2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - KINGSFORD, MI

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE EXPERIENCED A SEVERE CHANGE IN DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE VARIOUS UNKNOWN PARTS WERE REPLACED FROM THE SUSPENSION. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,440.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - RIVERDALE, GA

    IGNITION SWITCH-P41. I WENT TO THE GARAGE ONE SATURDAY MORNING ON MY WAY TO WORK AND COULD NOT CRANK UP MY VEHICLE. THE IGNITION WOULD LITERALLY NOT TURN THE STEERING WHEEL OR ANYTHING. THE LIGHTS TO THE CAR WOULD BLINK AND MY CAR WOULDN'T START WITH THE KEY IN THE IGNITION; HOWEVER, THE SAFETY RECALL IS ON A MODEL CAR ONE YEAR AFTER MINE. THIS IS NOT THE FIRST TIME THE IGNITION WOULD NOT CRANK UP. ONE TIME, I LITERALLY HAD TO PULL OVER AND STOP THE CAR ONLY TO TRY AND START IT AGAIN BUT IT WOULDN'T CRANK. IN ORDER FOR IT TO GO, I HAD TO BANG ON THE IGNITION PARK TO GET IT TO TURN THE KEY AND FURTHER START THE IGNITION. THE ISSUES ARE THE SAME AS THE RECALL BUT I'M OUT OF POCKET SOME $687.00 AT THE DEALERSHIP, WHICH I HAD TO WAIT 3 HOURS FOR A TOW TRUCK TO COME THROUGH. I DO NOT UNDERSTAND WHY THIS MODEL CAR WAS NOT COVERED UNDER WARRANTY AS WELL. I AM A SINGLE PARENT AND IT IS SO FRUSTRATING TO TRY AND PROVIDE FOR MY CHILD WHEN I CAN'T USE THE ONLY TRANSPORTATION THAT I HAVE PLUS THE FACT THAT IT COSTS AN ARM AND A LEG JUST TO FIX. I CANNOT AFFORD ANOTHER CAR NOTE AT THIS TIME. PLEASE CONSIDER THE 2004 MODELS IN THIS RECALL.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - TIPTONVILLE, TN

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S FRIEND WAS ACCELERATING FROM A STOP SIGN, ANOTHER TRUCK CRASHED INTO THE FRONT SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 204,955.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - EL PASO, TX

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DICK POE CHRYSLER JEEP AT 6501 MONTANA AVE, EL PASO, TX 79925 (915) 778-9331 WHERE THE VEHICLE WAS SCHEDULED TO BE REPAIRED BUT THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT). UPDATED 09/06/17 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - JAMAICA, NY

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION AND STARTED TO WOBBLE. THE FAILURE BEGAN APPROXIMATELY SIX MONTHS AGO. THE VEHICLE WAS TAKEN TO GLOBAL TRANSMISSION IN JAMAICA QUEENS, NEW YORK AND THE CONTROL ARM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - DOWAGIAC, MI

    TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE SWERVED INTO HER LANE AND CRASHED INTO HER VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COMING TO A COMPLETE STOP. THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE CRASH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) WHICH WAS SCHEDULED TO BE PERFORMED THE WEEK OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 238,000. THE VIN WAS MISSING A CHARACTER.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - CELINA, OH

    MY 2004 JEEP GRAND CHEROKEE INTERIOR LIGHTS STAY ON AND WINDOWS WILL NOT WORK. HAVE HAD THIS PROBLEM FIXED 2 TIMES NOW AND IT HAS HAPPENED AGAIN. ON THE INTERNET IT SAYS IT IS A FLAW IN THE WIRING HARNESS. A BLACK GROUND WIRE BREAKS. ALSO THE VEHICLE IS DEVELOPING THE DEATH WOBBLE WHERE GOING DOWN THE ROAD IF YOU HIT A BUMP THE FRONT END SHAKES VIOLENTLY. HAD THIS SAME PROBLEM ON MY 1997 JEEP GRAND CHEROKEE. VERY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - FREDERIC, MI

    I HAVE CALLED 4 TIMES SCHEER MOTORS IN GRAYLING MICHIGAN NOW NONE AS MATT LAFONTAINE THEY KEEP SAYING THEY WILL RETURN MY CALL 2 WEEKS LATER NOTHING!!! CAN YOU PLEASE HELP ME WITH THIS ?

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - DALVELL, SC

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMTER CHRYSLER DODGE JEEP OF SUMTER, SOUTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SALEM, OR

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 09V117000 (SEATS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (ROBERSON CHRYSLER IN SALEM OR) AND WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.UPDATED 08/29/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE