2015 JEEP COMPASS Complaints

THE RIGHT FRONT PASSENGER HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN USE. THE PLASTIC RETAINER CLIPS ARE BROKEN AND IT CAN NOT BE FIXED. THIS IS A SAFETY ISSUES THAT HAS BEEN DOCUMENTED REPEATEDLY ON JEEP FORUM SO IT IS A MANUFACTURING PROBLEM. JEEP NEEDS TO REPLACE THIS FREE OF CHARGE AS IT DEPLOYED ON ITS OWN WHILE THE CAR WAS PARKED AND NOT IN USE

OCT. 2019, DRIVING ON HIGHWAY, ACCELERATION AND SPEED EFFECTED, LOSE OF POWER. AFTER EXITING HIGHWAY, STOPPED AT RED LIGHT. CAR TOOK TWO MINUTES TO ACCELERATE FROM 0 TO 30, CHUGGING, ROUGH RUNNING. STOPPED, TURNED OFF IGNITION. RESTARTED AND RAN NORMAL FROM 10 MINUTES, THEN PROBLEM REPEATED THREE OTHER TIMES. IN SHOP, THEY REPLACED AND INTAKE SENSOR AND OUTPUT SPEED SHAFT SENSOR. COST ME $300+ AND THE OUTPUT SENSORY INSTALLED DID NOT WORK, HAD TO REPLACE IT WITH ANOTHER BEFORE CAR RAN RIGHT. CAR TIED UP FOR FOUR DAYS. I AM GIVING UP ON JEEP, POOR QUALITY, FREQUENT REPAIRS. THIS PROBLEM ON THE HIGHWAY PUT MY SAFETY AT RISK NOT BEING ABLE TO CONTROL SPEED AND SUDDENLY DECELERATING IN FRONT OF FOLLOWING TRAFFIC.

I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS. I'VE SEEN OTHER COMPLAINTS ABOUT THIS PROBLEM ONLINE. WHEN I TEST DROVE MY CAR, THE AIRBAG LIGHT TURNED ON. THE SALES GUYS SAID IT WAS A DEFECT AND WOULD GET FIXED. WELL, THAT NEVER HAPPENED AND I WENT BACK TO THE DEALERSHIP THREE TIMES AND AFTER THEY GAVE ME A HARD TIME, I GAVE UP. I EMAILED CHRYSLER, CALLED THEM, NOTHING! I WILL NEVER BUY A JEEP AGAIN. HORRIBLE CUSTOMER SERVICE. THE AIR BAG LIGHT DINGS AND GOES ON AND OFF SPORADICALLY AND IT'S BEEN LIKE THIS SINCE 2015. IF I GET INTO A CRASH AND THIS LIGHT IS ON, I'M AFRAID THE AIRBAG WILL NOT RELEASE. THERE WILL BE A LAWSUIT REGARDLESS IF I'M DEAD OR NOT! I GUESS YOU WON'T REACT UNTIL SOMEONE GETS INTO AN ACCIDENT? MEANWHILE, WEHAE TO LIVE WITH THE CONSTANT DING, DING, DING! JEEP COMPASS AIRBAG WARNING LIGHT. IF THIS LIGHT STAYS ILLUMINATED AFTER THE ENGINE HAS STARTED IT SIGNALS THAT THERE IS A FAULT WITHIN THE AIRBAG MODULE AND YOU ARE NO LONGER BEING OFFERED THE SAFETY IN THE WAY YOUR JEEP WAS DESIGNED TO. YOU SHOULD GET THIS CHECKED OUT AS SOON AS POSSIBLE BY YOUR LOCAL GARAGE. UNFORTUNATELY AT THIS TIME WE DO NOT STOCK ANY TOOLS WHICH ARE SUITABLE TO DIAGNOSE THE JEEP AIRBAG SYSTEM, AND BUYING THESE TOOLS YOURSELF CAN BE VERY EXPENSIVE. HTTP://WWW.CARPROBLEMZOO.COM/JEEP/COMPASS/AIR-BAG-LIGHT-ON-PROBLEMS.PHP HTTP://WWW.ARFC.ORG/COMPLAINTS/2015/JEEP/COMPASS/AIR_BAGS/PROBLEM.ASPX LETTER TO AND FROM CHRYSLER. RE: CHRYSLER GROUP LLC CUSTOMER ASSISTANCE ([XXX]) CUSTOMERASSIST WED 1/6/2016 2:31 PM DEAR [XXX], THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER REGARDING YOUR COMPASS. OUR RECORDS SHOW THAT YOU HAVE CONTACTED US BY TELEPHONE AND WE ARE CURRENTLY ADDRESSING YOUR CONCERN. WE HAVE UPDATED YOUR FILE TO REFLECT THE LATEST INFORMATION YOU PROVIDED IN THE EMAIL MESSAGE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE MADE A LOUD SCREECHING SOUND WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WHERE THE BRAKES WERE REPLACED. SOON AFTER THE VEHICLE WAS REPAIRED, THE FAILURE OCCURRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS LISTED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,710.

2015 JEEP COMPASS LATITUDE 4X4 WITH A 2.4L ENGINE AND AUTOMATIC TRANSMISSION. THE VEHICLE ONLY HAS 80,000 MILES ON IT. ABOUT A WEEK AGO WE WERE DRIVING DOWN THE ROAD IN OUR NEIGHBORHOOD WHEN THE CAR WENT INTO LIMP MODE, NO POWER TO THE WHEELS AND THE ENGING STARTED CHUGGING. CAME TO A COMPLETE STOP AND THE RPM'S WERE AT 1500 AT IDLE. CHECK ENGINE LIGHT, THROTTLE CONTROL LIGHT, ABS, AND TRACTION CONTROL LIGHT TURNED ON. I SHUT OFF THE ENGINE AND WAITED A COUPLE SECONDS AND TURNED IT BACK ON. ALL THE LIGHTS TURNED OFF AND THE VEHICLE SEEMED FINE. I DROVE IT HOME AND HOOKED UP MY SCAN TOOL AND THERE WERE NO CODES SO I HAD NO IDEA WHAT TO LOOK FOR. TWO DAYS LATER WE WERE DRIVING DOWN THE HIGHWAY AND IT HAPPENED AGAIN IN A CONSTRUCTION ZONE WITH NO SHOULDER AND NO EXIT! THE CAR WOULD NOT ACCELERATE AND CHUGGED TO A STOP, HAD TO HOLD UP TRAFFIC TO TURN THE CAR OFF AND BACK ON TO GET MOVING AGAIN. TWO MILES LATER IT HAPPENED AND WE HAD A SHOULDER TO PULL OVER ONTO. I STOPPED THE CAR AND TRIED TO SCAN THE ENGINE AND AGAIN NO CODES BUT THE DASH WAS LIT UP LIKE A CHRISTMAS TREE. AFTER TURNING IT BACK ON THE CAR WAS STUCK IN LIMP MODE AND WOULD NOT MOVE. HAD TO HAVE IT TOWED TO THE SHOP. AFTER THROWING A BUNCH OF MONEY AT IT WE FINALLY FOUND IT WAS A FAULTY THROTTLE BODY. THE PEDAL SENSOR AND THE THROTTLE BODY WERE NOT COMMUNICATING. IT COST US $719.67 TO HAVE IT FIXED NOT TO MENTION THE TOW.

WHEN RIDING CITY STREETS OR HIGHWAY ENGINE SOMETIMES JERK AND STALLS. NO WARNING AND NO LIGHTS. THIS HAS HAPPEN OVER 10 TIMES IN THE LAST FIVE MONTHS. CRANKSHAFT SENSOR WAS REPLACED AUGUST 2018 DUE TO ENGINE STALLING AND WOULDN'T CRANK.

ROUGH IDLE, SPOTTY ACCELERATION, REMOTE START CUTS OUT, ENGINE LIGHT, EBS LIGHT, THROTTLE CONTROL LIGHT ALL COME ON, HIGHER RPM THIS ISSUE SOUNDS LIKE MULTIPLE OTHERS THAT PEOPLE HAVE HAD, BUT THERE'S NO RECALL FOR MY VIN?. THE ATTACHED DESCRIPTION FROM ANOTHER PERSON IS EXACTLY WHAT IS HAPPENING TO MINE. MY VEHICLE HAS 62500 MILES.

CHECK ENGINE LIGHT CAME ON,THROTTLE CONTROL LIGHT STARTS FLASHING, TRACTION CONTROL LIGHT STARTS FLASHING, REMOTE START CUTS OUT. IDLE BECOMES IRREGULAR AND VEHICLE RUNS ROUGH TO NOT BEING ABLE TO ACCELERATE BUT WILL IDLE IN PARK AT OVER 2000 RMPS. VEHICLE ONLY HAS BARELY 19000 MILES. IT HAD TO BE TOWED TO DEALERSHIP.

I ONLY HAVE 25,000 MILES ON MY 2015 JEEP COMPASS AND AM NOW BEING TOLD BY THE DEALERSHIP THAT I NEED MY THROTTLE BODY REPLACED AND THE CONNECTORS TO BE REWIRED. IT SEEMS TO BE A TREND HERE. HOW IS THIS NOT A RECALL? CAR WON'T ACCELERATE WHEN IT IS COLD OUTSIDE, AND MY THROTTLE SENSOR AND ENGINE LIGHT ARE ON. DEALERSHIP WANTS OVER $1000 FOR REPAIR, AND IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I LIVE IN A HIGHLY POPULATED AREA, AND IT IS SO DANGEROUS WHEN YOUR CAR WON'T ACCELERATE DURING HEAVY TRAFFIC. THERE HAVE BEEN SEVERAL OCCASIONS WHERE I AM FORCED TO PULL INTO A PARKING LOT UNTIL THE CAR WILL GO AGAIN. DEFINITELY COULD HAVE CAUSED A CRASH OR INCIDENT.

CAR STALLS\STOPS WHILE DRIVING WHETHER DRIVING STRAIGHT OR MAKING TURNS. VERY DANGEROUS.