2020 JEEP COMPASS Complaints

engine shutting off at highway speed, loss of acceleration at highway speeds and shutting down and not restarting at stop signs or stop lights.

On several occasions, when idling in traffic, the engine stalls and the parking brake engages. On another occasion when stopping at a stop sign, the parking brake engaged while vehicle engine still on and the steering wheel would not turn, nor would the gas pedal move the car in any direction. On 1/3/24, the vehicle stalled, was cranked up, and would not go faster than 5 mph. The vehicle was turned off, the engine rested for approximately 5 minutes, it cranked and was driven to a Jeep dealership that date. The safety of myself and others was put at risk when sitting in traffic and the engine stalled and parking brake engaged. There have been no warning lamps or messages to indicate any problem with the vehicle. This could have led to serious accidents. The vehicle was dropped at a Jeep dealership two weeks ago (01/03/2024) but it has not been inspected as of yet. When the vehicle parking brake engaged and vehicle would not move in any direction, the police was called to help get the vehicle started. Insurance has also been informed of the issues with the vehicle, and a case has been opened. The last occurrence happened on 1/3/24, and that is the date the vehicle was taken to a Jeep dealership and left with the service department. The issues started approximately two weeks prior, was reported to a Jeep dealership, but the closest dealership had no openings to inspect vehicle. Thus, it was taken to a Jeep dealership over an hour away.

Dashboard illuminates’Coolant Temp High’. Vehicle shuts down and usually restarts itself. Was happening only when vehicle is first started & put into reverse. Has now occurred at more frequent, but random times such as when driving at approximately 45 mph as well as when slowing & making a right turn. On one occasion starter acted stuck & vehicle had to manually be shut down & restarted. No accident has occurred, but given more traffic, it’s definitely possible. Since this only lasts a couple seconds, I’ve got no more info to have the dealer look at it. Fluid levels are as they should be & there is no obvious pattern to when it may occur.

2020 Jeep compass shuts off randomly while driving in traffic and sometimes will not start back up after. Says the coolant temperature is too high but the temperature is fine. Car is a danger to Public safety and is one of many that is experiencing the issue.

When driving my vehicle coolant temp will go up and a message appears on the dash “coolant temp high”. If I am going fast enough my vehicle will slightly stall go a second and then the coolant temp will return to normal and I can continue driving, however if I am going slow when this occurs, my vehicle completely stalls and when I press on the accelerator it acts as if I have no gas. I have to put my car in park, turn it off, and then turn it back on for it to drive normal again. This has happened numerous times since I have bought my vehicle brand new off the lot in 2020. I am concerned as it could cause an accident while driving for myself and others on the road. I have taken it to a handful of different dealerships and have had a couple of things replaced on it, based on guestimations as when they test my vehicle, nothing comes up as wrong or out of the ordinary on it.

The UConnect screen is not functioning correctly. It started as discoloration on the left 1/3 of the screen, impacting all screens including backup camera. Now 2/3 of the screen is impacted, sometimes going entirely black, sometimes moving lines, sometimes just distorted. The backup camera impact is a safety concern. The navigation is not viewable when in this state. Many of the car’s controls are not accessible when the screen goes out completely. A simple google search of uconnect screen issues yields many results for the Jeep, Ram, Dodge vehicles - this appears to be malfunction on the manufacturer’s end. The consumer should not be held accountable for replacing this part in order to drive safely. This is an ongoing issue.

The contact owns a 2020 Jeep Compass. The contact stated that while at the traffic light, the auto Stop-Start feature turned off the engine; however, the engine failed to restart. The message "Stop-Start Unavailable" was displayed. The contact restarted the vehicle and manually disengaged the auto Stop-Start feature. The vehicle was taken to the dealer, where the cause of the failure could not be determined. Additionally, the check engine warning light was illuminated. The contact stated while driving 45-50 MPH, the vehicle stalled inadvertently. The message "Coolant Overheating" was displayed. The contact veered to the side of the road, turned off, and restarted the vehicle; however, the failure recurred while driving. The contact stated that the vehicle failed to start the following day. The vehicle was towed to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

On October 28, 2023 I was making a turn at a major intersection and a coolant temperature high warning flashed on the dash display and the power to the vehicle shut down. Luckily this happened when it was not overly busy as I could have been killed by cross traffic as I was making a turn. At no time did the vehicle overheat and all that had to be done was to restart the vehicle to reset the error. If this had happened on the highway this could have caused a major accident as when the power goes out like this the steering locks.

The contact owns a 2020 Jeep Compass. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 40,000.

Vehicle experience a dashboard message stating “High Coolant Temperature” or “Coolant Temperature Too High” followed by an immediate engine shutdown.” it happens while I'm driving or at a idle.