2014 JEEP COMPASS Complaints
View complaints related to 2014 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2014 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP COMPASS- DALLAS, TX
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE BEGIN TO SHUDDER BACK AND FORTH. THE CONTACT WAS ABLE TO PULL OVER AND STOP THE VEHICLE AND BEGAN TO SMELL BURNING WIRES INSIDE OF THE VEHICLE. THE CONTACT STATED THEY STARTED SEEING SMOKE COMING THRU THE VENT INSIDE OF THE VEHICLE. THE CONTACT EXIT OUT OF THE VEHICLE AND NOTICE FIRE COMING FROM UNDERNEATH THE FRONT HOOD. THE CONTACT STATED A PERSON CAME WITH A FIRE EXTINGUISHER TO TRY TO PUT OUT THE FIRE BUT WAS NOT SUCCESSFUL. THE FIRE DEPARTMENT DID ARRIVE TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THERE WAS NO WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS NOT TOWED BUT LEFT AT THE SCENE. THE VEHICLE WAS NOT INSPECTED, DIAGNOSED OR REPAIRED. THE CONTACT DID CALL LOCAL DEALER ENNIS FORD, INC. (900 I-45, ENNIS, TX 75119 PHONE: (877) 890-8768) WHO INFORM THE CONTACT TO REACH OUT TO THEIR INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- SUPPLY, NC
MULTIPLE ISSUES WITH THROTTLE BODY RESULTING IN A LOSS OF POWER AND CONTROL OF VEHICLE. BACK IN 2017, I HAD AN ISSUE WITH THE CAR JERKING, CUTTING OUT, AND LOSING POWER. TOOK CAR TO A JEEP DEALERSHIP AND THROTTLE BODY HAD TO BE REPLACED. AGAIN DURING THE SUMMER OF 2020, VEHICLE STARTED LOSING ABILITY TO CONSISTENTLY ACCELERATE. CAR BEGAN JERKING, CUTTING OUT, AND LOSING POWER ON THE ROADS AND HIGHWAY. THE VEHICLE THROTTLE LIGHT, STABILITY TRACTION CONTROL, AND ENGINE LIGHT ILLUMINATED. DEALERSHIP CONFIRMED THROTTLE NEEDS TO BE REPLACED AGAIN. REPORTED TO JEEP CORPORATE OFFICE WITH NO RESOLUTION. SEVERE SAFETY ISSUE. JEEP DOESN'T CARE AND IS CLAIMING NO RESPONSIBILITY UNTIL A RECALL HAS TO BE ISSUED.
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- LIVE OAK, FL
ON MARCH 4, WHILE VEHICLE WAS IN WARM-UP PHASE AT HOME, IN IDLE, A SHARP SNAP WAS HEARD (LATER DISCOVERED WAS THE ELECTRONIC THROTTLE BODY), THEN VEHICLE SET TWO CODES (P0171, P2173), AND IMMEDIATELY WENT INTO LIMP MODE (TRACTION CONTROL OFF, THROTTLE BODY REDUCED POWER, ABS FOR SLOWING VEHICLE IF BEING DRIVEN ABOVE SLOWER SPEEDS FOR LIMP MODE). WE WERE ON A SCHEDULE, SO VEHICLE WAS SHUT OFF IMMEDIATELY AND WE USED OUR OTHER VEHICLE FOR TRANSPORT. BOTH CODES WERE RESEARCHED TO DETERMINE BEST REPAIR METHODS. SINCE THE P0171 WAS A REPEAT CODE, AND THE P2173 WAS AN UNFAMILIAR SAE CODE NOT NORMALLY USED ON MY PREVIOUS VEHICLES, A COMPLETE DISASSEMBLY OF THE INTAKE WAS WARRANTED. I AM MECHANICALLY COMPETENT DUE TO TRAINING AND EXPERIENCE AND KNOW MY OWN LIMITS OF COMPETENCY AND TOOLS FOR REPAIR. HERE ARE THE BASICS FOR REFERENCE OF WHAT WAS FOUND. 1. THE PCV VALVE (MULTIAIRE) HAD FAILED AT THE INTERNAL PINTLE, AND WAS ALLOWING CRANKCASE AIR/OIL TO ENTER THE INTAKE AT TOO HIGH A VOLUME. IT WAS REPLACED. THE MAP SENSOR SET THE P2173 CODE, THEN FAILED DUE TO OIL INTRUSION AND WAS REPLACED. THE RAPID SNAPPING OF THE THROTTLE BODY UNDER PRESSURE UNCALIBRATED THE INTERNAL THROTTLE POSITION SENSORS, AND COULD NOT MAINTAIN PROPER POSITION WAS REPLACED. THE INTAKE MANIFOLD (NEWER DESIGN FOR THE 2.0L I4 WITHOUT THE FLAPPER CONTROLS JUST GUIDE VEINS FOR THE INTAKE AIR) MAIN GASKET HAD SHRUNK IN THE PLASTIC INTAKE SEAT CHANNEL AND WAS ALLOWING OUTSIDE AIR (P0171) TO SEEP PAST THE GASKET ON THE LOWER LIP OF THE GASKET, AND WAS ALSO NOT SEALING BETWEEN THE CYLINDERS (GASES WERE TRANSFERRING BETWEEN THE CYLINDERS). THE THROTTLE BODY GASKET WAS PRISTINE. DURING REPAIR, PRESSURE TESTED INTAKE FOR LEAKS, AND TUBES AND LINES FOR CRACKS. READING SAE CODE P2173 WAS DETERMINED THAT CODE AND SUBSEQUENT LIMP MODE WAS DESIGNED TO PREVENT DAMAGE TO THE PLASTIC INTAKE MANIFOLD. IT WORKED.*DT CONSUMER STATED THE REASON FOR GASKET NOT SEALING, BLOW BY-GASES FROM ONE CYLINDER TO ANOTHER. CYLINDER HEAD WAS CHECK AND PLASTIC INTAKE FOR WARPING, THE
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- HAHNVILLE, LA
IN THE SUMMER OF 2019 I STARTED A SUMMER JOB TO EARN A LITTLE CASH FOR COLLEGE. AROUND 3-4 WEEKS WHEN I GOT THE CAR. I WENT TO WORK AND ARRIVED FOR 4:30 AM, BECAUSE I WORK WITH MY MOM AND THAT IS WHEN SHE STARTS WORK. FOR ME I START WORK AT 5:00 AM SO I SIT IN THE CAR FOR 30 MINS JUST LISTENING TO MUSIC. AROUND THAT TIME I SUDDENLY HEAR A POP NOISE AND MY HEAD WAS PUSHED FORWARD WITH A DECENT AMOUNT OF FORCE THAT I STARTED HAVING A HEADACHE. I LOOKED AROUND TO SEE IF A CAR HAD HIT ME, BUT I SAW NO CAR IN MOTION AROUND ME AT ALL. THAT'S WHEN I SAW THAT MY HEADREST WAS POPPED OUT AND WAS CONFUSED AS TO WHY. I STILL CONTINUED TO GO TO WORK WITH A HEADACHE AFTERWARDS.*DT CONSUMER STATED HEADSET WAS REPLACED.*JB
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- PLAINFIELD, IL
WHILE DRIVING ON A BUSY STREET, THE ENGINE LOST POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON, MY VEHICLE THEN LOSES ABILITY TO ACCELERATE. A COUPLE OF WEEKS PASS BY WITH MY CAR BEING FINE AND THEN IT HAPPENS AGAIN EXCEPT THIS TIME MY CAR WONT START BACK AT ALL. TOOK IT TO A MECHANIC WHERE I PAID FOR TOWING. VEHICLE WAS LIMP AND WANTED TO STALL. NOW HAVE TO PAY FOR NEW SPARK PLUGS AND THROTTLE BODY REPLACEMENT. MECHANIC SAID THIS IS A COMMON SAFETY HAZARD ISSUE WITH JEEPS AND THIS THROTTLE BODY NEEDS TO BE ON RECALL ALREADY.
Source: NHTSA WEB SITE -
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2014 JEEP COMPASS- WELLSTON, OK
I HAVE A 2014 KEEP COMPASS WITH A 2.0L ENGINE AND FOR SOME TIME NOW IT HAS BEEN STALLING OUT REALLY BAD AND ALSO HAS PROBLEMS WITH WANTING TO START BUT TODAY ON DECEMBER THE 9TH AT ABOUT 5:30PM OR SO I WAS DRIVING DOWN THE INTERSTATE AT A HIGH SPEED OF ABOUT 80MPH WHEN I HAD NOTICED MY CAR WAS TRYING TO GET KINDA HOT SO I TURNED MY HEATER ON TO SEE IF THAT WOULD DROP THE TEMPERATURE GAUGE DOWN ANY WHICH MIND YOU IT DID NOT BUT INSTEAD I LOST ALL ENGINE POWER AND ALSO ACCELERATION AS WELL AND WHEN I WOULD GIVE GAS IT WOULD NOT DO ANYTHING BUT RISE MY RPMS TO EXTREMELY HIGH LEVEL SO THE ONLY THING I KNEW TO DO WAS GET IT OFF OF THE ROAD AS QUICKLY AS POSSIBLE. WHAT'S CONCERNING ME THOUGH IS THAT THEIR IS A RECALL ON MY CAR BUT WITH A 2.4L ENGINE NOT THE 2.0L BUT WHEN I WAS READING THE RECALL FOR SAID ENGINE TYPE THE EXACT SAME SYMPTOMS APPLIED TO WHAT MY CAR DID TODAY SO I'M WONDERING IF THAT RECALL SHOULD BE APPLIED TO THE 2.0L ENGINES AS WELL.
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- MARYSVILLE, CA
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL CLICKING SOUND DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE RADIATOR, CROSS MEMBER, FRONT END, AIR CONDITIONING CONDUCTOR, BLEND DOOR ACTUATOR AND BOLTS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KIRKWOOD AUTOWORX (7321 ROSEVILLE RD #9, SACRAMENTO, CA 95842) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- HONOLULU, HI
I WAS DRIVING 35MH WHEN PASSENGER SIDE HEADREST DEPLOYED FORWARD FOR NO REASON. NOW I AM VERY WORRIED THE DRIVER'S SIDE COULD DEPLOY FORWARD WHILE DRIVING AND RESULTING IN AN ACCIDENT.
Source: NHTSA WEB SITE -
2014 JEEP COMPASS- GARDEN GROVE, CA
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND BACK TO DRIVE AND DROVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM LOCATED AT 16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY, SPARK PLUGS AND ACCELERATOR PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,629.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 JEEP COMPASS- FRIEDENS, PA
HAD GOT VEHICLE FROM A USED CAR DEALERSHIP TRANSMISSION FAILED 1 MONTH AFTER THEY REPLACED TRANSMISSION AT NO COST NOW AFTER 14000 MILES TRANSMISSION MAKING NOISES AGAIN A MANUAL TRANSMISSION SHOULD LAST MORE THAN 14000 MILES
Source: NHTSA WEB SITE