2009 JEEP GRAND CHEROKEE Complaints

View complaints related to 2009 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2009 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 JEEP GRAND CHEROKEE
    - HENDERSON, , NV

    HAD TRANSFER CASE RECALL COMPLETED IN OCTOBER HAD NO PROBLEM BEFORE NOW CANNOT PUT TRANSFER CASE INTO NEUTRAL. HAD CAR BACK TO MY DEALER 7 DIFFERENT TIMES TWICE THEY KEPT IT FOR A FEW DAYS WHEN I GET HOME IT WILL NOT GO INTO NEUTRAL ALSO CAR WAS IN A DEALER IN LANSING MI. ONCE AND IT WAS IN A HENDERSON NV DEALER IT IS NOW DEC. 29 AND IT WILL NOT GO INTO NEUTRAL HAD IT IN NEVADA 2 TIMES. JEEP CUSTOMER SERVICE IN AUBURN MI.DON'T WANT TO HELP. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP GRAND CHEROKEE
    - MARTINEZ, CA

    TL* THE CONTACT OWNS A 2009 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER HAVING THE ELECTRONIC KEY FOB REPLACED, THE VEHICLE STARTED TO SPORADICALLY STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 JEEP GRAND CHEROKEE
    - HOLTSVILLE, NY

    I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY AND AS I WAS TRYING TO ACCELERATE, THE GAS PEDAL STOPPED WORKING AND THE CAR SLOWED DOWN. I ATTEMPTED TO PRESS DOWN ON THE GAS PEDAL AGAIN, TO NO AVAIL. THE CAR STARTED TO DECELERATE. I HAD TO PUT MY HAZARD LIGHTS ON AND GET ON THE SHOULDER. I PUT MY FOOT UNDER THE GAS PEDAL TO SEE IF ANYTHING WAS STUCK UNDER IT, BUT THERE WERE NO FOREIGN OBJECTS. LUCKILY, I WAS NOT HIT AND I WAS IN THE RIGHT HAND LANE. THIS WAS A VERY POTENTIALLY DANGEROUS SITUATION. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP GRAND CHEROKEE
    - CLEVELAND, OH

    THE VEHICLE SHUT OFF WHILE IN MOTION AND WILL REFUSE TO START MULTIPLE TIMES OVER A PERIOD OF 1.5 MONTHS. THE VEHICLE SHUT OFF ON ME 3 TIMES WHILE I WAS IN MOTION APPX DATE 7/1/13, 5 TIMES, 7/3/13,2 TIMES 7/4/13, 2 TIMES 7/10/13, 3 TIMES 7/12/13, 7/30/13 12 TIMES IN THE MONTHS OF AUGUST AND EARLY SEPTEMBER THE VEHICLE IS SUPER UNSAFE THE DRIVER NEVER KNOWS WHEN IT WILL SHUT OFF, ANDMULTIPLE TIMES EVEN AFTER THE GANLEY JEEP DIAGNOSED THE TRUCK AND I PAID FOR EVERY TIME THE VEHICLE WENT TO THERE TO GET REPAIRED C/O THE SAME ISSUE. THE DEALER SHIP DID GIVE ME LOANER VEHICLE BUT THEY NEVER REPAIRED MY VEHICLE AND NOW THE DEALER SHIP REFUSES TO WORK ON MY VEHICLE.I DID NOTIFY DAMILER CHYRSLER, THEY GAVE ME A CLAIM NUMBER CLAIM NO. # CASE #:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP GRAND CHEROKEE
    - RIVERVIEW, MI

    WHILE DRIVING ON A FREEWAY THE CAR STALLED AND HAD DIFFICULTY CONTROLLING THE CAR TO THE ROAD SHOULDER. THE CAR WAS RESTARTED AFTER STOPPING FOR FEW MINUTES. THE CAR DEALERSHIP COULD NOT IDENTIFIED FAILURE CODE. THIS HAPPENED AGAIN IS AUGUST 2013 AND MOST RECENTLY ON SEPTEMBER 19, 2013. THE LAST TIME THE CAR WOULD NOT START AND IT WAS TOWED TO THE DEALERSHIP. I AM WAITING FOR THEIR DIAGNOSES. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP GRAND CHEROKEE
    - NEWTON FALLS, OH

    TL* THE CONTACT OWNS A 2009 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A CIRCUIT IN THE DOWN SHIFT MODE THAT WOULD HAVE TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 JEEP GRAND CHEROKEE
    - EAST POINT, MI

    TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE TIRE HAD A SLOW LEAK. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR INSPECTION WHERE THEY STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 JEEP GRAND CHEROKEE
    - HENRICO, VA

    TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE CONTACT NOTICED THAT THE VALVE STEM RETRACTED INSIDE THE RIM. THE VEHICLE WAS INSPECTED BY A TOWING COMPANY WHO STATED THAT THE VALVE STEM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON THE FRONT PASSENGER SIDE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 JEEP GRAND CHEROKEE
    - EAST CHATHAM, NY

    WHILE ATTEMPTING TO PARK VEHICLE, WITH ONLY BRAKE BEING APPLIED, AND MOTOR ALLOWED TO IDLE, VEHICLE ACCELERATED. ALL ATTEMPTS TO STOP VEHICLE BY HARD APPLICATION OF FOOT BRAKE FAILED, AND VEHICLE COLLIDED WITH A BUILDING. SUBSEQUENT INVESTGATION BY INSURANCE ADJUSTER DETERMINED THE VEHICLE WAS FAST IDLING, POSSIBLY A TPS ISSUE. DESPITE MANY COMPLAINTS TO VARIOUS JEEP AUTHORIZED SERVICERS, NONE EVER DISCLOSED A PROBLEM WITH THIS ISSUE. SINCE NEW, THE VEHICLE TRANSMISSION HAS ALWAYS HAD A TENDENCY TO GRAB WHEN APPROACHING A STEEP INCLINE AT IDLING SPEED, WITH SUDDEN ACCELERATION IF GAS PEDAL IS GENTLY DEPRESSED. *TR

    Source: NHTSA WEB SITE
  • 2009 JEEP GRAND CHEROKEE
    - NUTTING LAKE , MA

    TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THERE WAS A HISSING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE VALVE STEM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE