2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - REVERE, MA

    THE CAR STOPPED (COMPLETELY) SHUT OFF WHILE I WAS DRIVING ON THE HIGHWAY. THERE WAS NO WARNING, NOTHING. JUST SHUT OFF WHILE I WAS GOING 55+

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - MERIDEN, CT

    MERGING ONTO THE HIGHWAY THE CAR SUDDENLY TURNED OFF AND THE PARKING BRAKE ENGAGED. I WAS ABLE TO PUT ON HAZARDS BUT MY VEHICLE WAS STOPPED ON AN ON RAMP AND WOULDN'T START UP RIGHT AWAY. LOOKING INTO THE PROBLEM A LITTLE MORE AFTER I WAS ABLE TO GET HOME, THIS CAR IS KNOWN TO HAVE AN EXCESSIVE OIL CONSUMPTION ISSUE. I CHANGED MY OIL MYSELF 4 MONTHS AGO AND AM WORKING FROM HOME, THERE HAS BEEN MINIMAL DRIVING. WHEN I CHECKED THE OIL, IT BARELY REACHED THE DIPSTICK. CALLED THE DEALERSHIP AND ASKED WHAT JEEP IS DOING ABOUT THIS PROBLEM, THE RESPONSE WAS TO BRING MY CAR IN FOR AN OIL CHANGE (WHICH IT DOESN'T NEED) AND TO BRING THE CAR BACK EVERY 500 MILES FOR AN OIL CONSUMPTION TEST. THAT IS ALL JEEP IS DOING ABOUT THIS PROBLEM. THERE IS NO WARNING THAT YOUR OIL IS LOW, YOUR CAR WILL JUST TURN OFF IN THE MIDDLE OF DRIVING IT. EXTREMELY TERRIFYING.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - COLLINSVILLE, OK

    I STARTED MY CAR LIKE NORMAL AND REVERSED AND DROVE FORWARD DOWN STREET. I NOTICED THE CAR KEPT MAKING JOLTING MOTIONS. I CAME TO A STOP SIGN AND AS I BEGAN TO TAKE OFF AND WAS IN THE ROADWAY THE PARKING BRAKE ENGAGED AND THE BRAKE AND GAS PEDALS LOCKED UP AND THE CAR SLOWLY CAME TO A STOP. I PUT THE CAR IN PARK AND TRIED TO DISENGAGE THE PARKING BRAKE. IT TURNED OFF BUT THE BRAKE AND GAS PEDALS WERE STILL JAMMED. I TURNED THE CAR OFF AND LET IT SIT FOR A MINUTE AND PRESSED THE POWER BUTTON TO TRY AND RESTART THE CAR. IT STARTED MAKING A NOISE AS IF THE BATTERY WAS DEAD AND SHUT BACK OFF. I LET IT SIT FOR A BIT LONGER AND TRIED AGAIN. THIS TIME IT DID THE SAME THING BUT EVENTUALLY TURNED ON. I THEN PUT THE CAR IN DRIVE AND PROCEEDED TO PRESS ON THE GAS TO SEE IF IT WOULD MOVE FORWARD. IT DID BUT HAPPENED AGAIN AT THE NEXT INTERSECTION I HAD TO STOP AT. EVERY TIME THIS WOULD OCCUR IT WOULD NUDGE FORWARD JUST ENOUGH FOR ME TO BE IN THE INTERSECTION AND IT WOULD TAKE A COUPLE TRIES TO GET THE CAR TO RESTART IN ORDER TO MOVE. THIS PROBLEM CONTINUED AND FINALLY A LIGHT POPPED UP THAT SAID "OIL PRESSURE LOW" SO I CHECKED THE OIL AND IT WAS JUST ABOUT EMPTY. I HAD JUST HAD THE OIL THE OIL CHANGED A COUPLE WEEKS BEFORE SO THE OIL SHOULD NOT HAVE BEEN ANYWHERE NEAR EMPTY. I REPLACED THE OIL AND THE PROBLEM STOPPED. I HAVE BEEN MAKING SURE TO CHECK OIL DAILY AND REPLACE AS NEEDED BUT NOW THE CAR IS JITTERY AT TIMES.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - SHELBY TWP, MI

    WHILE DRIVING 80 DOWN THE FREEWAY WITH CRUISE CONTROL ON, WHEN CRUISE CONTROL WAS TURNED OFF, IT THEN SHUT OFF MY POWER STEERING AND STABILITY CONTROL

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - CLIFFSIDE PARK, NJ

    TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE BATTERY POWER FAILED AND THE VEHICLE COULD NOT BE STARTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ENGLEWOOD CHRYSLER JEEP LOCATED AT 100 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP COMPASS
    - SAN DIEGO, CA

    CAR STALLED GOING DOWN THE FREEWAY WITHOUT WARNING, TAKEN TO DEALERSHIP AND WAS TOLD LOW ON OIL, OIL CHANGED AND NO WORD OF OIL CONSUMPTION PROBLEM, ASKED AND GOT AN OIL CONSUMPTION TEST AT DEALER TO WHICH THEY SAID 1 QUART PER 2000 MILES IS NORMAL. HAD INDEPENDENT OIL CONSUMPTION TEST DONE AT MASONS AUTOMOTIVE AND THE CAR IS BURNING 1 QUART OF OIL EVERY 747 MILES. NOW A RECALL TO REPROGRAM THE COMPUTER. THE CAR IS ALSO ON ITS 3RD SET OF BATTERIES DUE TO BATTERY FAILURE, BOTH BATTERIES HAD FAILED LEAVING US STRANDED AS THE BATTERIES FAIL INSTANTLY. DROVE THE CAR AND PARKED IT, CAME BACK LITTLE LATER AND THE CAR WON'T START ALL WARNING AND ERROR LIGHTS START FLASHING AND CAN'T STOP THEM, HAD TO TOW THE CAR TO THE DEALER

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - ANCHORAGE, AK

    MY 2018 JEEP COMPASS HAS HAD BOTH KEY FOBS DIE WITHIN 2 YEARS OF PURCHASE OF THE VEHICLE. THE MOST CONCERNING THING IS THAT MY VEHICLE WILL START AND I CAN DRIVE AND THEN MY CAR WILL SAY 'KEY FOB NOT DETECTED' AND I CAN NO LONGER DRIVE MY VEHICLE. THIS IS A GREAT FEATURE IF SOMEONE WHERE TRYING TO DRIVE AWAY WITH MY CAR, HOWEVER I AM DRIVING MY CAR AND I HAVE THEY KEYS INSIDE. THIS HAPPENS MORE FREQUENTLY IN THE WINTER MONTHS THAN THE SUMMER. IT APPEARS AS THOUGH THE WINTER COLD CAUSES THE BATTERY OF THE KEY FOB TO DRAIN OR NOT WORK PROPERLY. MY CAR WILL NOT START OR UNLOCK, THEN ONCE I AM ABLE TO UNLOCK THE VEHICLE IT HAS A DIFFICULT TIME DETECTING THE KEY FOB (EVEN WHEN FOLLOWING INSTRUCTION MANUAL SHOT A DEAD FOB). THE VEHICLE WILL EVENTUALLY DETECT THE FOB AND START. THEN ON MY DRIVE THE KEY FOB NEEDS TO BE ON THE DASH NEXT TO THE START ENGINE BUTTON SO I CAN DRIVE AND EVEN THEN IT CAN RESULT IN NOT BEING DETECTED AND STALLING THE VEHICLE. I FIND THIS A VERY CONCERNING ISSUE.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - KISSIMMEE, FL

    DRIVING AT NIGHT THE CAR STALLED OUT WITH NO WARNING LIGHT OR ANYTHING JUST COMPLETELY SHUT OFF TURNED IT BACK ON THEN DID IT AGAIN AND AGAIN LUCKILY I WAS ABLE TO GET HOME CAUSE I WASN'T VERY FAR THEN THE NEXT DAY TOOK IT TO THE DEALERSHIP. I WAS TOLD THAT THE CAR HAS AN ISSUE WITH OIL CONSUMPTION BUT I HAD DONE AN OIL CHANGE NOT EVEN 2000 MILES AGO AND I COULDN'T BELIEVE HOW THERE WAS NO WARNING I WAS LUCKY IT WAS AT NIGHT AND THERE WAS NOBODY AROUND DRIVING BEHIND ME AND NOW I'M WAITING 1500 MILES TO GET IT CHECKED OUT AGAIN AND IF IT DOES IT AGAIN THEY SAID I'LL GET A NEW ENGINE I HOPE THIS ISSUE GETS RESOLVED CAN'T BELIEVE THE QUALITY OF THESE CARS IS SO BAD

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - CARY, NC

    AT RANDOM ONCE THE VEHICLE IS CRANKED THE ODOMETER WILL BEGIN BLINKING AND NOT STOP UNTIL TURNED OFF. OUR CAR HAS BEEN RESET TWICE AND IT IS ONLY TEMPORARY. WAS TOLD THAT IT WAS A MOTHERBOARD THAT WAS 800$ TO REPLACE BUT IF CLEARING IT WORKS THEY WOULD CLEAR IT UNTIL IT BECAME AN ISSUE. WELL TO ME ITS AN ISSUE ON A TWO YEAR OLD CAR THAT THE MOTHERBOARD TO THE CAR ISN'T WORKING PROPERLY.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - CHAMPAIGN, IL

    STOP AT A STOP SIGN. I WENT TO PROCEED AND THE ENGINE TURNED OFF. TOOK ABOUT 2-3 MINS TO GET IT TO RESTART. THE STOP/START INDICATOR DISPLAYED FOR SERVICE ON THE SCREEN AND A YELLOW LIGHT WITH AN A POPPED ON AND THEN WENT OFF.

    Source: NHTSA WEB SITE