2018 JEEP COMPASS Complaints

View complaints related to 2018 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2018 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 JEEP COMPASS
    - Fort Myers , FL

    When my oil gets low, my car shuts off in the middle of the highway. Also, when I turn my wheels, it's making a very loud clicking noise.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Wood Dale, IL

    So I know there was a recall for this year make and model and engine type and even before I knew about this recall I noticed this jeep is burning oil like crazy I have to get an oil change sometimes under every 3,000 miles and its bad I take it to my oil change place they tell me it shouldnt be burning this much oil. I called Jeep to try to see if they could fix it and they are not acknowledging the issue even though there is a recall for this issue in the past they are not adding my VIN for some reason in the recall and my jeep is still under warranty. Please assist in getting my jeep compass added to this recall so they can remediate the safety issue. I will be driving sometimes on the highway and the cheap just stops on me because of this issue. I have two young children and it is very dangerous at times to drive like that. The Carfax can show how often I am taking my Jeep to an oil change so it is not that I am the issue and just not getting oil changes. This has been happening since i purchased the jeep.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Cary, NC

    The car's dashboard will periodically show all the lights and indicate that the car will stop. In some cases, the car does stop, and you lose power steering. When we brought it into the dealership in early April 2024, they cleared the codes and indicated that start/stop relay may need to be replaced. A few weeks later, the same thing happened and the dealership repaired the start/stop relay. Since then, the lights will periodically come on and turning it off eventually clears the codes. May 18, 2025, it happened again. On the radio, it showed P2AF5. We brought it to the dealership and while there were 30-40 codes that were showing (some active and some stored), the P2AF5 code didn't display. The dealership cleared all the codes in hopes that it would only turn on the code that caused all the other codes. No new codes displayed. They offered no further diagnostic suggestions and said to bring it back if it occurs again. Because losing power steering while driving is a safety hazard and because a lot of people on various sites indicate they have similar problems due to the start/stop relay, I want to report this issue in hopes that you can find a pattern and determine a fix.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Flint, MI

    My start/stop system stopped working suddenly and it jerks forward almost stalling as it accelerates and decelerates. The radio glitches and flips between settings at a fast pace. It randomly loses power when accelerating and traction control flashes on dashboard. The check engine light came on for a few days then went off.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - newport, MI

    Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Castle rock, CO

    My car will stop while I’m driving, stall and tell me to put in park. It also stalls in the middle of the road saying “stop safely your cars about to shut off” on the odometer. I’ve almost been in two accidents with my [XXX] because of this! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Modesto, CA

    The contact owns a 2018 Jeep Compass. The contact stated while driving at approximately 35 MPH, the vehicle was losing motive power. The contact stated the message that "Engine Overheating" was displayed with an audible chime coming from the vehicle. The vehicle stalled and the contact pulled off the roadway. The contact stated that after several attempts the vehicle restarted with the same message displayed on the instrument panel. The contact had taken the vehicle to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like two previous failures where the engine was replaced. The contact stated that the engine replacements were covered under Technical Service Bulletin Number: 09-003-23 (Engine and Engine Cooling). The contact informed the dealer about the TSB and was informed by the dealer responded that the engine could be replaced but the contact had to pay out-of-pocket. The manufacturer had been attempted to be contacted but there was no response. The failure mileage was approximately 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JEEP COMPASS
    - Loxahatchee, FL

    Theres a few issues with this car Im a mechanic and ive done some research on this vehicle there are multiple safety concerns including the engine for the 2.4L losing power while trying to accelerate, the abs system failing and electrical system throwing codes up that aren't actually an issue. I feel the whole car needs to be reassessed from the engine transmission all sensors and the brake system. There is a lot of issues with the new motor that was put in, including an issue with the 2.4L motor which is the oil pump housing causing the vehicle to stall and to lose power while accelerating. This is a major safety concern and could kill someone. Please fix it.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - Maple Grove, MN

    My infotainment screen did this (pictures) while I was driving. Not sure what caused this or anything. It tends to fix itself after a few minutes, but other days it does the same thing. Doesn't work then fixes itself. No warning lamps popped up. The component has not been inspected by anyone yet. I have not brought it to the dealer yet for them to recreate the problem. I have not seen a TSB on it. Since the screen does this, it is very concerning for people who use the backup camera religiously as they could run into a person in the parking of a grocery store. Now that I am aware of the problem, I make sure to take extra caution to look when backing up.

    Source: NHTSA WEB SITE
  • 2018 JEEP COMPASS
    - hickory, NC

    Sunroof exploded outwards while driving, took no damage from debris or flying objects.

    Source: NHTSA WEB SITE