1996 JEEP GRAND CHEROKEE Complaints

View complaints related to 1996 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 740 complaints submitted for the 1996 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1996 JEEP GRAND CHEROKEE
    - MADISON, AL

    JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL MAJOR REPAIRS AND VEHICLE FIRE DAMAGE. *SMD THE CONSUMER STATED THE VEHICLE WAS A MAJOR PROBLEM, FROM THE DAY HE FIRST PURCHASED IT. THE ENGINE AND OTHER COMPONENTS WERE REPLACED. EVENTUALLY, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED AFTER THE FIRE, HE LEFT THE VEHICLE IN A SAFE PLACE. HOWEVER, WHEN HE RETURNED, THE VEHICLE WAS GONE, AND HE HASN'T SEEN IT SINCE. THE CONSUMER REFERENCED RECALL # 13V252000.*JB

    Source: CONSUMER LETTER
  • 1996 JEEP GRAND CHEROKEE
    - GRAFTON, OH

    TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING ODOR WAS SMELLED IN THE CABIN. THE CONTACT DISCOVERED FLAMES AND SMOKE BEING EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT PERSONALLY EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS BUT THE DEFECT COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 JEEP GRAND CHEROKEE
    - WASHINGTON, DC

    1996 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO NOT BEING NOTIFIED ABOUT SEVERAL RECALL NOTICES. *SMD

    Source: CONSUMER LETTER
  • 1996 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TOWED TO THE RESIDENCE. UPON RESTARTING THE VEHICLE IT WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION, STARTER, FUEL PUMP AND FUEL FILTER WERE REPLACED. IN ADDITION TO REPAIRING THE CATALYTIC CONVERTER, THE BATTERY WAS ALSO REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFTER THE REPAIRS WERE PERFORMED. THE FAILURE OCCURRED AT ANY SPEED BEING DRIVEN AND WHILE THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THAT FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 JEEP GRAND CHEROKEE
    - DALTON, GA

    MY WIFE, [XXX] WAS DRIVING DOWN I 75 AT 70 MPH AND THE VEHICLE JUST WENT DEAD. SHE COASTED OVER TO THE SHOULDER AND STOPPED. SHE PUT THE VEHICLE IN PARK, TRY TO START THE VEHICLE SEVERAL TIMES, FEARING THE BATTERY WOULD RUN DOWN. THE VEHICLE FINALLY CRANKED, THE VEHICLE STARTED FINE FOR A COUPLE WEEKS AND WENT DEAD IN THE MIDDLE OF TRAFFIC IN DALTON, GA. THE VEHICLE WAS PUSHED TO THE SIDE AND AGAIN SHE SPENT APP. 5 MINUTES, WITH SEVERAL TRIES AND THE VEHICLE FINALLY STARTED. THE VEHICLE HAS STOPPED ON I 75 SEVERAL TIMES MORE. VERY DANGEROUS. THE VEHICLE HAS ALSO REFUSED TO START TWICE AT FIRST, AFTER SETTING FOR A COUPLE HOURS WHILE [XXX] WENT IN SHOPPING. THE VEHICLE DID START. TODAY THE VEHICLE WAS SETTING AT HOME AFTER RIDDING AROUND TOWN FOR A COUPLE OF HOURS AND REFUSED TO START RUNNING THE BATTERY DOWN. I PLACED A CHARGER ON THE BATTERY, GOT A 25% CHARGE AND THE VEHICLE STARTED. THE VEHICLE STARTS EASY, WHEN IT STARTS. THE VEHICLE FOR THE MOST PART IS A GOOD VEHICLE, BUT I AM AFRAID, THIS ISSUE IS GOING TO CAUSE AN ACCIDENT. CAN YOU HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - TAHLEQUAH, OK

    AT ANY SPEED OR TERAINE, MY VEHICLE WILL VIOLENTLY SHAKE OUT OF CONTROL!!!!!! IT HAPPENS RANDOMLY, AND FOR THE PAST MONT I HAVE BEEN CHECKING ON WHAT IS CAUSING THIS AS WELL AS THE BEST PLACE TO HAVE THE REPAIRS DONE. I ALSO HAVE SOME OTHER ISSUES WITH THIS VEHICLE AS WELL. THE LAST "SHAKING" INCINDENT HAPPENED WHILE DRIVING OVER AN OVER PASS ABOUT 45MPH, STARTED PRAYING BECAUSE I THOUGHT THAT I WAS ABOUT TO DIE! SO, WANTING THE REPAIRS DONE PROPERLY I CALL A 1-800 JEEP CHRYSLER NUMBER TO ASK FOR A CERTIFIED MECHANIC. WHILE ON THE PHONE I HAD A FEELING TO ASK ABOUT RECALLS. I WAS INFORMED OF ONLY TWO (MINOR) ISSUES. CALLED THE DEALERSHIP, SET AN APPOINTMENT TO HAVE THE RECALL REPAIRS DONE AND AN ESTIMATE OF THE OTHER ISSUES. I DID NOT END UP WITH BOTH RECALLS DONE (THEY DID NOT FEEL THE CONVERTER NEEDED REPLACED)!!! I DECLINED THE PRICE OF THIER ESTIMATE NOT THE REPAIRS! THE ESTIMATE GIVEN ROUGHLY TOTALS $3,929.00! WHICH AFTER CHECKING THIS WEBSITE I FIND THAT A GOOD PART IF NOT ALL OF THE REPAIRS MAY FALL UNDER RECALL!!!! THE MECHANIC I SPOKE WITH SEVERAL TIMES CALLED THIS "SHAKING ISSUE" , "THE DEATH SHAKE" (AND I QUOTE THE MECHANIC,[XXX]) . CHRYSLER DEALERSHIP IN TAHLEQUAH, OK. YATES AUTO SALES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - CODORLANE, ID

    TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE NOTICED THAT THE SEAT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. ..UPDATED 07-05-13 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 JEEP GRAND CHEROKEE
    - BEECHGROVE, TN

    ENGINE SHUDDERS AND STALLS WHILE I'M DRIVING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES. HAVE TO TRY TO PULL OVER OUT OF TRAFFIC. IT USUALLY STARTS BACK AFTER A FEW MINUTES OF TURNING ENGINE OVER. IT MAY RUN A FEW MILES AND THEN SAME THING HAPPENS AGAIN. I HAVE HAD SEVERAL CLOSE CALLS WITH GETTING HIT FROM BEHIND. ALSO, STEERING SHUTS DOWN. HARD TO MANEUVER OUT OF TRAFFIC. HAVE HAD IT CHECKED WITH DIAGNOSTICS. NOTHING SHOWS UP. HAS FUEL FILTER CHANGED ANYWAY, DID NOT HELP. HAD BATTERY, ALTERNATOR CHECKED, SHOW GOOD. I WAS ASTONISHED TO FIND SO MUCH INFO ONLINE THAT PROVES THIS IS A VERY WIDESPREAD PROBLEM THAT IS OBVIOUSLY A MANUFACTURING DEFECT. I AM SURPRISED MANY PEOPLE HAVE NOT BEEN HARMED BY THIS. I AM ALSO VERY SURPRISED THERE HAS BEEN NO RECALL MANDATED TO CORRECT THIS AND INSURE THE SAFETY OF THE OWNERS OF THESE VEHICLES, ALONG WITH THE FOLKS ON THE ROAD THAT WOULD BE INVOLVED WITH A REAR END ACCIDENT. PLEASE UPDATE ME VIA EMAIL AND LET ME KNOW IF THERE IS ANY PENDING ACTION OR PLANS TO HOLD THE MANUFACTURER RESPONSIBLE FOR THEIR DEFECT. I BASICALLY HAVE A VEHICLE THAT IS USELESS AND WORTH NOTHING BECAUSE IT IS NOT DEPENDABLE. *TR

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - BARNHART, MO

    JEEP ADVERTISES THAT THERE GRAND CHEROKEES CAN WITHSTAND WATER UP TO 20 INCHES DEEP. I BEG TO DIFFER AND I HAVE BEEN LIED TO. WAS DRIVING THROUGH MY NEIGHBORHOOD ON MY WAY TO A BUDDY'S HOUSE A FEW BLOCKS AWAY, I HIT A SMALL PUDDLE ON MY WAY AND MY ENGINE JUST SEIZED UP AND EVERYTHING WENT BALLISTIC. MEASURED THE PUDDLE AND IT WAS A WHOPPING INCH AND A HALF DEEP. HAD MY BUDDY TOW ME BACK HOME TO CHECK IT OUT AND LOW AND BEHOLD, THERE IT WAS, ROD #1 STICKING RIGHT THROUGH MY OIL PAN ABOUT AN INCH. BENT TO HIGH [XXX] AND SHEARED RIGHT OFF (NOTE: ALSO NOTICED THE ELECTRICAL COMPONENTS SAID "JAPAN" AND WHEN I PULLED THE OIL PAN AND PULLED THE ROD, IN BIG BOLD LETTERS "CHINA" STAMPED ON THE ROD") NOW I HAVE A 6000LB PAPER WEIGHT SITTING IN MY DRIVEWAY THAT I CAN DO NOTHING WITH. NOW IF JEEP ADVERTISES THAT THEIR VEHICLES ARE SAFE IN WATER UP TO 20 INCHES, WHY DID AN INCH AND A HALF DEEP PUDDLE HYDROLOCK MY ENGINE RESULTING IN ROD #1 BEING SHOT THROUGH THE OIL PAN AND ALL ELECTRONICS FRIED? HMMMM INTERESTING. ALSO NOTICE HOW THE FOREIGN MASS MARKET PARTS WERE THE ONLY ONES TO FAIL. SEEMS A LITTLE FISHY. IT GRINDS MY GEARS BECAUSE I HAVE BEEN A DIE HARD MOPAR ENTHUSIAST SINCE I WAS BORN, MY FATHER WORKED FOR CHRYSLER FROM THE DAY HE GRADUATED TO THE DAY HE DIED AND SLAVED FOR THE COMPANY AND THIS IS THE PRODUCTS THEY ARE SELLING TO THE AMERICAN PUBLIC. I SMELL [XXX]AND IT PAINS ME TO SAY THAT I WILL NEVER EVER PURCHASE A CHRYSLER PRODUCT FOR THE REST OF MY DAYS........SCREW CHRYSLER AND THEIR FIAT OWNED CORPORATION. I DO NOT SUPPORT FOREIGN PRODUCTS IN ANY WAY SHAPE OR FORM. [XXX]= COMPLETE CRAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 1996 JEEP GRAND CHEROKEE
    - LAS VEGAS, NV

    WE HAVE JUST FOUND ONE OF YOUR PRODUCTS ATTACHED TO OUR VEHICLE WITHOUT OUR PERMISSION. THE NAME TAG ON IT IS COUGARSNAKE. WE ARE GOING TO THE MEDIA WITH THIS AND HAVE ATTORNEYS CONTACT YOU. IF YOU CAN TRACE WHO PUT THIS DEVICE ON OUR VEHICLE AND SHARE THAT INFORMATION WITH US WE WILL GO AFTER THEM INSTEAD OF YOU. THIS IS HIGHLY UNPROFESSIONAL AND WE WANT SOME ANSWERS. *TR

    Source: NHTSA WEB SITE