2009 JEEP COMPASS Complaints

View complaints related to 2009 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2009 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 JEEP COMPASS
    - WEST DEPTFORD, NJ

    THE DRAIN IN THE SUNROOF IS DEFECTIVE. THERE ARE A LOT OF COMPLAINTS ON THE INTERNET OF THIS PROBLEM. I CONSTANTLY "CLEAR THE DRAIN AS TOLD BY THE CAR DEALERSHIP" BUT THE DRAIN STILL LEAKS WHILE YOU ARE DRIVING AND THIS BECOMES A MAJOR DISTRACTION. THE WATER IS DRIPPING FROM MY OVERHEAD LIGHTS DOWN INTO MY GEAR SHIFTER. THIS IS A MAJOR DISTRACTION TO ME BECAUSE IT TAKES MY ATTENTION AWAY FROM MY DRIVING WHILE I AM FOCUSING ON TRYING TO STOP IT FROM LEAKING ALL OVER MECHANICS IN MY VEHICLE AND ALSO TRYING TO KEEP IT FROM SHORTING OUT MY ELECTRICAL SYSTEM. YOU CAN'T IGNORE IT BECAUSE IT IS RIGHT IN FRONT OF YOU DRIPPING WHILE YOU ARE DRIVING!

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS FWD
    - CHICAGO, IL

    CAR LOST POWER GOING ABOUT 50MPH ON 9/15/2014. I HAD CAR TOWED TO A CHRYSLER DEALERSHIP, BOBB AUTO GROUP (11009 WEST 133RD AVENUE, CEDAR LAKE, IN 46303). MECHANICS REPLACED THE CLUTCH KIT (PART# 5062150AE), CYLINDER (5273431AB), AND COVER (PART# 4884904AB). I PICKED UP THE CAR ON 9/19/2014, PAYING $1,284.47 FOR REPAIRS AND PARTS WERE WARRANTED FOR 12,000 MILES OR 2-YEARS. ON 11/17/2014 CAR LOST POWER WHILE DRIVING 40MPH. CALLED BOBB AUTO GROUP TO INFORM THEM AND GET HELP. SINCE I WAS IN CHICAGO THIS TIME THEY ADVISED TO TAKE TO THE NEAREST CHRYSLER/JEEP/DODGE DEALER SO THAT WARRANTY CAN BE HONORED AS IT SOUNDED TO THEM THAT THE PART THEY JUST INSTALLED FAILED. I HAD THE CAR TOWED TO SOUTH CHICAGO DODGE CHRYSLER JEEP RAM (7340 SOUTH WESTERN AVENUE, CHICAGO, IL 60636) FOR SERVICE WORK. ON 11/18/2014 I RECEIVED A CALL FROM MECHANIC AND HE INFORMED ME THAT THE CLUTCH WAS THE ISSUE, HOWEVER, IN THEIR OPINION THE PART FAILED DUE TO "DRIVER ABUSE" AND NOT A PART DEFECT OR INSTALLATION ERROR AND NO WARRANTY WILL BE HONORED. THE ORIGINAL MECHANIC AT BOBB AUTO GROUP DID NOT AGREE WITH THE ASSESSMENT AND EVEN STATED THAT WE COULD NOT HAVE CAUSED THE DAMAGE IN SUCH A SHORT TIME. HE SAID THAT WE SHOULD CALL CHRYSLER LLC AND HAVE THEM REVIEW THE CASE AND FORCE THE DEALER TO DO REPAIRS UNDER WARRANTY. THE AREA MANAGER FOR CHICAGO HAD PICTURES OF THE DAMAGE SENT TO THEM AND THEY NOT ONLY AGREED THAT THE WARRANTY WILL NOT BE HONORED BUT ALSO FLAGGED MY VIN NATIONWIDE TO PREVENT OTHER DEALERS FROM WARRANTY WORK. THROUGH MY OWN RESEARCH, AND SPEAKING TO OTHER MECHANICS THAT WORK FOR OTHER CHRYSLER DEALERS AND OTHERWISE, I HAVE COME TO THE UNDERSTANDING THAT "DRIVER ABUSE" WOULD HAVE BEEN IMPOSSIBLE IN SUCH A SHORT TIME AND ALSO LESS THAN 2K MILES. I FEEL THAT A PART OR VEHICLE DEFECT IS BEING COVERED UP AND/OR REPAIR FRAUD IS OCCURRING AT SOUTH CHICAGO DODGE CHRYSLER JEEP RAM. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS 4X4
    - FINLAYSON, MN

    1) WATER LEAKS THROUGH THE INTERIOR LIGHTS (NEAR SUNROOF PANEL). WATERSPOTS ALSO ON ROOF. I AM WORRIED THAT I'LL GET AN ELECTROCUTION AT SOME POINT IF I USE MY INTERIOR LIGHTS AFTER IT HAS RAINED/SNOWED. ALL OPTIONS ARE FACTORY. 2) CLUTCH/TRANSMISSION/ENGINE NEED TO BE REPLACED AT 49,000. THIS IS A MANUAL, AND SHOULD NOT NEED TO BE REPLACED THIS SOON. WHEN YOU REMOVE THE OIL CAP, THERE IS COMPRESSION IN THE TANK. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE REPLACED ASAP. UNFORTUNATELY, THE ONLY WAY TO DO THIS IS GET A NEW ENGINE (OR REBUILD EXISTING.) THIS IS COMPLETELY UNSAFE AND UNWARRANTED FOR A VEHICLE SO "NEW". DUE TO BEING A SUBSEQUENT OWNER, THIS IS NOT COVERED UNDER THE LIFETIME POWERTRAIN WARRANTY PROVIDED BY CHRYSLER/JEEP. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS
    - WACO, TX

    NEW TIRES AT 36000, AND BREAKS AND WAS TOLD FRONT TIE ROD NEED REPLACEMENT. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS
    - CABO ROJO, PR

    I HAD A TERRIBLE ACCIDENT. HIT THREE HARD OBJECTS,KNOCKING DOWN A TREE. THE AIRBAG SAFETY AND SEATBELT SYSTEM FAILED TO WORK, STRANGE THING, THE DRIVER SEAT DID NOT WORK AND THE PASSENGER EMPTY SEAT DID. THE JEEP WAS TOTAL. THE ROOTS OF THE TREE GOT INTO THE CABIN AN. BROKE MY FACE ALSO HURT MY SPINE. THE JEEP COMPASS WAS SOLD BY INSURANCE AND THE AIRBAG SYSTEM EXCEPT THE SIDE CURTAIN (THAT NEVER CAME OUT) WERE NOT SOLD. THE INSURANCE CLAIMS THAT THE SOLD THE CAR BECAUSE THEY HAD IT AND I ASKED WHY IF IT WAS TOTAL(?) AND THE AIRBAG SYSTEM IS OBVIOUSLY NOT WORKING. CHRYSLER CLAIMS THAT I DESTROYED THE EVIDENCE AND THEY COULD NOT EXAMINED THE JEEP COMPASS. I HAD A SPECIALIST DO A COSTLY EXAMINATION WHICH DECLARED THE FAILURE OF THE SYSTEM. IF THEY SOLD IT IN THE THREE DAYS AT THE JUNK YARD THEN THERE IS A PERSON OUT THERE WITH THEIR LIFE AT RISK. CHRYSLER HAS BEEN CRUEL TO ME AND ITS' LAWYERS. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS
    - HATHAWAY PINES, CA

    MY 2009 JEEP COMPASS OVERHEATS ON LONG TRIPS. IT DOES A HIGH PITCHED WHINING NOISE AND THEN IT SLOWS DOWN TO 40 MPH AND WILL NOT ALLOW YOU TO GO FASTER. THIS IS VERY BAD WHEN YOU ARE ON INTERSTATE 5 WITH NO WAY TO PULL OVER AND GRANDCHILDREN IN THE CAR. VERY DANGEROUS. THIS HAS HAPPENED 3 TIMES. I TOOK IT TO THE DEALERSHIP YESTERDAY AND THEY FOUND "NOTHING WRONG". THEY COULD NOT "DUPLICATE" THE PROBLEM WHICH I TOLD THEM OF COURSE THEY CAN'T DUPLICATE IT THEY AREN'T TRAVELING ON A LONG TRIP. I GOOGLED IT AND I SEE THAT IT IS A KNOWN PROBLEM WITH THE JEEP COMPASS THAT THE DEALERSHIPS ARE NOT ACKNOWLEDGING. IT HAS TO DO WITH THE CVT TRANSMISSION AND CAN NOT BE FIXED. THESE CARS NEED TO BE RECALLED BEFORE SOMEONE DIES OR IS INJURED. *JS

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS 4X4
    - COTTAGE GROVE, OR

    THE LOW TIRE PRESSURE WARNING LIGHT ON THE DASH COMES ON CONTINUALLY ON THIS VEHICLE; EVEN WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. AS AN EXAMPLE, I JUST HAD NEW TIRES INSTALLED, ALL WERE SET TO THE MANUFACTURER'S RECOMMENDED TIRE INFLATION PRESSURE, AND WITHIN HOURS OF LEAVING THE TIRE SHOP, THE LOW TIRE PRESSURE WARNING LIGHT BEGAN COMING ON. IT COMES ON CONTINUALLY. THERE WILL BE PERIODS WHEN IT DOES NOT ILLUMINATE AND OTHER PERIODS WHEN IT ILLUMINATES EVERY FEW MINUTES. THIS IS NOT ONLY AGGRAVATING BUT IT IS A SAFETY CONCERN. WHEN A RED WARNING LIGHT CONTINUALLY ILLUMINATES ON THE DASH, YOUR ATTENTION IS CONSTANTLY DRAWN AWAY FROM THE ROAD TO THE DASHBOARD DISPLAY. THIS IS A NON-FUNCTIONING WARNING LIGHT AND CHRYSLER NEEDS TO ADDRESS THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS 4X4
    - SYRACUSE, NY

    I HAVE HAD MY VEHICLE SINCE 2010 AND HAD CONCERNS THAT I HAD SENT TO THE ATTORNEY GENERALS OFFICE LESS THAN A YEAR AFTER I PURCHASED THE VEHICLE AND NOTHING WAS DONE. I'VE HAD THE INTERIOR AND EXTERIOR PANEL GO OUT WHILE DRIVING AND HAD TO USE EASY CARE WHICH I PURCHASED WHEN I PURCHASED THE VEHICLE. I'VE RECENTLY HAVE BEEN AFFECTED AGAIN WITH SOME VERY CONCERNING ISSUES THAT THIS VEHICLE HAVE DISPLAYED AND THAT THE SUNROOF LEAKS THROUGH THE INTERIOR LIGHTS AND I'M SCARED THAT I MAY GET ELECTROCUTED BECAUSE MY INTERIOR PANEL HAVE MALFUNCTIONED WHICH WAS FIXED BUT THEY HAD NO CLUE AS TO WHY THIS HAD HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS
    - ENGLISH, IN

    VEHICLE BEGAN MAKING A NOISE IN THE FRONT AT LOW SPEED, WHEN BACKING AT LOW SPEED AND SLIGHT FRONT VIBRATION AT NORMAL DRIVING SPEED. VEHICLE HAS BEEN MAINTAINED AT MANUFACTURER'S RECOMMENDATIONS AND DRIVEN AT NORMALLY EXPECTED CONDITIONS, NEVER INVOLVED IN ACCIDENT OR MISHAP CAUSING PROBLEMS WITH FAILED PARTS SUCH AS BEING DRIVEN INTO A DITCH, ETC. TIRES WERE REPLACED AT AROUND 45,000 MILES. INSPECTION AT DEALER SHOWED BOTH LOWER BALL JOINTS FAILED INSPECTION AND THE TIRES WERE "ABNORMALLY WORN" AT LESS THAN 20,000 MILES OF USAGE. MECHANIC AND SERVICE MANAGER EXPLAINED THAT VEHICLE WAS TOO DANGEROUS TO DRIVE SINCE THERE WAS A RISK OF THE FRONT WHEELS SHEARING OR BREAKING OFF DUE TO THE CONDITION OF THE BALL JOINTS.I HAD THE REPAIR COMPLETED IMMEDIATELY AT A COST OF $833.01. WHEN RESEARCHING AUTO PARTS ONLINE I HAVE FOUND THAT REPLACEMENT PARTS ARE AVAILABLE AS OEM AT AROUND THE COST THE DEALER CHARGED ME OR A "PROBLEM FIXER" PART WAS AVAILABLE FOR AN ADDITIONAL COST. THIS PROBLEM FIXER PART WAS A GREASABLE BALL JOINT AND THE OEM AS WELL AS THE FACTORY ORIGINAL PARTS ARE NOT GREASABLE. IT SEEMS THAT THE PART MANUFACTURERS IF NOT THE AUTOMAKER IS WELL AWARE THAT A NON-GREASABLE BALL JOINT IS A BUILT IN DEFECT AS WELL AS A SAFETY HAZARD. THE VEHICLE DID NOT SEEM TO HAVE A HANDLING OR DRIVING ISSUE, ONLY AN ANNOYING AND OCCASIONAL NOISE AND SLIGHT VIBRATION AND AT LESS THAN 55,000 GENTLY DRIVEN AND CAREFUL MILES IT WAS NEVER THOUGHT THAT THERE COULD HAVE BEEN ANY POTENTIAL SAFETY HAZARD WITH THIS VEHICLE. I DO NOT BELIEVE THAT SUCH A VITAL PART SHOULD FAIL SO RELATIVELY EARLY WITHOUT ABUSE OR INCIDENT TO CAUSE IT TO FAIL. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP COMPASS
    - PORT CHARLOTT , FL

    TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED THE DEALER AND THE FAILURE WAS LOCATED AT THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM). THE FAILURE MILEAGE WAS 24,852 AND THE CURRENT MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE