2018 JEEP COMPASS Complaints
View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP COMPASS- KING OF PRUSSIA, PA
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The contact stated that on several occasions the vehicle also stalled while driving on the highway. After restarting the vehicle, the vehicle operated as designed however, the failure recurred. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP COMPASS- Howell, MI
Control arm separating at welding. Other 2018 Jeep Compass Latitudes have this recall so I am unclear why mine is not part of it when I am having the exact same issue.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Cary, NC
I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Clarksville, TN
The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Alexandria, VA
Roughly 2500 miles after my last oil change I noticed while driving at town speeds that my engine was sluggish to accelerate. After ten minutes of driving I tried to execute a left hand turn and my vehicle's engine cut off completely. I had to guide the car to the side of the road to restart it. There were NO indicator lights on or messages indicating that there was an issue. I pulled over to check the oil and it was low (barely anything on the dipstick and DARK). I immediately drove to my nearest Jeep dealership and on the way there the car shut off again during a turn. Both times were during left-hand turns into traffic and I was lucky to have had enough speed to get out of the way. When I took my vehicle to the dealership, they gave me an oil change and told me to come back for an oil consumption test. Two months later (when I hit the designated miles for the test) they told me they'd found nothing wrong with the vehicle and sent me away. Two months later (and only 1300 miles since the oil change the dealership gave me), I was back at the same dealership with the same issue, low and dark oil. Luckily, I had been proactive and caught it before stalling in traffic anywhere. Again, the dealership offered to change my oil and do a consumption test, but nothing further. It's clear that the 2018 Jeep Compass has engine issues that Jeep is unwilling to acknowledge but these issues are dangerous and costly. I should not need an oil change every 1500 miles or risk putting myself and my passengers in danger.
Source: NHTSA WEB SITE -
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2018 JEEP COMPASS- Augusta , GA
Car will stall out and shut off in the middle of traffic or I’ll press the brakes and the car will shut off . Also with auto shut off the car will shut off when waiting for car to turn back on to go from a stop light . When taking a sharp turn oil pressure light will flash and then car will throw emergency break on and shut off for example while going around an on ramp to hwy.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- Bedford, IN
Vehicle shut down on highly traveled city street due to low oil pressure. It was found that the Jeep Compass was consumming oil at a very rapid rate (within 1500 miles of an oil change). We have monitored the oil consumption regurlerly and find that we need to add oil about every 1500 miles. There are NO oil leaks in the engine or around the vehicle, it is being consummed by the engine operation.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- CARSON, CA
The contact owns a 2018 Jeep Compass. The contact stated that while coming to a complete stop, the vehicle would stall. The contact had to restart the vehicle in order to drive again. The failure would occur 3 times every week. The vehicle was taken to the dealer and the dealer test drove the vehicle for 16 miles, however, the dealer could not replicate the failure. The vehicle was then taken to another dealer Cerritos Dodge Chrysler Jeep RAM (18803 Studebaker Rd, Cerritos, CA 90703) but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer Cerritos Dodge Chrysler Jeep RAM. The manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer for diagnosis. The manufacturer also opened a case but denied buying back the vehicle. The failure mileage was 49,239.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 JEEP COMPASS- Ocala, FL
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- DETROIT, MI
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 20 MPH in the snow, the vehicle slid on black ice and hit a curb at a low rate of speed. The contact stated that the front driver, front driver knee, and front passenger airbags deployed upon impact. The police arrived at the scene and the contact was given a ticket for speeding due to the airbags deploying; the contact maintained that she was driving at a low rate of speed. The contact was uncertain if a police report was filed. Due to the failure, the vehicle was towed to her home. After the accident, the contact sought medical attention for injuries to her chest and neck. The manufacturer nor the dealer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the contact. The failure mileage was approximately 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE