2022 JEEP COMPASS Complaints

The only way to adjust the advanced driver assistance systems (ADSA) in my 2022 compass is VIA a defective radio that continually resets as per Mopar Case number [XXX] from August 2023. according to the bulletin this was supposed to have been fixed via a software update in the 4th quarter of 2023. repeated calls to the mopar wave 800-334-9200 only to be disconnected as soon as i give them the case number 4 times today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am having a persistent issue with this vehicle involving the lane keep assist and pedestrian collision sensor. This issue has been present since purchasing the vehicle in December of 2021. I have had it in to two separate dealers a total of 6 times with no solution yet. The issue occurs when traveling down the road above 35 with the active lane assist enabled. Intermittently the vehicle will act as if there is a significant steering misalignment and the vehicle will attempt to pull you out of your lane into other lanes and you have to fight the steering assist in order to not depart your lane. Some times with the issue the car will throw a code stating "Active Lane Management (ALM) Unavailable Service Required" and turn the ALM off. The dash light will stay illuminated until the next key cycle and then disappear. The other issue with this system occurs when taking a 90 degree turn. The vehicle will throw the same error message and turn off the ALM and intermittently with also disable the pedestrian collision avoidance system which will remain off until I go into the settings and turn it back on. The dealerships have replaced the BCM, Steering Wheel, and Steering Wheel control module. There have been no actual solutions provided and this issue remains active. I do not want this to cause an accident one day when the issue occurs and the driver is unable to correct the vehicles mistake.

The start/stop has been an ongoing issue for awhile now. It's been to the dealer multiple times for this issue. The vehicle will sometimes just stop while moving or will not start at a light. Each time requires the vehicle being placed in park, turning off the vehicle, restarting the vehicle, and releasing the parking brake and finally shifting into gear. This is dangerous to have this happening in traffic. Jeep seems to not care about these concerns.

I am writing to express my disappointment and frustration with my 2022 Jeep Compass. I purchased my Jeep Feb 2023. In May 2024 my issues started and have not stopped or been able to be diagnosed by 2 different dealers after 4 times of them having my car. My check engine light started and then the non stop issues with the center screen and dashboard flashing on and off. The screens change showing all errors and warnings.c The radio shuts off whenever it wants. Now the car shuts off when it wants. First time I was at a stop sign, it turned off and would not go back on for almost 2 minutes. The 2nd time I was yielding and it shut down. I had to put the car in park and hit the ignition button a few times before it started. On 1 visit I was told that the mechanic did a computer update but I had to let him take it home that night. When I refused I was told to come get it and they didn't touch it. On the last visit which was 10 days I was told there is nothing wrong with my car. Jeep called me 2 days later and stated "maybe they would give me a small discount for a new one" As a loyal Jeep customer, I expect better service and prompt resolution of the significant safety issues.

While stopped at a traffic light, I went to accelerate when the light turned green. The vehicle turns off to save gas when it is at a standstill and will power up when the brake is released. Today at the light I went to release from the brake and it would not move. Instead it started I had to turn on again. Which it took several times before it would start. Cars were behind me and one almost hit me due to the light being green and I was just sitting there.

The contact owns a 2022 Jeep Compass. The contact stated that while attempting to turn the steering wheel, there was an abnormal vibration with a clicking sound coming from the steering column. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the steering column had failed and needed to be replaced. The vehicle was repaired. The failure persisted. The vehicle was taken to another dealer, Envision CDJR West Covina (298 N Azusa Ave, West Covina, CA 91791) who diagnosed that the steering rack had failed and needed to be replaced. The steering rack was replaced; however, the failure persisted. The vehicle was returned to the dealer who diagnosed that the steering rack had failed again and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 11,963.

Major down shifting hesitation when slowing down and then trying to accelerate. Very noticeable and dangerous when slowing down and turning. The hesitation is also noticeable when starting to go up an incline and trying to accelerate. In cruise control there is a delay when going up an incline the set speed will go down 3 MPH before shifting hard. Transmission also when shifting from forward to reverse or reverse to forward will engage then pop out of gear for a few seconds then engage again. During normal operation there is no popping out of gear. The dealer has applied three software updates with no improvement to the shifting problems.

I purchased a 2022 jeep Compass in April of 2024. In the past few weeks the jeep has had a reoccurring issue. Issue is when at a stop, message appears saying "Coolant Temperature to High", the Jeep will beep flash that message, coolant temp gauge will jump to the top then down to the bottom and the vehicle will shut its self off, and check engine light will be solid but the "coolant" message will go away. Along with this, the auto start/stop feature (when at a stop vehicle shuts its self off and electronics run of aux battery, then when brake peddle is released vehicle starts up and power is back on the main battery) has not been functioning, I assume this happened around the time off the first coolant message a few weeks back. While drive I h

The contact owns a 2022 Jeep Compass. The contact stated that the automatic braking system failed to turn off. While driving 65 MPH on the highway, a plastic bag flew across the vehicle, and the vehicle abruptly stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 21.

I am not sure what is going on but my compass will stall out while at a complete stop and put the car into the parking brake… thus causing user have to turn off the car in the middle of traffic and restart to drive again. This has happened four times & has been in the shop 3 times and jeeps refuses to pay for it, or replace it although it is still in warranty