2014 JEEP COMPASS Complaints

View complaints related to 2014 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2014 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 JEEP COMPASS
    - Cypress , TX

    While driving on the freeway the AHR headrest deployed causing my head to be pushed forward. There was not an accident and the road was smooth. There was no reason for the headrest to deploy.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Paramus, NJ

    driving vehicle and a torrential down pour of water came out of the front interior light which is located at the windshield . The water fell onto the entire entire of the car onto me driving and almost caused an accident as I was shocked and surprised. I have a sunroof in this vehicle and in researching it find that prior lawsuits have been filed and won. Jeep is aware of this and does not inform the buyers instead ignores it. I researched and saw that the drainage tubes were too small and tend to clog up and Jeep does not inform the customer of this. When researching further this has happened over and over and no recall has ever been started. I could have died or severely injured other, Brought it to Jeeps attention and they stated we do not start recall that is up to the US government(arrogance of a supervisor) They refused to tell me who to report this to and told me to do the research myself If line is recorded it occurred11/03/2021 at app 3:10 . I paid. approximately 920.00 for the repairs where the Jeep shop left 7 inches of water on my carpeting and drivers seat. Corporate stated my problem and to deal with Jeep repair shop If prior lawsuits were won on this every one is aware of this why is a recall not done to help the consumer and Jeep made to notify their customers to have maintenance done on drain tubes. Please help [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Las Vegas, NV

    The activated headrest on the passenger side popped out randomly. The headrest is supposed to come out during a collision only. Researching this issue I have found that this is a common problem. This is obviously a safety problem as the spontaneous release could cause neck injuries, or in the case of an accident it may not work as intended. There was no warning of this in advance. The car is available for inspection, but I am now concerned for anyone riding in the passenger seat. I believe the same mechanism is on the drivers side also, so this may be an issue for that side also.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Portsmouth, VA

    The contact owns a 2014 Jeep Compass. The contact stated while driving 60 MPH, the warning message "Automatic Transmission overheating " appeared on the instrument panel and the vehicle began to stall. The contact was able to veer to the side of the road and turned off the vehicle for a short period. The contact stated as she restarted the vehicle, she was able to drive to her destination. The vehicle was taken to the dealer who diagnosed that the automatic transmission system was overheating, and the thermostat needed to be replaced. The contact stated the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that they could not provide further assistance and advised the contact to turn off the vehicle whenever the failure reoccurred so the vehicle could cool off. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 JEEP COMPASS
    - East Palo Alto, CA

    My car has a recall. I take my car to the dealership to fix the problem. But still the same problem from the same recall 2 or 3 times already. My car has been taking care in the dealership with not cost . But my big concern is why the same problem for the recall is coming back over and over. I also lost time when I take my car to the dealership even a full week. With no transportation and also always worry to go back again with the same issue . Is anyone can help me with this problem. Thank you

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Edgewood, MD

    While driving home from work one day I heard a loud sound like a gun. The headrest to the passenger seat just deployed on its own. Took it to my mechanic to be corrected and he said it couldn't be reset the clip or a pin must have broke. Then on Wednesday July 28th I got a warning light on my dashboard pertaining to airbags. Puts fear in me because I need to know that my airbags are there for me if needed. C&H AUTO CARE is aware of the problems with my vehicle. They are located in Joppa Maryland.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - Lake Hopatcong, NJ

    I was driving at a normal speed and out of no where my head rest popped out so hard. It hit the back of my head and I almost got into an accident. It scared the living daylight out of me. I thought someone hit me from behind or that I got into an accident. There was no warning for this at all. I am very scared to drive my vehicle now. My neck does hurt at the moment, but no serious injury.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - CONROE, TX

    THE ENGINE KEEPS STALLING HAS STALLED WHILE IM DRIVING. HAVE TAKEN IT TO THE MECHANIC AND THE PROBLEM CONTINUES. IM AFRAID THAT IM GOING TO HAVE A WRECK.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - CORPUS CHRISTI, TX

    PASSENGER HEADREST DEPLOYED WITHOUT PROVOCATION WHILE SITTING IN A DRIVEWAY.CLIPS BROKEN SO CANNOT RESET.

    Source: NHTSA WEB SITE
  • 2014 JEEP COMPASS
    - LIVERPOOL, NY

    MY ANTI-LOCK BRAKE SYSTEM FAULT INDICATOR, STABILITY CONTROL INDICATOR AND 4 WHEEL DRIVE (WITH EXCLAMATION POINT) INDICATOR ARE ON WHEN ENGINE STARTS. WITHIN 15 SECONDS OF ME DRIVING, ALL INDICATOR LIGHTS BRIEFLY TURN OFF. THAT IS FOLLOWED BY A ~5 SECONDS OF MY CAR STALLING WITH THE STABILITY CONTROL INDICATOR BLINKING. SHORTLY AFTER, ALL LIGHTS TURN BACK ON. THIS IS AN ONGOING ISSUE THAT I HAVE TESTED MULTIPLE TIMES OVER THE COURSE OF A WEEK. I AM WORRIED TO TAKE MY CAR OUTSIDE OF MY NEIGHBORHOOD AND BELIEVE IT IS AN ISSUE CAUSED BY THE VEHICLE AS OPPOSED TO SELF-INFLICTED. NOTE: I HAVE REPLACED THE BATTERY AND THE ISSUE REMAINS. THE VEHICLE HAS JUST UNDER 75,000 MILES.

    Source: NHTSA WEB SITE