2015 JEEP COMPASS Complaints
View complaints related to 2015 JEEP COMPASS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2015 JEEP COMPASS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP COMPASS- DOVER, AR
THE ELECTRONIC THROTTLE CONTOL LIGHT CAME ON AND I EXPERIENCED THROTTLE CONTROL FAILURE WHILE THE VEHICLE WAS IN MOTION GOING ABOUT 45MPH, AT NIGHT, IN THE RAIN, IN A CONSTRUCTION ZONE, WITH A VEHICLE BEHIND ME AND ONCOMING TRAFFIC, AND MY CHILD IN THE CAR. THE CAR SEEMED TO STALL OUT AND WOULD NOT ACCELERATE, I WAS ABLE TO QUICKLY TURN ON MY HAZARD LIGHTS AND TURN THE IGNITION OFF AND RESTART THE VEHICLE AND GO. THIS COULD HAVE BEEN A TERRIBLE ACCIDENT!!!!! THE MALFUNCTION INDICATOR LIGHT REMAINS ON.
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- STOCKTON, CA
TL* THE CONTACT OWNS A 2015 JEEP COMPASS. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, SHE WAS ALERTED BY SOMEONE THAT THE VEHICLE ROLLED INTO THE MIDDLE OF THE PARKING LOT. ALSO, THE CONTACT COULD REMOVE THE KEY FROM THE IGNITION WHEN THE VEHICLE WAS NOT IN PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE; HOWEVER, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AFTERWARDS WHEN THE CONTACT STARTED THE ENGINE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 40,533.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP COMPASS- AMARILLO, TX
THROTTLE CONTROL FAILURE WHILE OPERATING VEHICLE. HAS HAPPENED MULTIPLE TIMES WITH NO REAL ANSWER FOR REPAIR OR CAUSE FOR FAILURE. CAUSES: LOSS OF CONTROL, SPEED AND ACCELERATION ON HIGHWAY. VERY DANGEROUS SITUATION THAT CAN POTENTIALLY CAUSE DEATH AND/OR SERIOUS ACCIDENT IF NOT CORRECTED. ## VIN PASSED ## JEEP COMPASS 2015 ##
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- WILDWOOD, GA
I WAS DRIVING DOWN INTERSTATE 75 ON CHRISTMAS EVE WITH MY PARTNER AND OUR DOG WHEN MY VEHICLE COMPLETELY STALLED. LUCKILY, WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT IT WAS TERRIFYING DUE TO THE ABRUPTNESS OF THE STALL AND THE VEHICLES BEHIND US STILL GOING A NORMAL SPEED. WE HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT 3 MONTHS PRIOR AND THEY DIAGNOSED THE ISSUE AS THE WIRING HARNESS FOR THE CPS. TO MAKE MATTERS WORSE, THE DEALERSHIP INSISTED ON CHARGING $305 FOR THE PART AND LABOR. OVERALL, THIS HAS BEEN AN EXTREMELY DISAPPOINTING EXPERIENCE WITH JEEP DUE TO THE TERRIFYING EXPERIENCE ON THE INTERSTATE AND THE PRICE GOUGING BY THE DEALERSHIP. I WILL BE WORKING TO SELL THIS JEEP AS SOON AS POSSIBLE.
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- PITTSBURGH, PA
WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS NOW, MY JEEP SUDDENLY LOSES POWER AND DECELERATES. THE ENGINE LIGHT, ELECTRONIC THROTTLE CONTROL LIGHT AND STABILITY CONTROL LIGHT COME ON, THE JEEP RUNS VERY ROUGH AND WILL NOT ACCELERATE. AFTER PULLING OVER AND TURNING THE CAR OFF AND BACK ON THE ENGINE LIGHT STAYS ON AND THE OTHER LIGHTS GO OFF BUT AFTER DRIVING A BIT THE PROBLEM OCCURS AGAIN. WHEN SCANNED THE CODE IS U0401 STATING THAT THERE IS AN ISSUE WITH COMMUNICATION TO THE PCM. THERE IS ONLY 88700 MILES ON THE JEEP. THE POWER TRAIN WARRANTY IS GOOD TO 100000 BUT THE DEALERSHIP STATES THAT THE PCM IS NOT COVERED UNDER THE DRIVETRAIN WARRANTY. AFTER RESEARCHING ONLINE THERE ARE MANY REPORTS OF THIS HAPPENING TO OTHE JEEP COMPASSES AND PATRIOTS. BOTH TIMES THIS HAS HAPPENED ON THE HIGHWAY IT HAS BEEN A PARTICULARLY SCARY SITUATION DUE TO THE FACT THAT THE JEEP RAPIDLY DECELERATES AND THE TRAFFIC BEHIND ME HAS HAD DIFFICULTY SLOWING AS QUICKLY. THIS HAPPENED 12/16/18 AS WELL AS 12 /6/18 AND 12/17/18
Source: NHTSA WEB SITE -
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2015 JEEP COMPASS- KETTERING, OH
I HAVE HAD MY 2015 JEEP COMPASS FOR 2 YEAR AND 8 MONTHS. I BOUGHT IT USED. SINCE THE MOMENT I BOUGHT IT, I HAVE HAD ACCELERATION ISSUES. MY CAR WON'T SHIFT INTO GEAR IMMEDIATELY WHEN I MAKE TURNS. JUST RECENTLY THE THROTTLE CONTROL LIGHT STARTED BLINKING. AS OF TODAY THE LIGHT CAME ON AND STAYED ON. I WAS UNABLE TO DRIVE OVER 20 MPH AND THEN I WASN'T ABLE TO ACCELERATE ANYMORE. I HAD TO PULL OVER AND SHUT THE CAR OFF, I WAITED A FEW MINUTES AND RESTARTED THE CAR. AS SOON AS I MADE A U-TURN THE LIGHT COME BACK ON. I PLAYED WITH THE DIFFERENT DRIVE SETTINGS AS A COASTED BACK HOME. ONCE I MADE IT HOME (6 MINUTES) THE THROTTLE LIGHT WENT OFF AND THE CHECK ENGINE LIGHT CAME ON.
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- MONT VERNON, NH
MY VEHICLE HAS BEEN STALLING AS OF THE LAST WEEK. LESS THAN 36,000 MILES. IT HAPPENS AT A COMPLETE STOP OR DRIVING DOWN THE ROAD. I WAS ENTERING THE FLOW OF TRAFFIC MAKING A LEFT HAND TURN FROM A COMPLETE STOP AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO PULL OVER AND RESTART MY CAR. I BROUGHT IT TO MY LOCAL DEALER WHERE THIS WAS PURCHASED AS THEY HAD PREVIOUSLY TOLD ME THERE WAS A RECALL FOR THE SAME ISSUE AND NEEDED A SOFTWARE UPDATE. BUT WHEN THEY RAN MY VIN THEY TOLD ME THEY MADE A MISTAKE. THIS IS A REAL SAFETY ISSUE!!! MY DEALER MADE THE ISSUE EVEN WORSE, FINALLY THEY SUPPOSEDLY MADE SOME UPDATES AND SENT ME ON MY WAY. THINKING THE ISSUE WAS ALL SET. WRONG THE FOLLOWING DAY I HAD THE SAME ISSUE AND CONTINUE TO HAVE THIS ISSUE. HOW DO I GET MY VEHICLE INCLUDED IN THE RECALL???
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- WYOMING, MI
I'M HAVING AN ISSUE WITH MY 2015 JEEP COMPASS (50,000 MILES) NOT ONLY THAT, THE DEALERSHIP HAS EITHER NO IDEA HOW TO FIX IT OR THEY DON'T WANT TO. IF I DIED, MY SON WOULD BE ORPHANED. THE CAR IS UNSAFE TO DRIVE. ON SEVERAL OCCASIONS WITH NO WARNING MY ENGINE HAS SHUT DOWN. MY CAR DOESN'T TURN OFF, IT JUST WON'T DRIVE ANYMORE . THE ONLY LIGHT THAT COMES ON IS THE ESC ACTIVATION/MALFUNCTION. I HAVE TO STOP IN THE MIDDLE OF THE ROAD. TURN THE IGNITION OFF AND TURN IT BACK ON TO GET IT TO GO. IT HAS DONE THIS AT LEAST 10 TIMES NOW. I NEARLY GOT INTO A ACCIDENT TRYING TO TURN LEFT, AND AGAIN MERGING ONTO THE FREEWAY. THE STEERING WHEEL BECOMES HARD TO TURN AND I CAN PUT THE GAS PEDDLE ALL THE WAY DOWN, IT DOES NOT ACCELERATE. NO RPMS. I HAVE BROUGHT IT TO THE DEALERSHIP TO BE SCANNED FOUR TIMES AFTER IT HAS HAPPENED. I'VE BEEN A RENTAL CAR FOR THREE DAYS NOW. THERE ARE NO CODES IN THE COMPUTER. AND THEY SAY THEY NEED TO REPRODUCE THE ISSUE IN ORDER TO FIX IT. IT'S A SAFETY ISSUE AND I AM DESPERATELY TRYING TO FIGURE IT OUT.
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- BERKELEY, CA
2015 JEEP COMPASS - THE VEHICLE WILL DRIVE FINE THEN ALL OF A SUDDEN I WILL HAVE DIFFICULTIES ACCELERATING, THE VEHICLE ALSO HAS STALLED. I HAD A DIAGNOSTIC TEST DONE BY A LOCAL MECHANIC AND THE RESULTS CAME BACK NORMAL, I HAD A DIAGNOSTIC TEST DONE BY THE DEALERSHIP AND THE TEST CAME BACK NORMAL AS WELL AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE HOWEVER THERE WAS THIS PERSISTENT ISSUE OF NOT BEING ABLE TO ACCELERATE AND STALLING. THE DEALERSHIP HAD MY VEHICLE FOR APPROXIMATELY 2 WEEKS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THE CAR AND HAS NOW CONCLUDED THAT IT IS THE THROTTLE BODY(I BELIEVE THIS IS A WILD GUESS) AND WILL COST ME 1400 DOLLARS. I HAVE SEEN RECENT RECALLS ON JEEP COMPASSES THAT HAVE VERY SIMILAR ISSUES THAT ARE FOR THE 2016 AND 2017 MODELS THAT INVOLVE THE CRANK SHAFT SENSOR. I AM VERY CONCERNED I BELIEVE THERE IS SOMETHING SERIOUSLY WRONG WITH THE WAY THE VEHICLE BUILT AND EVEN IF I HAVE THE THROTTLE BODY FIXED ITS REALLY A DEEPER ISSUE BECAUSE ALL DIAGNOSTIC TESTING IS COMING BACK NORMAL.
Source: NHTSA WEB SITE -
2015 JEEP COMPASS- WEST MILTON, PA
THE HEADREST ON THE DRIVER'S SIDE SEAT EXPLODED AGAINST MY HEAD WHILE I WAS DRIVING. I TOOK IT TO THE BODY SHOP AND THE MECHANIC SAW THAT THE PLASTIC PIECE THAT HOLDS THE HEADREST DOWN BROKE. LOOKING AT THE HEADREST YOU CAN SEE JAGGED PIECES OF PLASTIC.
Source: NHTSA WEB SITE