2020 JEEP COMPASS Complaints

The vehicle mostly jerks when in drive mode/accelerating. There is possible oil leakage (slightly for the time being).

The contact owned a 2020 Jeep Compass. The contact stated that the navigational screen was black. The contact stated the navigational screen failed to turn on as needed. No warning light was illuminated. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

Auto start stop unavailable service Auto start /stop system shows up. It has killed 1 main battery and 2 auxiliary batteries but there is no stored messages so dealership can not figure out the problem.

Two recurring issues that happen at the same time. The auto stop/start feature stops working. Error message "Stop/Start Unavailable Service Stop/Start System" is displayed. If this were to happen at a traffic light, the failure to restart the vehicle could cause accidents. At the same time, the door locks become inoperative in one of several ways. They may not unlock by using the in-car button on the door. At the same time, using the key fob may or may not unlock the door. If you are outside of the vehicle, the key fob may not unlock the doors. If you are in the car when it happens, you may be trapped. That is an obvious safety issue. If you are trying to lock or unlock, using the key fob, from outside the car and the door locks are not responding, your safety can be compromised by not being able to enter the car in a dangerous situation. These issues have been confirmed and reproduced by a Jeep dealer on three different occasions in less than two months. They have replaced both car batteries. The door lock assembly has been replaced three times. The Body Control Module has been replaced three times. The latest failure was on 2/2/2025.

The engine is shutting down in the middle of Driving. While driving and happening at random the vehicle will have a message populate stating coolant temp high. the engine will turn off and turn back on if the vehicle is being driven. IF the vehicle is stopped and this happens the vehicle will shut down with same message car needs to be put in park from the drive mode and restarted. This has happened countless times and Jeep cannot fix the issue nor replicate as it happens randomly. This is a safety concern as it has happened on the highway and just stopped at time while driving. At the same time of this happening the check engine light comes on as well. The car has been to separate dealerships with neither of them being able to replicate the issue.

My trancontrol started to run hot,and the vehicle started to jerk when it in motion and My driver shaft went bad and the transfer case assembly went outthe jeep compass is broken down

Car had high coolant temperature warning come up on dash and car went into limp mode but then just cleared and continued to drive fine. Recently had auxiliary battery replaced due to auto start/stop not working.

The primary issues involve the Powertrain Control Module (PCM), wiring harness, and auxiliary battery system. These interconnected problems compromise vehicle reliability, pose safety risks, and create undue financial burdens on owners. Overview of Defects The vehicle failed to start on [XXX], with illuminated dashboard warnings and automatic parking brake engagement. Initial diagnostics led to replacing the battery and starter, but the issue persisted. Further investigation revealed PCM failure, and even after its replacement, the vehicle remained inoperable. Subsequent diagnostics identified a defective wiring harness. Southern Jeep in Norfolk, Virginia, estimated replacement costs at $4,500. This critical component facilitates communication between the PCM and other systems, and its failure jeopardizes vehicle safety and reliability. Incident History 2021: The vehicle stopped unexpectedly in traffic on Portsmouth Boulevard, Virginia. Initially attributed to a battery failure, evidence now suggests PCM or wiring harness involvement. [XXX]: The vehicle failed to start, initiating weeks of diagnostic efforts and costly repairs. November 2024: The wiring harness was identified as the root cause following PCM replacement. Safety Risks Unexpected Shutdowns: These pose a high risk of accidents, endangering vehicle occupants and other drivers. Start/Stop System Failures: Malfunctions increase the likelihood of breakdowns in hazardous locations. Broader Context Complaints from other Jeep Compass owners and Jeep's issuance of multiple Technical Service Bulletins (TSBs) confirm systemic defects in the start/stop system, PCM, and wiring harness. Despite evidence of these recurring issues, Jeep has not initiated a recall, leaving owners to shoulder repair costs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Jeep Compass. The contact stated that on two separate occasions, while driving at undisclosed speeds, the vehicle stalled. After the first failure, the contact waited for a while before restarting the vehicle and then drove to a dealer. Despite the failure, the contact was informed that no defect was found in the vehicle. During the second failure, the contact stated that a high coolant temperature message had flashed on the instrument panel. As a result of the failure, the vehicle was towed to the dealer where the contact was provided the same information when the initial failure occurred. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 64,000.

Car engine turned off while driving, e brake was activated with out warning. Car stopped, and the D on the shaft was flashing, vehicle placed in park and was turned off by driver. Car would not restart and could not depress the brake. Car was stuck in the middle of road. After several attempts car sputtered on and was able to be driven to a safe location. No warning lights activated on car, initial eye inspection didn’t see anything out of place. No fluid leaking. Battery was operational entire time