE WARRANTY FOR MY VEHICLE HAD EXPIRED AND MY ONLY CHOICE WAS TO PAY FOR REPAIRS MYSELF. IN SCROLLING THROUGH THE COMPLAINTS ALREADY NOTED IN THE NHTSA SITE, I SEE NUMEROUS MENTIONS OF THIS PROBLEM WITH MANY INDICATING COMPLETE SUBFRAME AND SUSPENSION FAILURE WITH INJURY ONLY BEING PREVENTED BY THE SLOW OPERATING SPEED AT THE TIME OF THE FAILURE. THIS PROBLEM IS A MANUFACTURING DEFECT WHERE IMPROPER MATERIALS AND/OR COATINGS WERE USED BY FCA ON THESE COMPONENTS. FOR REFERENCE MY 1998 DODGE NEON HAS NO SUCH PROBLEM AFTER 21 YEARS AS IT USED GALVANIZED COATING ON THIS CRITICAL COMPONENT. FCA NEEDS TO ISSUE A RECALL AND PAY ALL ASSOCIATED COSTS FOR THIS SAFETY RELATED ISSUE AND BE LIABLE FOR ANY INJURIES RESULTING FROM THESE FAILURES.

WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.

THIS JEEP COMPASS WAS PURCHASED FOR OUR COLLEGE AGE DAUGHTER IN MARCH 2019, TODAY WHILE DRIVING, HER REAR DRIVER SIDE WHEEL MADE A LOUD NOISE THEN FELT LIKE IT 'DROPPED' AND UPON GETTING STOPPED, SHE DIDN'T WRECK THANK GOD, AS SHE WAS PULLING INTO OUR DRIVE. UPON INSPECTION IT WAS DISCOVERED THAT HER REAR CROSSMEMBER HAD RUSTED INTO. I SEARCHED AND FOUND THAT THERE HAD AT ONE TIME BEEN A RECALL ON THIS PARTICULAR PART DUE TO EXCESSIVE RUST FROM THE SALT BELT STATES. WE ARE IN KY BUT WHEN WE PURCHASED THE VEHICLE IT WAS TITLED IN MICHIGAN, WHICH IS MOST DEFINITELY IN THAT SALT BELT. I AM NOT SURE WHY THIS RECALL WAS NOT COMPLETED BY THE FORMER OWNER BUT I BELIEVE IT SHOULD BE CORRECTED NO MATTER THE AGE OF THE VEHICLE. THIS COULD HAVE CAUSED MY DAUGHTER TO BE IN A VERY SERIOUS ACCIDENT. WE HAD NO INFORMATION ABOUT ANY RECALL THAT HAD PREVIOUSLY BEEN ISSUED.

TAKATA RECALL IT CUT OFF ON ME AT THE LIGHT IN TRAFFIC ANDIT JERKS WHEN IT PULL I GOT EVERYTHING FIXED SO THEY TOLD ME TO GET IT CHECKED I DID ITS THE COMPUTER MALFUNCTION

BADLY RUSTED ENGINE CRADLE AND OIL PAN PREMATURELY! FIAT CHRYSLER WOULD NOT HELP REPLACE EVEN THOUGH THEY KNOW THE PROBLEM EXISTS. NO ACCIDENTS YET BUT REMAINS UNSAFE TO DRIVE.