2018 JEEP COMPASS Complaints
View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 JEEP COMPASS- Norwalk, IA
Since the middle of last year (2020), the radio and back up camera have been completely glitchy. It started with the Favorites function not working with Sirius XM, then progressed to the screen freezing, not responding to any screen touches or knobs on the dashboard until eventually rebooting or staying on the back up camera picture until ultimately rebooting. Now I have both of those things and in addition, the back up camera will also turn to a blue screen and stay blue until it eventually reboots. I have taken this to the dealership MULTIPLE times. They have replaced the entire radio twice. They have done what they can to get the needed software updates. There is still no solution. This is making me hate my vehicle and I would like a solution before I trade it in for something different
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- DRAPER, UT
COOLANT TEMPERATURE SHOOTS UP (HOT) FOR 5 -30 SECONDS THEN ENGINE STALLS. CAN'T RESTART OR STALLS IN THE MIDDLE OF DRIVING. HAS HAPPENED STATIONERY, IN MOTION, TURNING, FREEWAY AND CITY STREETS. ALSO CAN HAS HAPPENED ALL 4 SEASONS: FALL,, SPRING, SUMMER AND WINTER. HAS BEEN HAPPENING FOR 2 YEARS AND NO DEALERSHIP CAN FIND OUT WHAT'S WRONG.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- DERRY, NH
BACK UP CAMERA DOES NOT WORK SCREEN KEEPS GOING BLACK WITH MESSAGE SERVICE NOT AVAILABLE. BEEN OVER A WEEK SINCE LAST WORKED. BEEN GOING ON AND OFF SINCE BOUGHT THIS CAR. NOT BEING ABLE TO SEE IS SAFETY
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- SHELBY TWP, MI
THE FRONT STABILIZER BAR END LINKS HAD TO BE REPLACED AFTER 25000 MILES. THIS VEHICLE IS ABOUT 2.5 YEARS OLD. THE WORK ORDER SAYS REPLACE FRONT SWAY BAR LINKS. ISN'T THAT A BIT EARLY TO BE REPLACING LINKS LIKE THIS. THE CAR IS A DAILY DRIVE AND DOES NOT GO OFF ROAD FOR ANYTHING. THE CAR WAS MAKING A RATTLING NOISE WHEN I BROUGHT IT IN FOR SERVICE.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- HASTINGS, MI
EVER SINCE I HAVE OWNED THIS VEHICLE FROM MARCH 2018 WHEN DRIVING (IN MOTION) MY EMERGENCY BRAKE WILL COME ON AND SHUT ME DOWN, I HAVE HAD ENOUGH! YESTERDAY 5/4/2021 I WAS ALMOST HIT BY A SEMI BECAUSE OF THIS. JEEP HAS NOT ACKNOWLEDGED THIS ISSUE. CAR HAS BEEN BROUGHT IN TO DEALER MULTIPLE TIMES BUT I KEEP BEING TOLD THEY CANNOT RECREATE THE ISSUE ( AS IT IS SPARATIC).
Source: NHTSA WEB SITE -
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2018 JEEP COMPASS- BALTIMORE, MD
I BOUGHT MY JEEP BRAND NEW WITH ZERO MILES IN 2018 AND HAVE BEEN HAVING PROBLEMS WITH MY BACK UP CAMERA SINCE THEN. MY BACK UP CAMERA FOR MY JEEP RANDOMLY AND CONTINUOUSLY GOES BLACK. THIS CAN LAST A DAY OR UP TO A WEEK I AM WITHOUT A BACK UP CAMERA. JEEP HAS REPLACED THE RADIO TWICE AND HAVE REPLACE THE CAMERA ITSELF ONCE. I'VE TAKEN MY CAR TO GET SERVICE FOR BACK UP CAMERA TO JEEP MULTIPLE TIMES. THE LAST TIME I WAS AT JEEP THEY REPLACED MY RADIO AND IT HASN'T BEEN A MONTH YET AND MY BACK UP CAMERA IS NOT WORKING THE SCREEN IS BLACK. TODAY IS MONDAY, MAY 3 AND I HAVE BEEN WITHOUT A BACK UP CAMERA SINCE FRIDAY APRIL 30TH. I DO NOT FEEL SAFE DRIVING THIS CAR.I HAVE VIDEO PROOF EVERY TIME THE BACKUP CAMERA GOES OUT BUT I'VE ATTACHED A PICTURE OF THE BLACK SCREEN.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- WHITESTONE, NY
SINCE I BOUGHT THE CAR IS HAVING PROBLEM WITH THE OIL I SENT TO THE PLACE WHERE I BOUGHT THEY SAID IS ALL CARS 2018 JEEP COMPASS HAVING A PROBLEM WITH THE OIL NEED TO BE CHANGE EVERY 1000 MILE (IT DOES IT COUPLE OF TIMES) WHEN I DRIVE THE CAR ON HIGHWAYS OR ON THE ROAD CAR BEGAN TO SLOW DOWN IN ITS OWN, THEN I HAVE MANUALLY RESTART THE VEHICLE AFTER A FEW MINUTES, STARTS NORMALLY
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- AMBOY, IL
I HAVE A 2018 JEEP COMPASS LATITUDE AND ON NUMEROUS OCCASIONS HAVE HAD THE CAR STALL AT RED LIGHTS WHEN SHUTTING OFF FROM BRAKING, WHEN RELEASING MY FOOT FROM THE BRAKE THE CAR FAILED TO ACCELERATE WITH OTHER VEHICLES BEHIND ME. IN THESE INSTANCES I HAVE HAD TO PUT MY CAR IN PARK AND THEN POWER IT OFF AND RESTART IT AS THE QUICKEST FIX. THIS HAS ALSO HAPPENED TO ME IN DRIVE THRUS WHILE STOPPING TO PAY AND AT STOP SIGNS, ALL DOING THE SAME THING AFTER BRAKING AND THE AUTOMATIC START/STOP ENGAGING. THE OTHER ISSUE I HAVE HAD HAS OCCURED WHILE DRIVING DOWN THE ROAD/HIGHWAY. THIS HAS HAPPENED TO ME THREE TIMES NOW. IN ONE INSTANCE I WAS GOING 30 MPH AND MY CAR JUST STOPPED ACCELERATING AND THE POWER STIRRING NO LONGER WOULD WORK, THE SCREEN DISPLAYED A MESSAGE SAYING TO PUT MY VEHICLE IN PARK AND THAT MY VEHICLE NEEDED TO BE STARTED BEFORE IT COULD BE SHIFTED AND THE D SHOWN ON MY DASH WAS BLINKING. WHEN THE CAR STARTED TO SLOW I TRIED TO PULL OVER, BUT MY POWER STIRRING WOULDN'T WORK AND I WAS FROCED TO STAY IN THE MIDDLE OF THE ROAD. ANOTHER TIME I WAS TRUNING A CORNER AT A RED LIGHT AND IN THE PROCESS OF THE TURN GOING AROUND 15 MPH MY CAR DASH SHOWED THE SAME MESSAGE AND PERFORMED THE SAME WAY WITH NO POWER STIRRING. THE THIRD TIME I WAS GOING 55 MPH DOWN A HIGHWAY AND THE CAR DID THE SAME THING. IN EACH OF THESE INSTANCES I PUT MY CAR IN PARK, PRESSED THE BREAK AND THE START BUTTON AND THE CAR DID NOT START, ON THE SECOND TIME IT DID NOT START AS WELL AND SOUNDED AS IF MY CAR WAS NOT GOING TO START AT ALL AND STALLED LIKE THE BATTERY WAS DEAD, WHICH IT CLEARLY WAS NOT. EVENTUALLY THE CAR STARTS AND I COULD THEN SHIFT TO DRIVE AND PROCEED AS NORMAL. THIS IS NOT OKAY THOUGH, AND EXTREMELY DANGEROUS. MY CAR IS NOT VERY OLD AND DOES NOT HAVE A LOT OF MILES ON IT AT THE TIMES THESE OCCURED I WAS AT 31,000- 36,000 MILES.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- TANGENT, OR
ON N/B I5 BETWEEN ALBANY AND SALEM OREGON, TRAVELING WITH THE CRUISE CONTROL SET AT 73MPH, THE VEHICLE BEGAN ABRUPTLY BRAKING ON IT'S OWN. IN A MATTER OF SECONDS THE VEHICLE WENT FROM 73MPH TO APPROXIMATELY 45MPH, AND HARD/FAST ENOUGH TO LOCK THE SEAT BELT. THE VEHICLE WAS THEN PULLED OFF THE HIGHWAY, TURNED BACK ON/OFF AGAIN, AND DRIVEN TO THE DESTINATION WITHOUT ISSUES. LUCKILY THE INCIDENT HAPPENED AT ABOUT 430AM AND THERE WAS NO TRAFFIC. HAD THERE BEEN TRAFFIC A COLLISION WOULD'VE BEEN IMMINENT AND UNAVOIDABLE.
Source: NHTSA WEB SITE -
2018 JEEP COMPASS- MIAMI, FL
THIS VEHICLE HAS BEEN NOTHING BUT PROBLEMS SINCE I'VE MADE THE PURCHASE. THE VEHICLE RANDOMLY JERKS. I MAINTAIN THE VEHICLE REGULARLY IT CONSTANTLY SHOWS THAT AN OIL CHANGE IS NEEDED. NOW THE CHECK ENGINE LIGHT COMES ON AND THE VEHICLE WONT DRIVE OVER 20-30 MPH. I HAVE TO COMPLETELY TURN THE CAR OFF THEN RESTART IT FOR IT WORK. THE JERKING OF THE VEHICLE IS ENOUGH TO PUSH YOU FORWARD WITH FORCE. I'VE BEEN TO JEEP AND HAVE YET TO HAVE THE ISSUE RESOLVED. THIS IS SO UNSAFE BECAUSE IT HAPPENS IN THE MIDDLE OF DRIVING ITS TO THE POINT I'M AFRAID TO TAKE THE EXPRESSWAY IN FEAR ILL GET IN A ACCIDENT.
Source: NHTSA WEB SITE