2007 JEEP COMPASS Complaints

IT HAS COME TO OUR ATTENTION AN INVESTIGATION ABOUT JEEP. WE ARE THRIFTY CAR RENTAL FRANCHISE COMPANY IN COSTA RICA, AND WE HAVE FILED SEVERAL REPORTS ABOUT AN INCIDENT WITH A COMPASS JEEP TO CHRYSLER IN COSTA RICA AND THROUGH THEIR HEADQUARTERS IN THE USA AND NONE SEEMS TO EXPLAIN CONSISTENTLY WHAT HAPPENED. THE CAR WAS RUNNING PERFECT AND OK, WITH A TOTAL MILEAGE ABOUT 28610 KM ( 17881 MILES) THE DRIVER STOP BECAUSE HE SAW SMOKE COMING OUT FROM THE ENGINE. HE PUT HIS FAMILY AWAY BUT THE CAR STARTED ON FIRE. SUDDENLY THE FRONT PART OF THE CAR BURN, TOTAL DAMAGE WAS PRODUCED IN THAT AREA. WE FILED A REPORT BEFORE THE DEALERSHIP AND THEY COULD NOT EXPLAIN WHAT HAPPENED. THEY DENIED ANY GUARANTEE, MANUFACTURE ERROR AS WELL AS ANY RESPONSIBILITY. THE CAR WAS USELESS AFTER THAT. WE HAVE PHOTOS AND CLAIM REPORT BEFORE THE DEALER. *TR

I WENT IN TO GET MY OIL CHANGED AND MY TIRES ROTATED AND WAS TOLD MY CAR IS UNSAFE TO DRIVE AND HERE IS WHAT THEY PUT ON MY INVOICE (VERBATIM) "NEEDS BOTH LOWER CONTROL ARMS PASSENGER SIDE FRONT HAS A REALLY BAD BALL JOINT AND LEFT OUTER TIE ROD END IS BAD ALSO PRICE TO REPLACE BOTH OUTER TIE ROD ENDS AND BOTH LOWER BALL JOINTS $1083 PLUS TAX AND THAT INCLUDES THE ALIGNMENT!!!!!!!!! VEHICLE IS UNSAFE TO DRIVE WITH BALL JOINT IS THIS CONDITION!!!!!!!!!" (LITERALLY WITH ALL THE EXCLAMATION MARKS.) I TOOK THE CAR SOMEWHERE ELSE TO GET REPAIRED (FOR HALF THE COST) HOWEVER I BELIEVE THIS IS A PART FAILURE AS I HAVE LESS THAN 50K MILES. *TR

WENT IN FOR NEW TIRES AND THE STORE REPORTED TO ME THAT THE LOWER BALL JOINTS WERE LOSE AND IT PRESENT A VERY SERIOUS SAFETY ISSUE. THIS WAS BROUGHT TO MY ATTENTION BECAUSE THE JEEP COMPASS HAD ONLY 27,740 MILES ON IT. *TR

I HAVE A 2007 JEEP COMPASS. AND FOR THE PAST YEAR I HAVE HAD SEVERAL ISSUES WITH THE VEHICLE STALLING WHEN I AM DECELERATING OR STALLING WHEN AT A COMPLETE STOP. SOME TIMES THE VEHICLE JERKS SO BAD THAT MY SEAT BELT LOCKS UP. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THAT THE TECH'S ARE UNFAMILIAR WITH THE NEW TRANSMISSION IN THIS VEHICLE. I ALSO HAVE PROBLEMS WITH THE DRIVER SIDE SEATBELT IT CLICKS WHEN I PUT IT ON BUT THEN ALL OF A SUDDEN IT WILL COME RIGHT OFF. I HAD A SCREW STUCK IN MY FRONT TIRE TODAY AND COULD NOT GET THE FRONT TIRE OFF WHEN WE FINALLY GOT IT OFF WE FIGURED OUT WHY IT WOULD NOT COME OFF THERE IS RUST. I AM VERY UNHAPPY WITH THE PROBLEMS AND SCARED THAT THE VEHICLE WILL STALL WHEN I AM ON A MAJOR HIGHWAY. *TR

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A RATTLING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE OUTER DRIVER'S SIDE TIE ROD AND CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 53,800 AND FAILURE MILEAGE WAS 6,762. UPDATED 09/11/09 *BF UPDATED 09/15/09.*JB

THE COMPLAINT IS ON 2007 JEEP COMPASS WITH SUNROOF OPTION. THE SUNROOF IS NOT INSTALLED APPROPRIATELY AND WHEN IT RAINS, AND THE SUNROOF DRAINS GET CLOGGED, THE WATER LEAKS INTO THE CAR THROUGH THE MAP LIGHTS AND AS WELL THROUGH THE FLOORBOARDS OF THE CAR. THE WATER DAMAGE CAN CAUSE LONG TERM MOLD AND RUST ON THE FRAME OF THE CAR THAT WOULD BE UNKNOWN TO THE OWNER. THE LEAKS ALSO CAN CAUSE MECHANICAL FAILURE TO THE CAR. I HAVE ALREADY HAD MY SPEAKERS FAIL AND CANNOT IMAGINE WHAT ELSE MAY FAIL. I HAVE ALSO SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM ON OTHER JEEPS AND CHRYSLER MODELS WITH SUNROOF OPTIONS. *TR

THE EVENT INVOLVED DRIVING AT MODERATE SPEEDS IN A SMALL CITY ENVIRONMENT 25-30 MPH. I HAD JUST TURNED FROM A BUSY STREET INVOLVED WITH CONSTRUCTION TO ANOTHER BUSY STREET AND NEEDED TO ACCELERATE QUICKLY, SO I FIRMLY PRESSED DOWN THE GAS PEDAL, BUT INSTEAD OF GOING FASTER, I HEARD A LOUD SNAP AND THE MAIN (DARK GRAY PLASTIC!) PEDAL FELL TO THE FLOOR OF THE CAR, LEAVING ME VULNERABLE TO TRAFFIC--WHICH POLITELY BACKED OFF WHEN I UNEXPECTEDLY SLOWED DOWN IN FRONT OF THEM. AFTER TURNING ON THE EMERGENCY FLASHERS I WAS ABLE TO COAST TO A SAFE PLACE ON THE SHOULDER OF THE ROAD, AND CALLED FOR ASSISTANCE. I WAS ABLE, AFTER SOME EXPERIMENTATION, TO FIND A ONE INCH STUB OF ACCELERATOR PEDAL OVER THE POTENTIOMETER, WHICH I WAS ABLE TO USE TO MOVE THE VEHICLE TO A REPAIR SHOP. THE PEDAL, ON INSPECTION, HAS A FACTORY BUILT-IN CIRCULAR AND TWO TRIANGULAR HOLES THAT PENETRATE THE SHAFT--THE BREAK OCCURRED HERE--AND TWO GROOVES BESIDE THESE HOLES. I HAD TO PURCHASE A REPLACEMENT ACCELERATOR ASSEMBLY--SAME FLAWED DESIGN--WARRANTY DID NOT COVER THIS ITEM AND IT WAS INSTALLED 6/5/09 AT A LOCAL REPAIR SHOP. AT MY REQUEST, I OBTAINED THE ENTIRE DAMAGED PART. I HAVE BOTH PIECES, AND CAN PHOTOGRAPH THEM IF REQUESTED, OR CAN MAIL THEM TO SOMEONE FOR INSPECTION. MY ISSUE IS THAT THIS ITEM'S FAILURE COULD HAVE RESULTED IN A COLLISION IF THE OTHER DRIVERS HADN'T POLITELY SLOWED TO ALLOW MY EMERGENCY PULL-OVER TO TAKE PLACE. IT ALSO IS A STRUCTURAL WEAKNESS THAT COULD RENDER THE VEHICLE NON-DRIVABLE AT A MOMENT'S NOTICE. THE ENTIRE PEDAL BROKE OFF COMPLETELY WITHOUT ANY INTERMEDIATE PARTIAL BREAKAGE TO WARN ME THIS WAS COMING. I BELIEVE THIS PEDAL ASSEMBLY SHOULD BE REPLACED WITH A REDESIGNED PEDAL WITHOUT THE STRUCTURAL WEAKNESS I DESCRIBED ABOVE AT THE EXPENSE OF THE MANUFACTURER. I HOPE THEY USE SOMETHING A BIT BETTER THAN PLASTIC. *TR

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE LEFT. HE PROCEEDED TO MANEUVER THE VEHICLE BACK TO THE RIGHT, BUT WAS UNSUCCESSFUL. HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE HEAD-ON. THERE WERE NO FAILURES PRIOR TO THIS INCIDENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE ADJUSTER SPECULATED THAT THE STEERING SYSTEM MAY HAVE CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 24,000.

DRIVING AND SUGAR DROPPED I HIT A TREE. SIDE AIR BAGS DEPLOYED BUT FRONT AIRBAG DID NOT. I HIT THE TREE HEAD ON. 2007 JEEP COMPASS. *TR

THE DRIVERS SEAT BELT KEEPS UNLATCHING BY ITSELF. PROBLEM HAS BEEN PRESENTED TO THE DEALERSHIP. THEY HAVE FOUND NO FAULT. KEEPS GETTING WORSE WILL BE TAKING IT TO ANOTHER DEALER TOMORROW, THIS HAPPENS EVERY OTHER TIME I BUCKLE MY SEAT BELT IN. *TR