2014 JEEP COMPASS Complaints

View complaints related to 2014 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2014 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP COMPASS
    - Florida City, FL

    Headrest deployed, it can be inspected upon request. Headrest eployed after just closing the door, it impacted hard against the back of my head while parked, had this happened while driving it would've caused a serious accident. After getting home safely I did a quick resesrch of this issue with several reports from other car owners, plan on going to the dealer tomorrow to report the issue with them. Since it just happened I will report it to the dealer tomorrow but will keep a record for insurance report. No, there was no signs or alarms when the system failed, just with a visual inspection you can see broken plastic where it was supposed to be connected.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Wetumpka, AL

    I owned a 2014 Jeep Compass with 63,xxx miles on it. I bought the vehicle brand new. On (3) occasions so far, the engine stalled out immediately after filling the gas tank. It will restart and sputter for 10-15 seconds and then run just fine. On the latest incident, after leaving a gas station after filling up the gas tank, I went to pull out into heavy, busy traffic, the engine stalled out once again. Placing me in a very dangerous situation! Obviously! My research on Jeep forums and other car maintenance websites shows the problem is very likely caused by a bad/defective Rollover Valve. The rollover valve is located inside the gas tank. Apparently, the valve gets triggered off while refilling the gas tank when near full. Noted that the Check Engine Light did not common on. During my research on Jeep Forums and other related Jeep websites, I've noticed the engine stalling issue on many other Jeep Compass and Jeep Patriots.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Warwick, MD

    1.Electrical: the touch screen, which is used for the radio & backup camera, is completely shot. One day in May, I was driving my car & the screen went from working to a fuzzy image & then to it going completely black. The radio stopped working as well. The lights around the screen (connected to the buttons) work but tend to flicker every now & then. This is a safety risk for myself & my family because I don’t have the extra support & awareness to backup with confidence or warnings. It hasn’t been looked at by anyone & there were no warnings prior to failure. It has been a consistent failure since then. 2. Engine: Jeep keeps overheating. Has been since April. It was inspected by a mechanic & also paid to have it “fixed” however the problem persists. It is a safety issue because my car could overheat & stop working & cause issues with other drivers. I also have a 5 yo & we have to drive around with the windows down & heat on no matter the weather. Sometimes we get home & her face is bright red. Sometimes the warning light comes on & the fluid is at the appropriate level. 3. Tire pressure in at least one of my tires is always low. I receive a warning light almost every time I drive. These are brand new tires. After I fill up the tire, it is only “fixed” approx 1 day before the light comes back on. It was checked by mechanic & he stated there were no issues he could find. This has been ongoing since December 2021. This is a safety issue because I could get a flat tire & crash into other vehicles or cause an accident. Jeep is available for inspection upon request for all issues.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Canton, MI

    Vehicle lost oil as a result needs new engine Driver states car shut off during operation would not start Lost oil Had oil change three weeks ago Attempted to put oil in it all ran out

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Los Angeles, CA

    While driving, car completely shuts off. All lights and signals will blink for a quick second, then shuts off. Keyhole will not turn to turn car on, no clicking sound that car is attempting to turn on, unable to turn on emergency lights, can't move to neutral or turn steering wheel, everything locks. Happened twice in the middle of the street. After a few mins (20 mins or more) car turns on again for a few mins before turning off again. Full gas, battery and transmission checked and still working. Vehicle was up to date with oil changes and recalls.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Abbeville, LA

    While driving on the road my passenger side headrest deployed. I was not braking just driving at a cruising speed. I have a picture of the headrest deployed. The sound of this unit activating distracted me from my driving and the sound was quite loud and very unexpected. I have not brought it to the dealer as I see this is not an active recall for my vehicle for this malfunction, but I am afraid if this happens with the driver headrest it may cause injury and a accident. There were no warning lights prior to the unit deploying and this was the first time this occurred.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Chickamauga, GA

    The contact owns a 2014 Jeep Compass. The contact stated while driving approximately 20 MPH and accelerating, the vehicle hesitated and failed to accelerate as needed. The contact pulled off the road and heard a high-pitched noise from the engine. The contact saw that the RPM gauge had moved into the red and the check engine warning light was illuminated. The contact turned the vehicle off and upon restarting the vehicle was able to drive at a normal speed however, the failure recurred. The contact drove the vehicle to her residence and had not taken the vehicle to a dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP COMPASS
    - El Paso, TX

    I took my car to be inspected for yearly registration. I was told by the repair shop that I have parts of the subframe and suspension that are excessively rusted, to the point where they are a safety concern and have to be replaced. Other model years of the first generation Jeep Compass have been issued extended warranties on those parts, and I believe it should be extended to the entire first generation of the Jeep Compass.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Norman, OK

    I was sitting in my car talking on the phone, parked in the parking lot and I felt the headrest hit the back of my head. I thought maybe somebody had hit me but nobody was behind me. The person I was on FaceTime with say and heard my head get hit and thought the same thing. Turns out it was the headrest that sprung forward and the small plastic clip that holds it together is broken. It came out of no where while I was parked and now I worry how safe would we be if I got into a collision. Additionally it vibrates now while stopped at a red light.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - King, NC

    The headrest’s whiplash safety feature popped unexpectedly while sitting in driveway, breaking the plastic inside.

    Source: NHTSA WEB SITE