2007 JEEP GRAND CHEROKEE Complaints

IN AUGUST OF 2009 MY WIFE EXPERIENCED HER JEEP CHEROKEE DIE OUT IN THE MIDDLE OF TRAFFIC. I MET HER AT THE SCENE. THE CAR STARTED IMMEDIATELY AND WAS DRIVABLE WITH NO SUBSEQUENT OCCURRENCES THAT DAY. WE TOOK IT TO JACK PHALEN DODGE IN COUNTRYSIDE, IL FOR SERVICE TO SEE IF THEY COULD DETERMINE THE CAUSE. ON AUGUST 31 WE PICKED UP THE VEHICLE AND IT CHECKED OUT COMPLETELY, THEY WERE UNABLE TO DUPLICATE THE CONCERN. TWICE SINCE AUGUST WE EXPERIENCED THE SAME CONCERN, THE CAR DIED OUT IN TRAFFIC. BOTH TIMES WE WERE ABLE TO START THE CAR WITHOUT ANY ISSUES AND CONTINUE. ON SATURDAY, MARCH 6 WE DROVE TO DOWNTOWN CHICAGO. ON THIS DAY WE INITIAL DROVE OVER 20 MILES TO GET INTO THE CITY, HOWEVER ONCE WE WERE THERE THE CAR BEGAN TO DIE. THIS TIME WE EXPERIENCED IT DYING OUT AT LEAST 10 TIMES. ONCE, ON I-55 WITH TRAFFIC MOVING AT EXPRESSWAY SPEEDS. HAVING LOST CONFIDENCE THAT WE WOULD BE ABLE TO CONTINUE SAFELY WE CALLED FOR A TOW. WE TOOK IT BACK TO JACK PHALEN FOR REVIEW. WE PICKED UP THE CAR ON MONDAY, MARCH 8. AGAIN WE WERE TOLD THAT NOTHING WAS WRONG MECHANICALLY WITH THE AUTO. HOWEVER, THEY NOTED THAT THERE WAS A "STAR CASE FOR LOSS OF THROTTLE RESPONSE #K34511542" WHICH RESPONDED TO "SOFTWARE UPDATES". THEY INSTALLED 5 SOFTWARE UPDATES. WE RECEIVED NO GUARANTEE THAT THIS WOULD FIX THE ISSUE NOR WOULD THEY GUARANTEE THAT FUTURE OCCURRENCES WOULD BE COVERED UNDER OUR WARRANTY, WHICH EXPIRES IN APRIL 2010. WE ARE OBVIOUSLY CONCERNED THAT DATED SOFTWARE COULD POTENTIALLY RESULT IN A CAR LOSING ALL POWER IN TRAFFIC AND THE DANGERS THAT WOULD POSE. I HAVE FILED A COMPLAINT WITH CHRYSLER. THIS OBVIOUSLY SEEMS LIKE IT COULD POTENTIALLY PRESENT A VERY DANGEROUS SITUATION. *TR

I WAS STOPPING WHEN I WAS REAR-ENDED BY A VEHICLE GOING APPROXIMATELY 60 MILES PER HOUR. THE IMPACT OF THE COLLISION PUSHED ME INTO THE VEHICLE IN FRONT OF ME. MY SEAT BELT (ONE PIECE) EXPERIENCED A PARTIAL FAILURE. THE LAP BAND LOCKED UP, HOWEVER THE SHOULDER PIECE FAILED TO LOCK, CAUSING MY HEAD TO HIT THE STEERING WHEEL. IN THE EMERGENCY ROOM, I RECEIVED 5 STITCHES ON THE BRIDGE OF MY NOSE AND AM EXPERIENCING SIGNIFICANT BRUISING AND SWELLING OF THE FACE. *TR

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH THE VEHICLE WOULD LUNGE FORWARD AND THE ENGINE SHUT OFF. THE CONTACT STATED THE ENGINE SHUT OFF IN TRAIFFIC OVER 25 TIMES. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE SPEED SENSOR, IGNITION KEY, AND THE WIRELESS CONTROL MODULE. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE CONTACT STATED THAT THE DEALER DOES NOT HAVE THE ABILITY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON THREE OCCASIONS, THE VEHICLE STALLED AND SHUT DOWN COMPLETELY WITH NO POWER AND NO WARNING PRIOR TO THE FAILURE. THE FIRST TIME IN 2008, SHE WAS SITTING AT A STOP LIGHT AND THE VEHICLE SHUT OFF. THE SECOND FAILURE OCCURRED WHILE SHE WAS DRIVING APPROXIMATELY 50 MPH AND THE ENGINE SHUT OFF. THE MOST RECENT OCCURRENCE, SHE WAS DRIVING 50 MPH AND WAS ABLE TO MANEUVER ONTO THE EMERGENCY LANE, SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND RE-START THE VEHICLE WITH NO HESITATION. SHE WAS DRIVING FOR 20 MINUTES EACH TIME THE FAILURE OCCURRED. SHE TOOK THE VEHICLE TO THE DEALERSHIP TWO TIMES AND THE DEALER TOLD HER THAT THEY COULD NOT DIAGNOSE THE FAILURE. SHE CALLED THE MANUFACTURER AND THE REPRESENTATIVE TOLD HER THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 58,593. THE FAILURE MILEAGE WAS 8,014.

2007 JEEP GRAND CHEROKEE, THROTTLE PROBLEMS. ( AT LOW SPEEDS 5MPH -25MPH) VEHICLE HESITATES SOMETIME WHEN YOU TAKE OFF, SOMETIMES IT JUMPS OFF THE LINE, SOME DAYS YOU GO AROUND A CORNER AND PUSH THE THROTTLE AND IT DON'T DO ANYTHING, THEN IT TAKES OFF REAL QUICKLY. WHEN GOING UP AND DOWN HILLS IT HESITATES OR SURGES AND CHANGES GEARS ABRUPTLY. I TOOK TO DEALER AND THEY SAID IT WAS COMMON AND DID A COMPUTER RE-FLASH AT NO COST. IT DINT HELP ANYTHING. THERE WERE 2 OTHER JEEPS THERE FOR THE SAME PROBLEM. THE DEALER WANTS ME TO BRING IT BACK AND LEAVE IT FOR THE DAY SO THEY CAN TRY TO FIX IT. I WONDER HOW MANY PEOPLE HAVE TO DIE OVER SOMETHING LIKE THIS. I WONDER HOW MANY PEOPLE COMPLAINED AND DIED OVER THE TOYOTA PROBLEMS BEFORE ANYONE INVESTIGATED? ITS A REAL PROBLEM, LOOK AROUND ON SOME OF THE JEEP FORUMS UNDER IDLE OR THROTTLE PROBLEMS. I FOUND ABOUT 100 OTHER COMPLAINS ABOUT THE SAME PROBLEMS IM HAVING IN ABOUT 15 MINUTES. *TR

I OWN A 2007 JEEP GRAND CHEROKEE V6 2WD AND OTHER OWNERS ACROSS THE US (THOUSANDS OF THEM) WITH YEARS RANGING 2005-2007 REPORT PROBLEMS WITH THE ELECTRONIC SHIFT MODULE. THIS GOES OUT IN THE MIDDLE OF DRIVING (SOMETIMES ON THE HIGHWAY) AND WILL CAUSE THE VEHICLE TO STALL OUT IN THE MIDDLE OF THE ROAD WITHOUT WARNING. I HAVE HAD MINE REPLACED TWICE NOW AND HAVE ONLY OWNED MY JEEP FOR 1 1/2 YEARS (BOUGHT IT BRAND NEW). THIS HAPPENED IN MARCH 2009 AND AGAIN JANUARY 2010. *TR

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN SHUTTING OFF WHEN IT WAS PURCHASED BRAND NEW. WHILE DRIVING 40 MPH AND VARIOUS SPEEDS IN TRAFFIC THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING INCLUDING WHEN HE ATTEMPTED TO MAKE A LEFT OR RIGHT TURN OR STOP AT A TRAFFIC LIGHT. THE DEALER DIAGNOSED THE FAILURE FIVE TIMES. THE DEALER ALSO REPLACED THE FRONT END MODULE SEVERAL TIMES. HE WILL CONTACT THE MANUFACTURER AND REQUEST THAT THE VEHICLE BE REPLACED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 52,000.

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 60 TO 65 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS FOR THE IDENTICAL FAILURE; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 14,000.

AIRBAG LIGHT KEEPS COMING ON. AM TOLD THAT THIS INDICATES THAT THE AIRBAG RESTRAINT SYSTEM IS NOT WORKING. HAVE TAKEN IT IN TO THE JEEP DEALER SEVERAL TIMES AND THEY THINK IT HAS TO DO WITH THE REMOTE STARTER THAT WAS INSTALLED BY THE SAME JEEP DEALER, YET THAT WAS ALMOST 2 MONTHS AGO BUT THE PROBLEM STILL PERSISTS. *TR

I HAVE SUBMITTED A COMPLAINT BEFORE BUT THE PROBLEM CONTINUES AND HAS GOTTEN WORSE. MY JEEP LOSES ALL ELECTRICAL POWER AND SHUTS DOWN AND RESTARTS ITSELF WHILE DRIVING, OCCASIONALLY DOESN'T ACCELERATE PAST SECOND GEAR AND OTHER TIMES ACCELERATES VERY SLOWLY, NUMEROUS TIMES DEALERSHIP TOLD ME NOTHING WAS WRONG, FINALLY THEY REPLACED CLOCKSPRING AND MOTHERBOARD BUT PROBLEM BEGAN RECURRING ONLY DAYS LATER. ONLY NOW MY JEEP IS ADDITIONALLY AT TIMES ACTING LIKE IT WANTS TO SHUT DOWN BUT INSTEAD IS JUST FALTERING SHAKING THE WHOLE VEHICLE VIOLENTLY ACCOMPANIED BY THE STRUGGLING TO ACCELERATE. *TR