2007 JEEP COMPASS Complaints

REPLACED FRONT TIE RODS, SWAY BAR LINKS AND PASSENGER SIDE CONTROL ARM 1 YEAR AGO. NOTICED LOTS OF NOISE AND VIBRATION COMING FROM UNDER THE FRONT OF THE CAR. BROUGHT IT TO THE DEALER WAS TOLD IT NEEDED DRIVER SIDE CONTROL ARM AND REAR CONTROL ARMS BUT THE CROSS MEMBER AND SUB FRAME WERE SO RUSTED OUT HE TOLD ME THAT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE EVEN WITH NEW PARTS. THE COST OF REPLACING THE CROSS MEMBER AND SUB FRAME WOULD MORE THAN EXCEED THE VALUE OF THE VEHICLE

WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.

"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!

CAR STALLS AFTER FILLING TANK EVERY TIME. RUNS ROUGH THEN STALLS AND POWER STEERING CUTS OUT, LOCKS UP ON THE ROAD. WHEN RESTARTED IT STALLS AGAIN SEVERAL TIMES. VERY DANGEROUS ON THE HIGHWAY IN A HEAVY TRAFFIC.

THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!

OUR 2007 JEEP COMPASS HAS BEEN STALLING COMPLETELY (ENGINE SHUTS OFF) SHORTLY AFTER WE FILL UP THE GAS TANK. THIS ISSUE HAS BEEN OCCURRING FOR AROUND ONE YEAR. IT HAS HAPPENED WHILE DRIVING OR STOPPED AT A TRAFFIC LIGHT, LESS THAN A MILE FROM THE GAS STATION, USUALLY WITHIN A FEW MINUTES OF PUMPING THE GAS. WE FEAR FILLING UP THE TANK TO THE TOP BECAUSE THE CAR HAS STALLED IN LANES OF TRAFFIC. IN THE BETTER CASES, IT STALLS AT A RED LIGHT. THIS IS A DANGEROUS SITUATION. WE WERE ENCOURAGED TO FILE THIS REPORT AFTER CORRESPONDING ONLINE WITH OTHER JEEP OWNERS WHO EXPERIENCED THIS EXACT SAME ISSUE.

THE CAR STALLS AND CUTS OFF AFTER FILLING THE TANK ALL THE WAY. IF NOT COMPLETELY FULL CAR WORKS.

CAR STALLS AFTER REFUELING. PROBLEM BEGINS A FEW MINUTES AFTER FILLING THE TANK. I HAVE TO SIT AT THE GAS STATION AND TRY KEEPING IT RUNNING BEFORE LEAVING, IT IS NOT SAFE IN TRAFFIC. IT ONLY DOES IT AFTER REFUELING. I AM TOLD I NEED TO REPLACE THE GAS TANK TO CORRECT THE PROBLEM. THEY TELL ME GAS IS GOING BACK INTO THE CHARCOAL CANISTER MESSING WITH THE COMPUTER. A BAD VALVE IN THE GAS TANK, REQUIRING THE ENTIRE GAS TANK TO BE REPLACED. I HAVE BEEN DOING SOME RESEARCH ON THIS ISSUE AND FINDING A LOT OF PEOPLE HAVING THE SAME ISSUE IT IS NOT JUST A JEEP COMPASS ISSUE.

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP IN THE ROAD, THE TRACTION INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

DEC 2015- MY CAR MECHANIC FOUND ROTTED OUT FRONT END SUB-FRAME/ CROSS MEMBER'. HE KNEW ABOUT A RECALL FOR THIS ISSUE SO I WAS ABLE TO GET IT FIXED. ( IMPT PLS NOTE: CHRYSLER HAD NEVER REACHED OUT TO LET ME KNOW ABOUT THIS- EVEN THOUGH WHEN I LOOK UP THE RECALL FOR CORROSION IT'S CLEARLY LISTED ). NOR DID CHRYSLER TELL ME THE REAR CROSS MEMBER WAS ALSO ON RECALL AND WOULD LIKELY BE NEEDED AND SHOULD GET IT DONE BEFORE THE SEPT 2017 END OF WARRANTY. FORWARD TO APRIL 2018 - I DISCOVER REAR CROSS MEMBER SUB FRAME IS BADLY RUSTED OUT. CALLED CHRYSLER CUSTOMER SX THEY TELL ME THAT IT'S RECALL WARRANTY RAN OUT SEPT 2017- SO THEY WILL NOT COVER THE REPAIR THIS TIME. I FEEL CHRYSLER IS RESPONSIBLE FOR THIS REPAIR AS THEY DID NOT TELL ME ABOUT REAR END PROBLEM WHEN I COULD HAVE HAD IT FIXED BEFORE THE UNBEKNOWNST TO ME END OF THE EXTENDED WARRANTY IN SEPT 2017! I SEEK YOUR HELP TO REVIEW MY COMPLAINT AND REQUEST TO OFFER LEGAL REASONS THAT WILL CHRYSLER HONOR THE RECALL WARRANTY. WHICH WAS VALID FOR SALT BELT STATES- LIKE MA WHERE I LIVE. I BELIEVE THE REFERENCE # IS 23-012-14.