2019 JEEP COMPASS Complaints

View complaints related to 2019 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2019 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 JEEP COMPASS
    - Clinton Township, MI

    The contact owns a 2019 Jeep Compass. The contact stated that while idling at a red traffic light, the Auto START/STOP system engaged, causing the parking brake to erroneously engage. The contact released the brake pedal, and the vehicle failed to respond as needed. The contact restarted the vehicle for the vehicle to respond as needed. The Auto START/STOP warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated while at a green traffic light, the parking brake unexpectedly engaged, and the vehicle failed to move. The contact restarted the vehicle, depressed the brake pedal, and released the parking brake. The manufacturer was not contacted. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JEEP COMPASS
    - Surrey, ND

    I was driving my 2019 Jeep Compass Trailhawk and had just started to accelerate when my car showed a warning light for "High Coolant Temp." The car subsequently lost all engine power and immediately initiated my parking brake. The car was stopped in the middle of the roadway, posing a serious danger risk to myself and other drivers. Had this occurred 30 more feet, I would've been in the middle of a railway crossing. After a few seconds, the temperature indicator returned to normal, though the car still had no power. I had to restart my car two times, then the issue was temporarily resolved and I was able to drive back to my house.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Shelton, CT

    The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the message that the electric parking brake was engaged, and to depress the brake pedal and to push the Push to Start button was displayed. The vehicle then stalled. The contact stated that upon depressing the brake pedal and pushing the Push to Start button, the vehicle responded as needed. Additionally, the contact stated that the instrument panel lights, and the instrument cluster had become inoperable while driving. The contact stated that upon turning off and restarting the vehicle, the instrument panel lights, and the instrument cluster became operable. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that there was no failure was found. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JEEP COMPASS
    - Philadelphia, PA

    I came to a stop for a red light at a hazardous intersection, and waited for the green arrow for my left turn. When the green arrow came I attempted to accelerate but the brakes locked and subsequently the vehicle began drifting into oncoming traffic. I lost power steering. I managed to stop it after getting out of the intersection by throwing the gear into park. The parking brake seemed to have been engaged by the stop/start system. Subsequent research on this issue revealed this is a recurring issue and especially with 2019 Compass, and people have experienced the stop start stalling their cars in highway traffic at speeds of 65 m.p.h. Obviously, this is a severe life threatening defect. Because this happened on a weekend, the mechanics have not yet evaluated the vehicle. Please have Jeep held accountable.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Raymore, MO

    Every 3000 to 5000 miles the car jerks like the transmission is slipping, the coolant temperature warning sign comes on, and the car shuts off while driving. No warranty will fix the issue and it is very unsafe to have your car shut off while on the highway driving 70mph. This has happened several times. Jeep dealer will not fix

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Standish, ME

    The contact owns a 2019 Jeep Compass. The contact stated that on several occasions while in reverse(R), the display screen failed to produce an image. The vehicle was taken to a dealer where it was diagnosed that the main and AUX battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JEEP COMPASS
    - Riverview, FL

    The steering gear has failed and is making a popping noise every time you steer to the left or right. The steering gear has been recalled for certain models but not all, my car has the exact same issue but its not listed on the recall. This problem could lead to loss of steering and a crash per the Safety Recall V99/NHTSA 19V-637. The car has been inspected by a Jeep dealer and they confirmed the steering gear is the problem. The symptoms have been present for at least a year, and has been getting worse. I am concerned for my safety and I do not have to means to pay for this repair.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Cantonment, FL

    Stop/start stalling and shutting down at intersection. When lifting foot off the brake, vehicle may start up again just briefly but then stalls out. The vehicle has been stuck in traffic, at high risk for an accident. I have been successful in restarting the vehicle thus far to resume driving. Behavior can occur multiple times a day or once a week but it has been present for >2 yrs. Problem has been reported and inspected by local dealership but, per the dealership, unable to replicate on demand. Solution provided has been to replace both batteries but remedy is short lived. Dashboard error: Auto Stop/Start Not Ready/Unavailable . This error appears after the engine stop/start stalls and engine shutdown but goes away when car is restarted

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Charlotte, NC

    The UConnect screen that comes with the Jeep Compass purchased and many other Jeep models during this time period has an apparent systematic lifetime problem. The vehicle has less that 40K miles on it and the screen started to appear discolored with lines distorting the images a couple of months ago, and would get progressively worse as the car heated up. The screen has gotten progressively worse to the point where it now does not display anything after ~30 seconds of being in the car. We are bringing the vehicle to a Jeep dealer today, but from looking online this seems like a very prevalent issue with Jeep Compasses and Jeep models. Without the screen, several safety features and namely the requirement of a backup camera display are completely unavailable.

    Source: NHTSA WEB SITE
  • 2019 JEEP COMPASS
    - Shafter , CA

    I Just left the dealer regarding a wiper related recall and my wipers continue to malfunction. They turn on intermittently. When I slow down and then begin to accelerate the wiper system turns on. I have video after leaving the dealership that performed the recall. *I'm not able to upload video here. Also note: The recall was out during covid, which at the time I could not take in, and 1-2 years after covid aftermath, I forget about any letters for a recall. Had I done the recall repair then I might not be having this issue which may have progressed and now I'm out of warranty (?) I just don't think it's fair. The recall is wiper related. How can they not offer to fix it 100%. Had the recall not addressed "wiper" malfunction then I could see not arguing. I believe this recall is related somehow. Is it a safety concern? You bet it is. My engine power flickers. I could be in a risky situation crash and now Chrysler- Jeep risks a multi million dollar law suit. I have video. Who can I send this to?

    Source: NHTSA WEB SITE