2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - Locust Grove, VA

    The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The driver was able to restart the vehicle after several minutes. The vehicle was taken to the dealer, where an oil consumption test was performed, and the vehicle passed the oil consumption test. Additionally, the contact stated that the vehicle was currently experiencing excessive oil consumption and required 2 quarts of oil after driving 5,000 miles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP COMPASS
    - Hanover, PA

    The vehicle will turn over but does not go into gear. With all emergency systems lighting up. When vehicle was running it would randomly turn off or stall in the middle of the road.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Boston , MA

    Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened multiple times but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Bronx, NY

    When coming to a stop at a stop light or stop sign sometimes the car will stall and the automatic stop/start will turn off and put the cars emergency brake on. This is typically in the middle of traffic. I put the car in park and the car won't turn off. I have to take my foot off the brake while it is in park, turn off the car that way. Then to turn it back on, put my foot on the brake and start the car all over again. All while cars are behind me and it is taking me minutes to get my car moving. This is happening very often. It can happen in dangerous places in the road as well. This cannot be normal.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Boston, MA

    When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of driving. As of lately the Key fob has been undetected in the car or battery is low. I have replaced my key fob twice. I have also replaced my batteries in both of the key fobs. After I replace the key fob, the check engine light came on in the car is stalling not starting properly. Sometimes I have to press the multiple times for it to start up. Recently I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 10 times. There was a recall for exactly what was happening to my car. NHTSA Recall 18v-524 just that my car was not recalled. I am now without a car and it clearly is experiencing EXACTLY what the recall says. over 5 times I was on the road when the car stalled / stopped while I was driving. It just stopped in the middle of the road. Now my car will not start at all. I have not even had the car for two years. The car has 40,000 miles on it. I got the car at 20,000 miles. They have been 6 recalls for cars like mine however my specific VIN was not included. The recalls that I am most concerned with. u87 and w20.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Milwaukee, WI

    Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened twice, but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Pensacola, FL

    The contact owns a 2018 Jeep Compass. The contact stated that on several occasions while driving at undisclosed speeds, and while stopped at a traffic light, several unknown warning lights illuminated with the message to “Park the Vehicle” displayed. The contact stated that while the vehicle was running and shifted from park into drive, the vehicle failed to move. The contact stated that while shifted into park, the vehicle failed to turn off. The failure persisted, and the contact made several attempts to move the vehicle. The contact was eventually able to start the vehicle and drove to a parking lot, after which the vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP COMPASS
    - Fontana, CA

    Warning lamp:"stop safely. vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Cliffside park , NJ

    My car has had an ongoing issue where it doesn’t start and has even stopped while I was driving before and not turned on again. I had the battery changed and still the same issue. My gps is not locating the correct location of my car, also the warnings are wrong (blind spot, etc.) they go off sometimes when there is nothing there. It’s an angojng issue, I only added one incident date but there have been many and I think it is associated to the recalls on this model.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Mineola, NY

    I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 4 times. My car is currently at the Jeep Dealer and they charged me over $700 telling me it was wiring. It happened again on 11/24/2025 and they have had my car since then and they keep telling me they cannot figure out what was wrong with it. Today they called me and said it was a circuit thing. There was a recall for exactly what was happening to my car. NHTSA Recall 18v-524 just that my car was not recalled. I am now going 2 weeks without a car and it clearly is experiencing EXACTLY what the recall says. over 3 times I was on the highway when the car stalled while I was driving. It just stopped in the middle of the highway the car behind me had to stop short. I had a bad panic attack. Why are they not doing the right thing and fixing what they know they have to fix. THIS IS THE SECOND TIME I MAKE A COMPLAINT THROUGH YOU.

    Source: NHTSA WEB SITE