2004 JEEP GRAND CHEROKEE Complaints

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THERE WAS AN INCREASED STOPPING DISTANCE, AND THE VEHICLE JERKED FROM SIDE TO SIDE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT ALERTED.

DT*: THE CONTACT STATED A NOXIOUS ODOR OF ROTTEN EGG OR SULFUR WAS NOTICED IN THE PASSENGER COMPARTMENT WHILE THE VEHICLE WAS RUNNING. THE SMELL WAS MORE NOTICEABLE AT DRIVING SPEEDS OF 55 MPH. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, BUT DIAGNOSTICS WERE UNABLE TO IDENTIFY THE CAUSE, ALTHOUGH THE ODOR WAS NOTICED BY THE SERVICE MECHANICS. THE CATALYTIC CONVERTER WAS SUGGESTED AS A POSSIBLE CAUSE BUT NOT CONFIRMED. THE MANUFACTURER WAS NOTIFIED. UPDATED 2/12/2007 - *NM

ALLAN SAMUALS JEEP DEALERSHIP IN WEBSTER TX WILL NOT PERFORM RE-MEDIATION ON SAFETY RECALL F17 (HEATED SEAT ELEMENTS - JEEP CHEROKEE) WITHIN A REASONABLE TIME OR FOR NO CHARGE. THEY REQUIRE THE CAR TO BE LEFT FOR AT LEAST ONE DAY PROVIDE NO ALTERNATIVE TRANSPORTATION UNLESS IT IS AT MY COST. *JB

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS, THE AIRBAGS DID NOT DEPLOY IN A CRASH. THE VEHICLE WAS IMPACTED ON THE FRONT END BY ANOTHER VEHICLE, AND ENDED ABRUPTLY ON A MEDIAN STRIP. ALL THE OCCUPANTS WERE WEARING THEIR SEATBELTS AND THE AIRBAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE CRASH. THE DRIVER SUSTAINED MINOR INJURIES. PICTURES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A DIAGNOSIS.

JEEP DEALER MACCAUSLAND -WILLIAMS 311 LANCASTER AVE DEVON, PA SERVICE PERSONNEL INDICATED PART CBMKF170 HEATED SEAT RECALL NOT AVAILABLE AS ONLY 1 REPAIR KIT CAN BE ORDERED IN 7 DAYS. JEEP - DAIMLER CHRYSLER CORP IS RATIONING RECALL REPAIR PARTS WHEN A DANGEROUS CONDITION EXISTS IN THEIR VEHICLES. IN ADDITION, I MADE THE APPOINTMENT FOR THIS SPECIFIC RECALL ISSUE OVER 3 WEEKS IN ADVANCE AND THE DEALER MADE NO ATTEMPT TO CONTACT ME TO LET ME KNOW THE PART WAS NOT AVAILABLE. *NM

I WAS IN A CAR WASH. WHEN I WAS TO MOVE TO THE DRYING POSITION I COULD NOT GET THE JEEP OUT OF PARK. I TURNED THE ENGINE OFF AND WIGGLED THE SHIFT LEVEL. I THEN STARTED THE ENGINE AND TRIED TO MOVE OUT OF PARK, BUT THE ENGINE ROARED AND TOOK OFF LIKE A ROCKET. I COULD NOT STOP THE CAR OR TURN ENGINE OFF. I CRASHED INTO A BLOCK WALL OF A STORE. THE CAR WAS TOTALED. IT WAS LIKE BEING ON A ROCKET WITH NO CONTROL. ACCORDING TO POLICE REPORT I TRAVELED ABOUT 60 YARDS. HAVE NO IDEA OF SPEED ATTAINED. THE CAR WAS ACCELERATING ALL THE WAY. I REPORTED THE INCIDENT TO DAIMLER-CHRYSLER ON 10/27/06. THEY SAID THEY WOULD INSPECT JEEP, BUT HAVE NOT HEARD BACK FROM THE YET. *NM

DT*: THE CONTACT STATED WHILE PARKED AND RUNNING WITH THE SEAT BELT UNBUCKLED, THE HEATER WAS TURNED ON FOR THE PASSENGER SEAT AND WITHIN 10 TO 15 SECONDS, THE SEAT CAUGHT ON FIRE. THE HEATER WAS TURNED OFF, AND BOTH OCCUPANTS SUSTAINED MINOR INJURIES. THE SERVICE DEALER WAS CONTACTED, BUT COULD NOT IDENTIFY THE PROBLEM.

DT*: THE CONTACT STATED THE JACK HOOK THAT SUPPORTED THE FRAME OF THE VEHICLE FRACTURED WHEN THE WEIGHT WAS LIFTED TO REMOVE THE RIGHT REAR TIRE. A SECOND JACK FROM ANOTHER VEHICLE OF THE SAME DESCRIPTION AND MANUFACTURER WAS USED AND FRACTURED IN THE SAME MANNER. THE SERVICE DEALER WAS NOTIFIED AND WAS WILLING TO REPLACE ONE OF THE JACKS. THE MANUFACTURER WAS NOT CONTACTED.

WHEN BRAKING AT ANY SPEED GREATER THAN 20 MPH THE VEHICLE SHAKES VIOLENTLY. DAIMLER CHRYSLER STATED THE VEHICLE HAD TOO MANY MILES ON IT (15,000) AND WOULD NOT DO ANYTHING FOR ME. AFTER GETTING THE BRAKES FIXED I WAS TOLD THAT THIS IS A COMMON PROBLEM FOR THE JEEPS AND THAT THE ROTORS WERE BAD. *NM

JEEP GRAND CHEROKEE FIRE. I HAD A FIRE IN MY UP 2004 JEEP . AT THE TIME MY INSURANCE CO FIRE EXPERT COULD NOT FIND THE CAUSE ,ONLY THAT IT STARTED IN THE CAB ON THE DRIVER'S SIDE. THE VEHICLE WAS BURNT TOO BADLY TOO DETERMINE THE EXACT CAUSE. WE CALLED CHRYSLER AND ASKED FOR THEM TOO INVESTIGATE. THEY SENT THEIR FIRE EXPERT OUT. THEY WOULD NEVER GIVE US THE FINDINGS THEY KEPT REFERRING US TOO OUR INSURANCE CO. NOW THERE IS A RECALL ON THIS VEHICLE FOR FIRE CAUSE BY THE HEATED SEATS. WE ARE TRYING TOO GET CHRYSLER TOO LOOK AT OUR CASE AGAIN BUT WITH NO LUCK. *NM