2018 JEEP COMPASS Complaints

Randomly high temperature warning light comes on dash which causes car to immediately shut off. After a complete stop you are able to restart car. All obvious cooling components fine. This happens often and random putting occupants in serious danger of collision. Has happened on highway and in middle of intersection making a turn. This false warning causing car shutdown happens 5-8 times a month.

-Infotainment/Radio failure. Not available for inspection: its whereabouts are unknown to this driver-has been given to Jeep/Mopar. -Backup camera intermittently working: Would freeze up while the car was actively in reverse. While driving (vehicle in forward) backup camera would turn on & show footage of the car in reverse from much earlier in the day (>7 minutes have passed since reversing the car). Safety risk to self/others as the back up camera was inoperable while in reverse. -Radio remained on despite the car being off, driver & passenger entering & exiting multiple times, locking/unlocking the car, etc. It stayed on 18 minutes before this driver shut it off manually. Safety risk to self/others as the car battery was at risk of being drained despite the car being off. -Problem was diagnosed & radio replaced by Jeep dealership. -No inspection by police or insurance. Radio was replaced before it could produce real safety events -No warnings available/applicable. Problem began intermittently & then became a daily issue.

Car turn off while driving on the freeway, all dashlights come on ( 4WD, service engine, transmission service, ABS, crash detector, high voltage, battery voltage, etc) the car has 79k miles

UNKNOWN Vehicle dashboard dinged and text on the screen alerted me that the temperature of the coolant was too high or overheated. The vehicle immediately stopped accelerating. Before I could properly engage my blinker and pull off the roadway in a safe manner, the vehicle resumed normal operating status and temperatures read normal. This has happened over 5x, speed driven during each event varying from 28-65. Weather was mild, two events occurring in winter months with temps no more than 45 F. Coolant was checked and appeared to be at normal levels following the latest event. The roadway conditions, traffic rules and conditions of overall transportation system when this alert disengages driver's ability to control speed of vehicle put driver and passengers at risk of being rear ended by traffic traveling in the same direction from behind. Especially in South Dakota, the place of for owner and driver of this JEEP Compass, where large pick up trucks hauling livestock or other ag products and semi trucks hauling general trailer loads are commonplace.

The contact owns a 2018 Jeep Compass. The contact stated that while driving 55 MPH, the vehicle briefly started shaking violently, before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle initially failed to restart. After waiting approximately one hour, the vehicle was able to restart but operated under reduced power, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the powertrain control module wiring harness. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,478.

Headlights work intermittently. Driver side comes on but passenger side doesn’t or vise versa. Also sometimes neither come on. No warning messages or anything. Yes the jeep dealership saw the issue with the lights and so did an independent mechanic.

Shifting assembly failed. When the service center went to order it, it was heavily backordered (meaning many people with this Make / Model experiencing the same failure at the same time). Service center showed me that a thin rubber gasket is all that failed … it is no more substantial than a rubber washer you put in a water hose). Why a $500 part for a $0.50 failure? (Perhaps that is the service center taking advantage.) But even still why would Jeep put such a cheap part in such a critical location where it can break and become dislodged and result in you losing control of your vehicle drive train? Something feels very wrong about this.

The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact reported that the rearview camera display was intermittently blank, and no image was visible. The contact stated that occasionally the image froze and was not properly displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

The contact owns a 2018 Jeep Compass. The contact stated that intermittently, while driving 60 MPH on the highway uphill, the vehicle suddenly lunged forward and backward. The vehicle failed to respond when the accelerator pedal was depressed or released. The contact stated that the engine revved high. The vehicle was stopped and began to shake. The driver was able to pull over safely. The vehicle was restarted, and the malfunction, transmission, and service engine warning lights were illuminated. The message “START/STOP not Available” was displayed. The contact called the local dealer, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was called, but the phone hung up, and the automatic system confirmed there was no recall coverage. The contact attempted to use the website, but there was an error with the submission. The failure mileage was approximately 37,000.

The infotainment screen is delaminating, which seems to be an extremely common issue in this model year along with other models and years that use the same screen. The delaminating causes numerous issues including poor visibility and ghost touches on the screen which can easily distract the driver as their radio changes stations randomly, messes with the navigation, adjusts the fans, and many other functions that are controlled with the screen. As of right now, I have not brought the car into the dealership specifically for this issue as so many other individuals are reporting the same problem in numerous forums.