2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- HOUSTON, TX
THE BLEND DOORS ON MY 2002 JEEP GRAND CHEROKEE WITH AUTOMATIC CLIMATE CONTROL HAVE FAILED. FIRST THE PASSENGER SIDE BLEND DOOR FAILED AND WOULD ONLY BLOW COLD AIR, WHILE THE DRIVERS COULD BLOW WARM AIR. NOW THE DRIVERS SIDE BLEND DOOR HAS FAILED AS WELL AND WILL ONLY BLOW COLD AIR. IT COSTS OVER $1000 AT THE JEEP DEALERSHIP TO REPAIR A BLEND DOOR SINCE IT REQUIRES COMPLETE REMOVAL OF THE DASH ASSEMBLY. THE JEEP DEALERSHIP SERVICE TECHNICIAN SAID BLEND DOOR FAILURE IS A VERY COMMON OCCURRENCE WITH THE 2002 JEEP GRAND CHEROKEE. THIS IS A MAJOR PROBLEM SINCE THIS THE FRONT WINDSHIELD DEFOGGER BECOMES INEFFECTIVE WHEN THE BLEND DOOR IS BROKEN. *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- CORPUS CHRISTI, TX
A/C SYSTEM BLOWS COLD AIR ONLY DUE TO HIGH FAILURE ITEM KNOWN TO DAIMLER-CHRYSLER. RESULTS IN NO DEFOG DURING COLD WEATHER UNLESS YOU WANT COLD A/C BLOWING DURING THE WINTER WITH SUB-FREEZING TEMPERATURES. PROBLEM CAN BE ELIMINATED IF YOU BUY A JEEP GRANDE CHEROKEE IN TROPICAL CLIMATES ONLY.
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- SACRAMENTO, CA
DUAL CLIMATE CONTROL:PASSENGER SIDE HAS NO CONTROL/BLOWS COLD AIR WHEN SYSTEM IS ACTIVATED. COLD AIR FROM ALL PASSENGER VENTS. NO HEAT FOR PASSENGER COMFORT,OR WINDOW DEFOG ON PASSENGER SIDE. *NM
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- FT MYERS, FL
I SEE MY FIRST COMPLAINT ABOUT MY 02 JEEP GRAND CHEROKEE OVERLAND. MY SECOND COMPLAINT DIDN'T MAKE IT ON THE LIST. SINCE THEN I'VE HAVE 2 MORE WINDOW REGULATORS GO OUT. WROTE LETTERS TO JEEP AND ANYONE I CAN THINK OF. NO RESPONCES!!! THIS IS A VERY SERIOUS SAFETY ISSUE. WE WERE OUT TO DINNER AND THE WINDOW RIGHT NEXT TO THE INFANT CAR SEAT HAD FALLEN INTO THE DOOR AND A VERY COLD NIGHT IT WAS. ON OUR WAY HOME, THE OTHER WINDOW HAD FALLEN INTO THE DOOR. NOW THERE IS NO WAY TO PROTECT THE BABY IN THE BACK IN THE BABY SEAT STRAPPED IN WITH TWO OPEN WINDOWS BLOWING COLD AIR AT HIM. WHAT IF HIS CAR SEAT WOULD HAVE BEEN STOLEN WHEN WE WERE IN THE RESTAURANT??? HOW WOULD HAVE WE GOT HIM HOME SAFELY. WHAT IF IT HAD BEEN RAINING OR SNOWING ON HIM ALL THE WAY HOME?? WHAT IF I WAS RIDING ALONE AND HAD BEEN CAR JACKED?? WHAT IF WAS REALLY INCLEMENT WEATHER AFFECTING THE INSIDE OF MY VEHICLE ALL THAT NIGHT AND NOT KNOWING THAT THE WINDOWS HAD FALLEN INTO THE DOORS??? I REALLY DON'T FEEL SAFE TAKING THE BABY IN THE AFFECTED VEHICLE WITH ME ANY MORE. WHY DID I PAY SO MUCH MONEY FOR THE "VALUED JEEP" I PURCHASED WHEN SO MUCH IS GOING WRONG WITH IT. I ONLY HAVE 46000 MILES ON IT NOW. CHRYSLER REALLY NEEDS TO STAND UP TO IT'S FAULTS WITH THEIR VEHICLES AND HELP PAY FOR "THEIR" CUSTOMERS THAT TRUST IN THEM!!!!!!!!!! *NM
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- DALLAS, TX
REGARDING MY 2002 JEEP GRAND CHEROKEE LTD....ONLY COLD AIR BLOWS FROM HEATER ON PASSENGER SIDE OF CAR...HAVE BEEN TOLD THIS IS A VERY COMMON BLEND DOOR FAILURE ON THIS MODEL AND AN EXTREMELY LABOR INTENSIVE, EXPENSIVE REPAIR. *JB
Source: NHTSA WEB SITE -
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2002 JEEP GRAND CHEROKEE- VIRGINIA BEACH, VA
TL* - WHILE DRIVING AT 10 MPH THE BLADE FROM THE COOLING FAN POPPED OFF AND PENETRATED THE RADIATOR. THE MILEAGE AT THE TIME OF FAILURE WAS 33000. THE CONTACT WAS CONCERNED BECAUSE SHE FELT THAT VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL 06V199000. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- EDINBURG, VA
CRUISE CONTROL UNIT MALFUNCTIONS, CRUISE CONTROL ACCELERATES ON ITS OWN WHEN ACTIVATING THE RESUME FEATURE ON THE STEERING WHEEL CONTROL WILL NOT RESUME TO PRESET SPEED AND ACCELERATES, ACTIVATING BRAKE PEDAL DISENGAGEMENT SWITCH ONLY TEMPORARILY WORKS IT REACCELERATES ON ITS OWN. *NM
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- OLD FORGE, PA
TL*- THE CONTACT IS NOT HAPPY WITH THE SERVICE THAT HE RECEIVED FROM THE CHRYSLER CORPORATION. THE CONTACT HAS RECEIVED A RECALL NOTICE ON HIS 2002 JEEP GRAND CHEROKEE. THE NOTICE SAID THAT HE HAD TO CONTACT THE AAA TO HAVE THE VEHICLE TOWED TO DEALERSHIP. THE CONTACTED STATED THAT DEALERSHIP WILL NOT REIMBURSE HIM FOR THE VEHICLE BEING TOWED. THE RECALL IS FOR THE ELECTRICAL RADIATOR FAN. THE DEALERSHIP GAVE TENTATIVE DATE OF 12/19/06 BY 5:00 PM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- MEDINA, OH
FRONT PASSENGER DEFROSTER HAS FAILED CAUSING THE FRONT WINDOW TO NOT DEFROST ON THE PASSENGER SIDE. *JB
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- CHICAGO, IL
DEFROSTER STOPPED BLOWING HOT AIR, WINDSHIELD FOGGED UP, BLENDER DOOR ON HEATING SYSTEM NEEDED TO BE REPLACED. *NM
Source: NHTSA WEB SITE